I love the staff and the services the USPS provides. The other day I had to send a letter with a…read morekey in the envelope. The postal agent told me it would be extra postage. Unfortunately, I didn't have my new debit card with me, as well as cash and she told me that it was okay. That she has my back. It was only .49 but she took care of it for me. I am very grateful to her, Mike and the others for all they do, going above and beyond to help customers, and provide great value to all of us who visit. Thank you for being my favorite Post Office ever!!

I've always had relatively a good experience at this local post office. There's a few workers in…read moreparticular that are extremely helpful. Also, they try to be as quick as possible and as helpful and friendly as they can be definitely better than other post offices in the area especially compared to Eugene

The staff at Sublimity Post Office are exceptional! Occasionally, a package of mine gets…read moremisdirected to their facility, and they always go above and beyond to see that I receive my package. Much appreciated!

Stopped in to mail a priority mail package and found an employee doing passport photos for a…read morefamily. I asked her if I should ring the bell or wait for her to finish. She said to ring the bell. I rang the bell and a crabapple came out and snarled at me that I would have to wait for the person taking the photos to be done in order to get any help. A few minutes later, another employee came out from the back and helped me (the photo session was going to take some time). I asked the name of the lady who refused to lift a finger nor give any kind of courtesy. WENDY. What a shrew. I imagine it is because of Wendy that my mom would rather drive to Aumsville than do business at the Sublimity Post office. A shame since the other employees seem nice and customer oriented. Wendy appears to hate customers. Wonder why she is allowed to poison the environment at Sublimity.

Clearly a popular place. I had been drinking coffee at Moke's next door when I saw a bunch of…read moregreeting cards in the Pak Mail. I had to go check it out. There were tons of neat cards to choose from, and while I was looking, multiple people came through to patronize the mailing services. I will definitely consider their mailing services should I need help when the USPS is closed.

Every time I go to this place I get great service and prices. Their staff is always kind and…read morehelpful and there are never any shenanigans.

I have had several printing jobs done here, and they are always completed before the timeframe…read moregiven on the website. They call me immediately if there are any questions, and the print job is always done perfectly. Excellent customer service and quality work. Thank you, you guys are much appreciated!!

My cat died on Saturday. I had her for 20 years. She was my best friend. When she passed, I wanted…read moreso desperately to hold her one last time and grieve over her remains, but I was working with a company called ViaGen to produce a clone of her--a gesture for which I have invested many thousands of dollars, so I had to work quickly to get the samples they needed. Instead of holding my sweet little girl one last time, I had to turn my heart off and put her in a cooler, then drive her 2 hours away to an emergency facility to perform tissue biopsies. I had to sit while they cut my little girl up, which is the hardest thing I've ever done, but I did it knowing that it was for the possibility of getting to raise a twin of her. Driving back home with that biopsy kit in my front seat felt like carrying around a bomb--I didn't even want to touch it, and I knew that time was ticking away on its viability. When I finally handed that package to a worker at a FedEx facility, I was awash with a sense of relief. She told me that the package was guaranteed to arrive the next day by 11:30. These samples are incredibly sensitive, and only stable for 24-36 hours at the appropriate temperatures. But I put my trust and faith in one of the biggest parcel companies on Earth. Now, 48 hours later, that package is at a #FedEx sorting facility in Memphis, Tennessee, 650 miles away from its destination. No on at FedEx knows why it's still there, when it will leave, when it will arrive at its destination, or whether it has, until now, been stored at an appropriate temperature to keep the cells viable despite saying "Perishable" and "Time Sensitive" on the box. The samples are most likely no longer usable, and along with the cells in those tubes I sacrificed a last cuddle with my baby for, that I had taken so much care to preserve, pack correctly, and deliver to FedEx, cells that have likely now died, my dreams of having a legacy with my precious cat are also dead. Throughout last night and this morning, I have called FedEx countless times, talking to a different person every time, and every time, I get the same platitudes. "There was a delay." "We apologize for the inconvenience, but there's a high volume of packages due to the holiday." But this wasn't a present. This wasn't someone's Playstation or espresso machine. This was a box literally containing life and death, and you failed to deliver on the incredible commitment made by myself, the veterinary experts who performed the procedures to collect those samples, and the genetic scientists who were counting on this package to arrive on time to be usable for their business. I am so incredibly disappointed and heartbroken at your company's lack of commitment and compassion for such a desperately sensitive experience, and you should be utterly ashamed at the immense density of failure FedEx has exhibited here. I am sharing this story publicly on every platform that has the space to contain it and with every executive that has a through line to their customers. I want you to be haunted by and reflective of this story the next time you make a fiscal decision or productivity improvement plan. This is what's at stake.

I will never, ever use them again. I scheduled a same day air pickup - I got a call mid-day that…read more"there wasn't an address attached to my pickup request" (which is nonsense - why would their system allow me to make a pickup request without an address?). I gave them my address and they said they'd try to reroute and pick it up that day. I got a call saying they couldn't make it that day, but would pick it up the next day - STILL NOTHING. On the third day after my request, I got a call from the local number I'd been communicating with. When I called 15 minutes later, it said "This UPS number is no longer working". I spent the next half hour trying to use their shitty automated system - it called me back then literally hung up. I called again and a 6m wait time turned into 15. I finally talked to the stupid long-distance help line, who said they'd have the local office call me back (the one who called me that morning but then disconnected their phone number). Still no call. Absolutely ridiculous.

I paid extra for 24 hour overnight shipping and anticipated delivery next day of live aquarium…read morefish. Upon tracking the fish arrived in town and was in transit as expected to a local UPS store for delivery. An apparent auto accident occurred and delayed delivery. Instead of making exception and rerouting the deliveries which occurred at 8:30 am the shipment was delayed for 24 hours until the following day. Recall I paid extra for 24 hour delivery and these are live fish. Outside temperatures for the day will reach upper 90's F. If the item remains on the delivery truck they may not survive until the following day. Contacting customer service was a nightmare. Over an hour wait time on the phone the most I could get was there was an accident and they would leave a message with the local supervisor but no guarantee. Pickup at the warehouse by customers are not allowed per the supervisor I spoke with. Basically their system does not allow for any variances. If anything goes awry you are ....ed, well use your imagination. I fully anticipate delivery of dead fish tomorrow. Thank you UPS for EXTREMELY POOR SERVICE.

The notary service is extremely convenient and inexpensive AND the notary herself was friendly and…read moreprofessional. What more could you ask for?

Eric was super helpful! I had to print a return label and a box for shipping and was able to do it…read morethere! I also made copies of old photos for my family with Eric's help. I like supporting a small local business

So I feel like a lot of these bad reviews are just about FedEx as a whole and not specific to this…read moreparticular location. And that's not really fair. I've had a pretty typical experience with FedEx as a whole for shipping/delivery speeds/times/etc. Not AMAZING, not terrible. I order items, I track items, I receive items. The end. I get that it's frustrating to have delays or lost packages, but if you're ordering something for delivery or shipping something, you're opening yourself up to the risks associated. S*** happens. But the customer service at this location is really top notch. If you are shipping something out via FedEx, this is the place to go. I've always had great experiences with the staff there when shipping or picking up deliveries - they have great attitudes and are just friendly. My most recent experience really was the icing on top. I didn't catch her name, but she had short greyish pigtails. She was very kind, knowledgeable, patient and just awesome. Definitely happy to have this FedEx as my "home store"

If i could rate this a negative star i would. The lady at the front was completely rude and had a…read morecrazy attitude with me. This it my diabetes care, and they never even attempted to deliver it despite them saying they would. She's smiling and laughing with me in sarcasm. Absolutely disgusting behavior.

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

I had some files printed and delivered to a local business from this particular FedEx office and…read morethe staff were exceptional throughout the whole process. They were responsive and efficient, and you could hear the genuine smile in their voice over the phone. If you need to get something printed or shipped out - I highly recommend the services of this FedEx location. Their staff are on top of things and they care. Trust.

They are very professional with fair pricing and super easy to work with. This is the T-shirt they…read moremade for my New Braunfels rock and roll band The Ronnies

I've use these guys four times, and regretted it three times. Kevin, the kid at the counter is…read moregrumpy, entitled, and is generally irritated by customers. Being over priced is one thing, but dealing with someone who feels like I'm interrupting their day, I just can't do. My money is too precious and I can't spend it at a Instaprint. There are definitely better options in Eugene.