Very friendly and professional staff. I made a move from Southern California to Eugene and needed a…read morepostal box for mail forwarding. I couldn't be happier with how awesome the entire staff is and how amazingly well they treat this newcomer to Oregon. 5-star service for sure.

So you pay to ship a package. Then this place charges you a extra $10 to pick it up from them. I…read morewould say ship to or from anywhere but this crook No mention of "extra" charge prior to shipping

1005 Green Acres Rd location 7/09/2026 We had above and…read morebeyond excellent customer service with Mackenzie!! My daughter was shipping a brand new wedding dress to a young lady in Canada. I must admit we didn't realize rules and regulations for shipping out of the country! Mackenzie is extremely knowledgeable and got to work right away measuring and selecting the perfect box for our precious cargo. As Mackenzie was getting all the information typed in we ran into a snag. The dress needed a sew in tag with the material included, we didn't think the dress had one. Mackenzie researched and was honest letting us know if we mailed it would most likely come back. After a little panic on our end knowing the dress needed to go out that day. The dress bag was laid down and we searched and found two tags!!! Much relief to everyone! We finished our transaction and other customers let us know they were totally invested. LOL! I can't say enough what a genuinely personable and exceptional young employee you have. Please give Mackenzie a round of applause and a RAISE!!! PS..There is a very happy young lady in Canada getting ready for her September Wedding.

Excellent service and adherence to social distancing. I was greeted and helped immediately, offered…read moreoptions for lessening the rate and asked about my needs for the shipment. They had shields up, masks on and even had extra space to ensure a lot of distance between them and myself. I appreciated the safety concerns.

Nice employees, decent dog in the building (is that legal?)). Im faulting them for what may be Fed…read moreEx's mistake, but was told they could start a return for free. They could not, and wanted to charge me $2 to return to a truck that was about to be there. Oops, guess I know who to avoid.

Absolutely the best service you could possibly expect from a mailbox center. Cute dog. Good value…read more Needed a box to fit in a box and they had all kinds of boxes that fit the box I had. Pick up a papa Murphy pizza on your way out too.

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

I had some files printed and delivered to a local business from this particular FedEx office and…read morethe staff were exceptional throughout the whole process. They were responsive and efficient, and you could hear the genuine smile in their voice over the phone. If you need to get something printed or shipped out - I highly recommend the services of this FedEx location. Their staff are on top of things and they care. Trust.

I had a large handmade treasured agate lamp that needed to get safely from Eugene to Michigan. They…read moreassured me they could make a box and get it to my home in one piece. THEY DID IT!! It was packaged in a double box and I'd bet it didn't move a micro bit thru shipping! Tons of pkging material used! I highly recommend this place!! Next time I visit my kids there I know I can send ANYTHING HOME and it will arrive perfectly! Thank you soooo much!!!

Can I just say this place is the best! I came here 8 minutes before they closed to return a package…read moreto FedEx. And they gladly took it and attended me very quickly. I'm happy to know that I can drop off my packages here instead of traveling all the way to the FedEx downtown. :)

I have been shipping with these guys for years. Always very helpful. Not sure what Haley Joe H is…read moretalking about, she should go back to Texas.

I give these guys five stars they keep the place really nice, super friendly and helpful. Not like…read moregoing to the post office for sure which can be unpleasant I would recommend anybody use their services.

You did not knock on my door! I've been waiting for this all day! You said 11:45 to 1:45. I had to…read morecancel plans to wait for this package, which was supposed to be a birthday present for this weekend. I was in the kitchen, I was not listening to anything making noise, I'd would have heard a knock. You were running late so you dropped the sticker on my door and took off. You are a liar.

If you can't meet a two hour window, don't provide it. We have jobs we have to be at! What can…read morebrown do for you!

Every time I go to this place I get great service and prices. Their staff is always kind and…read morehelpful and there are never any shenanigans.

Before relocating to Eugene we needed an address for forwarding mail. The folks at this particular…read morePak Mail were outstanding in providing helpful guidance, PO boxes and personal attention. Throughout our moving process these people provided incredible personal service to make this aspect of our move nearly pain-free. Once in Eugene, Pak Mail has continued to watch out for our correspondence and will always be our "go to" for everything involving shipping, mailing and related services.