I don't have a problem with the post office staff at all; they are friendly and polite and nice to…read morework with. I have a problem with our new carrier for Middlefield Estates. I have asked her at least 3 times to ring the doorbell when we have packages, because some are vitamins and sometimes food. She also leaves packages in my garage when the door is open, I have found packages on my garbage can, on the floor near my garbage can and on top of my car. She only has to walk another 20 steps to my front door AND RING THE DOORBELL. I would like our previous carrier Kitty to come back to this route, apparently, she had it for 20 years and she was very good, we all know her and like her. Please remember many people who live in this retirement community are in their 70s, 80s, and even 90s.

I have had a post office box in Cottage Grove for decades because criminals thought stealing mail…read morewas cool. I have been so impressed with all of the current staff in Cottage Grove. The delivery people I encounter are hustling, but not too busy to say good morning. There are three at the counter that I interact with fairly regularly; the tall funny man who teases that he is charging you when he's not, the kind woman who checks to see how heavy my packages are because she knows that I'm walking, and the impressive woman who has all of our faces and post office boxes memorized and greets you by name. I saw that there were only two reviews and felt that they definitely did not represent my experience. I want to thank all of these community workers for delivering our mail with a smile despite the frustrations that come with every job.

After having two big pot holes in the driveways, they finally fixed them. Front is weed city with…read morescrubs that look third world along with a dead tree on the north side of the property! Facility is generally clean. I constantly get somebody else's Mail who has a PO Box two numbers from mine. Constantly!! They usually have one or two people at the front desk, so showing up at the wrong time can mean one heck of a wait. This is fairly sad as I can remember when they built this post office new.

I stopped here today to drop off a package and buy some stamps. I had already paid for the label…read moreand just needed to print it, which I used the self-service kiosk for. The process was quick and easy. I then got in line to drop off my package and get some stamps. There were four people in front of me and two people working the desk, so the line moved pretty quickly. The employee I worked with was nice and fast. She took my package and got me the five sheets of stamps that I needed. The parking lot for this post office is huge, so you should never have issues finding a spot. I went around 10am and it was pretty empty, which surprised me given it's the holiday season. A lot of the reviews here are for general mail service - people complaining about their delivery or the mail carriers themselves. Y'all realize they aren't necessarily coming from this specific post office right?? Most of them are dispatched by the River Rd post office because that's the main hub for Eugene. This post office itself is good. The employees are nice and do their jobs well. The space is clean. There is ample parking. I will be using this post office for any and all shipping needs in the future.

There were no lines and the cashier were very friendly if I ever need to buy stamps, I'll come here…read morefor sure!

The clerk's sense of humor is amazing! The mail carrier aims to please! The Postmaster is very…read morepleasant and willing to help with what the customer's needs may be

Everything. Service, kindness to customers, personnel. That's about the brunt of it. Jug jug g h hv…read morevvvhgbvvhvvbhj

The Willamette Street post office has really great staff - friendly and efficient. What more can we…read moreask?

I've always had relatively a good experience at this local post office. There's a few workers in…read moreparticular that are extremely helpful. Also, they try to be as quick as possible and as helpful and friendly as they can be definitely better than other post offices in the area especially compared to Eugene

I went to the post office today to find out why my property tax was returned to Lane county for "…read moredesertion". House deserted. I have lived at the same address for 41 years. I spoke with Mike,who is always helpful. He said the supervisor would call me. I stayed home all day and guess what? No call. Is this why USPS has a bad reputation???

Just moved to Eugene and had to go to the Post Office on 33rd Avenue to pick up a parcel. When…read morelooking for directions came across the yelp reviews and most were pretty horrible. I went expecting an ordeal, wow was I surprised! Big airy post office with a very large lobby for PO boxes and commerce. Great counter, not a lot of people in line, happy smiling counter staff who quickly found my package. Lots of laughter and smiles, GREAT experience! Thank you USPS you deserve kudos, its easy to critique but you do a fabulous job of getting mail to the 350 million plus people who live in the US, many in tiny isolated communities and towns.

Rude, don't answer the phone and it's impossible to speak to anyone. What would improve the post…read moreoffice would be to have it well managed by someone not in the trump administration

Went to mail out some packages, but the post office was closed. I had just missed the posted hours…read moreof 1pm on Saturday. I had hoped they had an APS but they did not. It appeared they might have had one, once, but not at this time. I went on a quest to find another location.

I can say I have never had any issues using this post office and I use it a ton! The guys that work…read morethere are very knowledgeable. I find it crazy during the holidays they only have two cashiers sometimes three, however one is almost always doing passports. I do love this location does passports. I have never seen four cashiers here which is a full amount, so the line gets very very long especially right now, morning, noon or night. Two they can get your items where they need to be with no issue you might just have to wait awhile in line. There is a self service kiosk, but for somethings you just want a human to help you. Definitely in need of an update on the inside. I do miss and wish they still had an employee at "The Postal Store" inside. There has never been anyone working that counter anymore. It definitely would benefit the post office in sales and speed and efficiency. This post office I do have to say always has the most supplies out of the other post offices around.

10/10!!!! I went to fedex first to try and print a document on a custom size and type of paper…read more(11x14, on marker/vellum) but they wouldnt do it/ don't want to try. Maria knew exactly what to do and how to do it and wasn't afraid to give it a shot! Couldn't have done it without her

Great service, always a smile, in and out quickly. wonderful place. I go there often retuning…read moreAmazon packages.