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US Post Office

2.2 (26 reviews)
Closed • 10:30 am - 5:00 pm

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Ask the Community - US Post Office

US Post Office - Plenty of people in line, plenty of open counters and only 1.5 employees.

US Post Office

(18 reviews)

After having two big pot holes in the driveways, they finally fixed them. Front is weed city with…read morescrubs that look third world along with a dead tree on the north side of the property! Facility is generally clean. I constantly get somebody else's Mail who has a PO Box two numbers from mine. Constantly!! They usually have one or two people at the front desk, so showing up at the wrong time can mean one heck of a wait. This is fairly sad as I can remember when they built this post office new.

I stopped here today to drop off a package and buy some stamps. I had already paid for the label…read moreand just needed to print it, which I used the self-service kiosk for. The process was quick and easy. I then got in line to drop off my package and get some stamps. There were four people in front of me and two people working the desk, so the line moved pretty quickly. The employee I worked with was nice and fast. She took my package and got me the five sheets of stamps that I needed. The parking lot for this post office is huge, so you should never have issues finding a spot. I went around 10am and it was pretty empty, which surprised me given it's the holiday season. A lot of the reviews here are for general mail service - people complaining about their delivery or the mail carriers themselves. Y'all realize they aren't necessarily coming from this specific post office right?? Most of them are dispatched by the River Rd post office because that's the main hub for Eugene. This post office itself is good. The employees are nice and do their jobs well. The space is clean. There is ample parking. I will be using this post office for any and all shipping needs in the future.

US Post Office

US Post Office

(2 reviews)

The worst customer service I've ever experienced. Had to come back multiple times for something…read morethat should have easily been solved by the workers if they didn't prove to be so incapable. Since when does a post office require a customer to purchase tape to simply close a package??? If you absolutely have to come here expect below average in every aspect.

First I would like to say that I expect the post office to be slow seeing as there is usually a lot…read moreof people and a lot of mail going in and out. Second in my experience the post office has always seemed to be understaffed. With that being said, my experience with this post office was not a good one. I wasn't in line for very long when I got to the window to speak with a lady about picking up a package. (mind you I called almost 2 hours before hand to double check they had my package seeing as it was sent to my old address and marked as couldn't be delivered. The lady I spoke with on the phone said they had it and it would be put on hold for me to pick up at anytime) I gave the lady at the window my old address since that is what it was under. Less than a minute after she walked away she comes back and says she cant find it. Immediately I was a little frustrated one, because she didn't look for very long; second, because my package was missing after someone said it was already there. I asked if I gave her my tracking number if she would be able to see where it was placed, she came back with "ma'am I already told you I can't find it." I was then at that point very irritated. my package was now missing and this lady is getting snappy with me and refusing to look anywhere else or ask for help. I left and tried calling to see if I could get a hold of the lady I had spoken with earlier.(I called 8 times before someone answered the call) I unfortunately ended up getting the same lady I had just spoken with at the window. She then began raising her voice at me stating she cant find it and there is nothing she can do. ( im sure she can ask someone else, or search it another way but is refusing) This package was for my mother and she didn't know I had called or went in earlier and called to check on it and see the status. My mother ended up with a lady (whom I can only assume was the same lady I've been dealing with) who proceeded to yell at her and say she cant find it that she wasn't going to help anymore, my mother asked her not to yell since she herself wasn't yelling and the lady continued yelling and hung up on my mother. I am very frustrated seeing as my package shows it is available for pickup at the post office, but no one can seem to find it. I am very angry that this lady I have been dealing with, not only has been rude to me but then proceeded to yell at my mother whom had no idea why this lady was so pissed off. I know that others have had great experiences with this post office, I on the other hand have not.

US Post Office - postoffices - Updated May 2026

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