I love the staff and the services the USPS provides. The other day I had to send a letter with a…read morekey in the envelope. The postal agent told me it would be extra postage. Unfortunately, I didn't have my new debit card with me, as well as cash and she told me that it was okay. That she has my back. It was only .49 but she took care of it for me. I am very grateful to her, Mike and the others for all they do, going above and beyond to help customers, and provide great value to all of us who visit. Thank you for being my favorite Post Office ever!!

I've always had relatively a good experience at this local post office. There's a few workers in…read moreparticular that are extremely helpful. Also, they try to be as quick as possible and as helpful and friendly as they can be definitely better than other post offices in the area especially compared to Eugene

Went to mail out some packages, but the post office was closed. I had just missed the posted hours…read moreof 1pm on Saturday. I had hoped they had an APS but they did not. It appeared they might have had one, once, but not at this time. I went on a quest to find another location.

I can say I have never had any issues using this post office and I use it a ton! The guys that work…read morethere are very knowledgeable. I find it crazy during the holidays they only have two cashiers sometimes three, however one is almost always doing passports. I do love this location does passports. I have never seen four cashiers here which is a full amount, so the line gets very very long especially right now, morning, noon or night. Two they can get your items where they need to be with no issue you might just have to wait awhile in line. There is a self service kiosk, but for somethings you just want a human to help you. Definitely in need of an update on the inside. I do miss and wish they still had an employee at "The Postal Store" inside. There has never been anyone working that counter anymore. It definitely would benefit the post office in sales and speed and efficiency. This post office I do have to say always has the most supplies out of the other post offices around.

Rude, don't answer the phone and it's impossible to speak to anyone. What would improve the post…read moreoffice would be to have it well managed by someone not in the trump administration

Service was very helpful, speedy, and responsive. They were able to help solve my problem and find…read moremy package quickly.

The Willamette Street post office has really great staff - friendly and efficient. What more can we…read moreask?

I live in a townhouse community and I use a walker. Our boxes are located in an area which my…read morewalker can't accommodate and I have fallen numerous times. The postal service has not been helpful in finding an alternative way for me to get my mail. A new box has been planned in 3+ months

Pleasant and helpful are a few words that come to mind plus 24 hour kiosk make this a perfect post…read moreoffice

I live in a complex where the mailboxes are centralized in one accessible to all mail room with…read morelocking mailboxes. When there is a package, another key to a larger mailbox on site is supposed to be left in the mailbox. I've been keeping track. Of my last twenty-five packages, fifteen have either not been in my mailbox when the US PO tracking system shows they have already been delivered. Many packages, or the key to the larger mailbox, mysteriously show up in my mailbox days later. Some never do! Complaints to the River Road Post Office in Eugene, Oregon are treated rather breezily and not taken seriously. PLEASE EXPLAIN TO ME WHY THEIR BAND OF IDIOTS CAN'T SIMPLY GET THE PACKAGE OR A KEY IN THE RIGHT MAILBOX? THERE ARE ABOUT FIFTY BOXES, ALL CLEARLY NUMBERED AND REACHABLE. DO NOT BLAME THE CORONA VIRUS. THIS HAS BEEN GOING ON FOR THE THREE YEARS I'VE LIVED HERE. COMPLAINTS DO NOT RESULT IN BETTER SERVICE.

Took my guy here first thing this morning for a passport. There was a few people already ahead of…read morehim. They were amazingly fast! Definitely worth the beautiful drive out in the boonies.

Best post office ever. My boyfriend and i showed up after the time allotted for passports and the…read morewoman working helped us through the process anyway. You don't need an appointment for your passport and it is amazingly fast. Very helpful staff.

Terrible. Lost my package internally. Then it was found smashed up…read more.. UPS is the only reliable to a degree. Pay extra if it's worth anything to you.

Clerks are good & are so helpful. Especially during high peak hours. Please remember post office is…read morenow in peak & political season.