Very friendly and professional staff. I made a move from Southern California to Eugene and needed a…read morepostal box for mail forwarding. I couldn't be happier with how awesome the entire staff is and how amazingly well they treat this newcomer to Oregon. 5-star service for sure.

Super nice staff! Funny too. I'll definitely be back to ship soon…read more Parking was super convenient.

I had some files printed and delivered to a local business from this particular FedEx office and…read morethe staff were exceptional throughout the whole process. They were responsive and efficient, and you could hear the genuine smile in their voice over the phone. If you need to get something printed or shipped out - I highly recommend the services of this FedEx location. Their staff are on top of things and they care. Trust.

Jordan's the man. And Stan's the man. Both of these gents…read moreprovided excellence service above and beyond when simple things became more complicated. They weren't just pretty faces or friendly welcomes, they demonstrated significant competence as they each helped troubleshoot two separate issues related to international matters, prioritizing Customer Service until nothing more could be done. Jordan tried notice and three computers to eliminate the possibility of a technical glitch before calling a known expert at another store to see if there was an unknown issue. Stan also stayed passed his time and maintained totally professional composure as he restored Customer trust. At the end of my half an hour in the store I left with appreciation and confidence in this fantastic neighborhood resource.

The notary service is extremely convenient and inexpensive AND the notary herself was friendly and…read moreprofessional. What more could you ask for?

Eric was super helpful! I had to print a return label and a box for shipping and was able to do it…read morethere! I also made copies of old photos for my family with Eric's help. I like supporting a small local business

I had a wonderful experience at this location! Eli helped me print out a couple of papers and was…read moreincredibly kind and generous. His excellent customer service and helpful attitude made my day. Thank you so much, Eli! I highly recommend this store to anyone looking for great service.

This location is the 2nd best UPS I've ever been to. The gentleman behind the counter took my…read morepackage and handled it with care. He was focused on me, but greeted everyone that came in the door. He was the only one at the counter, but he didn't get frazzled or overwhelmed by the amount of people in the office. He completed my order with a smile on his face. It was of great value for the size of my package and the price was very reasonable. The service I requested he did in a very timely manner and I didn't feel rushed at all. I highly recommend this location for your needs. From shipping packages to stamps you will be in good hands.

The woman who helped out at the front desk was so sweet, understanding and non judgmental. She went…read moreabove and beyond to help out and I left feeling so relieved.

I live in a townhouse community and I use a walker. Our boxes are located in an area which my…read morewalker can't accommodate and I have fallen numerous times. The postal service has not been helpful in finding an alternative way for me to get my mail. A new box has been planned in 3+ months

they really try to minimize your shipping cost…read more After a disappointing trip to the PO to mail a pkg, I decided to take it to Postal Stop just to see if it was less expensive. The employee, without my asking, said I think we can put this in a priority mail envelope and reduce the cost $4. So he popped it in, taped it, and attached the mailing label. I am a happy customer!

I have been shipping with these guys for years. Always very helpful. Not sure what Haley Joe H is…read moretalking about, she should go back to Texas.

I came in here with my husband this afternoon because we were exploring the area and I figured I…read morewould pick up some new pens since I was here. The employee who greeted us was the weirdest part to me. She comes out from behind the registers and almost blocked me from coming in, as she asked what we were looking for. Like I had to state my purpose for coming in before I was allowed in. I found that to be really weird and a bit creepy. It certainly didn't make me feel welcomed in the store. We found the pens I wanted, then went to check prices in printer ink. I didn't need any, but the last time I ordered on Amazon, it took forever to arrive. So I figured if it was a comparable price, I could buy it here instead. Nope, it is way more expensive. Like almost $10 more for the ink I need. Which seems insane. We decided to leave from here, and not explore anymore of the store because we didn't feel welcome. Would I return? Probably not, and it was simply because the employee who greeted us made us feel unwelcome.

Customer service. I needed help in their printing department. Management informed they couldn't…read morehelp me. The customer service at this location doesn't care about their customers. They are more concerned about closing up than keeping a customer.

I use cameras to monitor outdoor activity and to try and protect packages. I recently watched a…read moredriver use common sense and courtesy as he got me my package and an other was very pleasant to work with. This, and the fact the others tend to lose my packages, is why I prefer UPS over other carriers, much thanks to the drivers for their person to person contact and use of intelligence.

I will never, ever use them again. I scheduled a same day air pickup - I got a call mid-day that…read more"there wasn't an address attached to my pickup request" (which is nonsense - why would their system allow me to make a pickup request without an address?). I gave them my address and they said they'd try to reroute and pick it up that day. I got a call saying they couldn't make it that day, but would pick it up the next day - STILL NOTHING. On the third day after my request, I got a call from the local number I'd been communicating with. When I called 15 minutes later, it said "This UPS number is no longer working". I spent the next half hour trying to use their shitty automated system - it called me back then literally hung up. I called again and a 6m wait time turned into 15. I finally talked to the stupid long-distance help line, who said they'd have the local office call me back (the one who called me that morning but then disconnected their phone number). Still no call. Absolutely ridiculous.

When my husband and I moved to Eugene we lived in an apartment and knew we wanted a PO Box for our…read morepackages. We opened a mailbox at the Eugene Mailbox Center because they were the only place in the area that stayed open past 5pm and were open on Saturdays. Over the past three years, we've had countless packages sent there and there was only one slip up. (They misplaced one package during the holiday season and they were still training new hires, and they eventually found it.) They were always friendly when we went in and even started to recognize us! Now, we're moving out of Eugene and we had to close our box, but we're using their awesome forwarding system. We honestly don't know if our next PO Box place could possibly match the exceptional customer service we received from the Eugene Mailbox Center.

Nice employees, decent dog in the building (is that legal?)). Im faulting them for what may be Fed…read moreEx's mistake, but was told they could start a return for free. They could not, and wanted to charge me $2 to return to a truck that was about to be there. Oops, guess I know who to avoid.