Went to mail out some packages, but the post office was closed. I had just missed the posted hours…read moreof 1pm on Saturday. I had hoped they had an APS but they did not. It appeared they might have had one, once, but not at this time. I went on a quest to find another location.

I can say I have never had any issues using this post office and I use it a ton! The guys that work…read morethere are very knowledgeable. I find it crazy during the holidays they only have two cashiers sometimes three, however one is almost always doing passports. I do love this location does passports. I have never seen four cashiers here which is a full amount, so the line gets very very long especially right now, morning, noon or night. Two they can get your items where they need to be with no issue you might just have to wait awhile in line. There is a self service kiosk, but for somethings you just want a human to help you. Definitely in need of an update on the inside. I do miss and wish they still had an employee at "The Postal Store" inside. There has never been anyone working that counter anymore. It definitely would benefit the post office in sales and speed and efficiency. This post office I do have to say always has the most supplies out of the other post offices around.

Took my guy here first thing this morning for a passport. There was a few people already ahead of…read morehim. They were amazingly fast! Definitely worth the beautiful drive out in the boonies.

Best post office ever. My boyfriend and i showed up after the time allotted for passports and the…read morewoman working helped us through the process anyway. You don't need an appointment for your passport and it is amazingly fast. Very helpful staff.

Everything. Service, kindness to customers, personnel. That's about the brunt of it. Jug jug g h hv…read morevvvhgbvvhvvbhj

The Willamette Street post office has really great staff - friendly and efficient. What more can we…read moreask?

I've always had relatively a good experience at this local post office. There's a few workers in…read moreparticular that are extremely helpful. Also, they try to be as quick as possible and as helpful and friendly as they can be definitely better than other post offices in the area especially compared to Eugene

I went to the post office today to find out why my property tax was returned to Lane county for "…read moredesertion". House deserted. I have lived at the same address for 41 years. I spoke with Mike,who is always helpful. He said the supervisor would call me. I stayed home all day and guess what? No call. Is this why USPS has a bad reputation???

Pleasant and helpful are a few words that come to mind plus 24 hour kiosk make this a perfect post…read moreoffice

I live in a complex where the mailboxes are centralized in one accessible to all mail room with…read morelocking mailboxes. When there is a package, another key to a larger mailbox on site is supposed to be left in the mailbox. I've been keeping track. Of my last twenty-five packages, fifteen have either not been in my mailbox when the US PO tracking system shows they have already been delivered. Many packages, or the key to the larger mailbox, mysteriously show up in my mailbox days later. Some never do! Complaints to the River Road Post Office in Eugene, Oregon are treated rather breezily and not taken seriously. PLEASE EXPLAIN TO ME WHY THEIR BAND OF IDIOTS CAN'T SIMPLY GET THE PACKAGE OR A KEY IN THE RIGHT MAILBOX? THERE ARE ABOUT FIFTY BOXES, ALL CLEARLY NUMBERED AND REACHABLE. DO NOT BLAME THE CORONA VIRUS. THIS HAS BEEN GOING ON FOR THE THREE YEARS I'VE LIVED HERE. COMPLAINTS DO NOT RESULT IN BETTER SERVICE.

I have post people throwing things over my fence, I was told a 50 pound bag of dog food was…read moredelivered to the mailbox which it wasn't along with a bunch of other things that were marked delivered by USPS that weren't delivered! The latest disappointment is the fact that I got a delivery on Saturday and the post person decided to send it back to sender without even approaching me! I called and was told that they're gonna look into it and call me back and of course they didn't because every time I called them with an issue they say they're gonna call me back and they never do! I give gifts every year and yet I am treated poorly! Some of the laziest meal people I have ever encountered. There are only two decent delivery people out of that post office and unfortunately they're gonna be held accountable for the mistakes of their coworkers and not get gifts this year!!!!!

Terrible. Lost my package internally. Then it was found smashed up…read more.. UPS is the only reliable to a degree. Pay extra if it's worth anything to you.

Clerks are good & are so helpful. Especially during high peak hours. Please remember post office is…read morenow in peak & political season.

Just moved to Eugene and had to go to the Post Office on 33rd Avenue to pick up a parcel. When…read morelooking for directions came across the yelp reviews and most were pretty horrible. I went expecting an ordeal, wow was I surprised! Big airy post office with a very large lobby for PO boxes and commerce. Great counter, not a lot of people in line, happy smiling counter staff who quickly found my package. Lots of laughter and smiles, GREAT experience! Thank you USPS you deserve kudos, its easy to critique but you do a fabulous job of getting mail to the 350 million plus people who live in the US, many in tiny isolated communities and towns.

Rude, don't answer the phone and it's impossible to speak to anyone. What would improve the post…read moreoffice would be to have it well managed by someone not in the trump administration