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The UPS Store

3.7 (47 reviews)
Closed 8:00 am - 6:00 pm
Updated a few days ago

Services - The UPS Store

Copymaking services

Mailbox centers

Printing

2 More Services

Scanning

Shipping centers

The UPS Store Photos

Recommended Reviews - The UPS Store

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Receipt showing $2 cost for 1 singular shipping label
Layla G.

Short: Not terrible. Good location but can be pricey and chaotic. Visited week of Dec. 12 '22 I'm happy this is near downtown Springfield and the Safeway. Location wise it is useful. Can be pricey. My interaction was about 5 mins, so relatively quick for the December holiday season. I handed my box to be scanned in, instead of sitting in the amazon returns section. Worker did oblige and eventually handed a receipt confirming it was scanned, since I asked to be relived of my worry. $2 for a singular shipping label to be printed. In my humble opinion, is pretty steep. You're better off going to the local library and printing it for about $0.15! YES $0.15 vs $2.00! (By the way, when you call the store phone, it is a robot. In which told me to print a shipping label would be $2.50/label!) Customer service still could have improvements. I did not appreciate being looked at crazy because the worker wasn't fully paying attention to what I was asking - so i had to repeat myself **three** times.

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3 months ago

Great location with great customer service. The employees are always nice and professional. Arianna was very helpful today!

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Local

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2 months ago

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Local

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6 months ago

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Local

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3 years ago

Helpful 3
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3 years ago

Helpful 4
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2 years ago

Literally spent less than 2 minutes in the store they were so efficient. My number one location for UPS

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Local

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5 years ago

Always friendly and always helpful. I have never had a problem here. It is my favorite UPS location!

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2 years ago

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Local

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2 years ago

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2 years ago

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5 years ago

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2 years ago

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2 years ago

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2 years ago

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Photo of Blake A.
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5 years ago

Went in the other day, and the ladies behind the counter were very friendly and helpful, first rate service.

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4 years ago

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7 years ago

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Local

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7 years ago

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4 years ago

Helpful 1
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6 years ago

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Local

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6 years ago

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2 years ago

horrible customer service. payed to be shipped out of state only to be sent back with no refund.

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6 years ago

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Photo of Erica W.
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9 years ago

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Jessica M.

Helpful 11
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5 years ago

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9 years ago

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15 years ago

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5 years ago

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13 years ago

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Jessica M.

Helpful 1
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8 years ago

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Local

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8 years ago

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8 years ago

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6 years ago

The store has a great atmosphere they were fast and friendly and truly care about you. Keep it up love what you're doing .

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8 years ago

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8 years ago

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8 years ago

I keep receiving a huge amount of spam and try to unsubscribe but it doesn't work. The address on the email is THIS UPS store.

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8 years ago

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7 years ago

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13 years ago

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Jessica M.

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12 years ago

Always let's me know the least expensive way to ship something. Consistently wonderful, above expectation service.

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Jessica M.

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Page 1 of 2

Ask the Community - The UPS Store

Review Highlights - The UPS Store

This place is great and super convenient!

Mentioned in 2 reviews

Read more highlights

Qsl

Qsl

(6 reviews)

Christmas party this year. Qsl cancelled our order 2 days before the event without prior notice and…read moresimply refunded the money saying "sorry, we're out of stock". We are now left with a whole staff full of people and nothing to appreciate them with this year because lack of communication and inability to keep track of their own stock as they took orders. Very disappointed. When I called customer service, the lady just said "sorry, there's nothing I can do". Not willing to offer to rush another item similar, not willing to adjust the order or help in any way other than simply giving the information that they were out of stock on that item and that our money has been refunded.

stopped in and showed them samples and gave specifics of what I needed for at least 500 sales…read moretickets and let them know that I would also reorder from them once I got low on them. And also needed a couple hundred brochures as well. They told me they would give me a couple of quotes on them and 2 different styles. (Emailed). I waited for 3 weeks and finally called them and the guy said he wasn't the one that took the order but he would email me and to make sure that that I was checking my spam folder. (I had been already) amd I asked to make sure who it was coming from. It's now been another month and still nothing. Does anyone know of a good print shop that will actually do what they say and not just blow you off? I felt like they were blowing me off and didn't even listen or take me seriously. I also made sure once again they had my email correct. They were so pushy like... yeah yeah yeah.. ok.ok. ... uhmm? I have wasted so much time now that I really didn't have because I took them at their word. Good luck dealing with them.

Sterling Graphics - Retractable banner stands and portable display systems

Sterling Graphics

(1 review)

Janet's artistic color matching skills are impeccable. My work relies on intense color matching,…read moreand I'm extremely picky about reproduction. Her giclee prints on canvas are mounted on board and I'm able to sell prints of my work that look almost like the original paintings for a fraction of the cost. Her rates for this process are amazingly affordable and help make art more accessible for all. At the end of scanning 11 paintings, I received a disc with my work in two different sizes--enabling me to send high resolution files to printers for greeting cards. I regard Janet as a collaborator in the artistic process----a true artist in her own right. I highly recommend her services to any artist that would like to market their own work on a larger scale. Thank you Janet!

From the owner: Sterling Graphics is a large format inkjet printing firm with mounting and laminating capabilities…read moreto 4 ft by 8 ft. We also offer 1000's of trade show display systems to support promotional graphics. Hardware such as banner stands, pop-up display walls, folding display walls, and stretch fabric display systems as well as portable literature stands, outdoor promo flags and banners. Sterling Editions is a giclée art reproduction company serving discerning artists with top quality scanning, color correction and best practice (archival) printing. Other artist services such as photography of originals for web or portfolio needs. Printing on archival canvas or 100% cotton rag paper with archival inks produces long lasting repro prints for marketing artists. With exceptional PhotoShop skills, we also provide pre-press image preparation services for commercial print publishers.

Twin Ravens Press - Fun and bright, pocket folder wedding invitations for a couple in Florida!

Twin Ravens Press

(19 reviews)

$$

Kristin was amazing! I realized the week of my son's wedding I had not done menu's for the…read morerehearsal dinner. I reached out to Kristin and she had the best paper to match my already completed place cards and had them ready to go the next day. Highly recommend her for any type or printing you need. And I love her separate studio in her backyard. It is really cute. Thanks Kristin!!

I'm at a loss for words as to why Twin Ravens Press has not been given a million 5 Star reviews!…read more I recently got married and I must admit that the wedding invitations were most definitely my favorite part!! (Well, the getting married part was too!) I stumbled across their webpage and was blown away by the real life examples of other wedding/birth announcements/save the dates/business cards they had on their site. I immediately told my husband that no matter what the cost we were going with Twin Ravens Press. He didn't like that idea but told me to contact them and see if they were within our budget. WELL not only were they within our budget, but we got to help with a custom design!!! We emailed Kristin some examples of certain designs we saw and liked and she came up with an amazing design for our invitations, reply cards and the envelopes! She was easy to "talk" to (everything was done via email) and extremely prompt!! I am now in the process of trying to get my husband on board with having a baby so Twin Ravens Press can do our baby announcements!!! For custom letterpress wedding invitations, Twin Ravens Press not only did an amazing job but were extremely reasonable with their prices. I cannot say anything bad about my experience with Twin Ravens Press. Kristin pretty much kicks serious stationary butt!!!

The UPS Store - copyshops - Updated May 2026

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