Ryan was incredibly helpful and friendly when I came in to return some clothing. He went above and beyond to make sure everything was taken care of and made the whole return process easy and stress-free. He was patient, professional, and genuinely kind. I really appreciated his help and excellent customer service. Thank you, Ryan, for making my experience such a pleasant one! read more

I walked in with my package at 5:57, and this young woman slammed the door in my face. What terrible customer service and what a bad attitude! read more

I used to go to the Coburg location all the time because I had a mail box there and the people were so wonderful and friendly and they could always print stuff for me for pretty cheap when I needed, so today when I needed a document printed I went to this location and they charged me $3.20 for one A4 sheet to be printed black and white. Just insane, I was expecting it to be less than a dollar. And 3.20 didn't break the bank but if you need to print anything more than one A4 black and white single sided page I would recommend taking your business elsewhere. read more

Staff is so friendly and quick! I love how smooth the process is to bring in a return. They also said they would happily take boxes, foam peanuts, packing air plastic, etc to recycle. That's awesome to hear cause we always have so much of that stuff with packages. Happy to be able to have it reused. You are in and out in no time here. They also have packing boxes, bags, tape, and other shipping goods. I believe you can also get your passport pic done here. read more

I was really nervous about shipping so many personal things and making sure everything would fit, and Tara and Everett were so incredibly helpful, friendly, and made them experience so much better. Seriously such a nice team and they were so fun and personable, and they really helped me out. They also helped me find the best deals and ways to ship certain things for good value and in ways that made more sense! Thank you Tara and Everett! read more

Very helpful staff! I came in with a large copying job with small receipts up to full size pages. Staff helped by doing some of the copying themselves while I filled out forms and prepared items for mailing. This is now my go-to place for any copying, mailing services. read more

These guys kill it for me every time. They're always in a good mood and more helpful than mini print establishments in Eugene. Even their customers who wait in line are happy to do it. If it's possible to do they seem to figure it out. I have used a lot of shipping places and coffee places in Eugene and I always go here first. read more

We had to get some paperwork notarized and didn't know exactly how to handle it. The gentleman who helped us (along with a woman also working there) was so patient and congenial the entire time. We were very grateful since we knew it wasn't necessarily in their wheelhouse to help us figure out how to get the paperwork properly completed. I've always had a great experience here but this was the first time I came in with anything remotely complicated. Thank you! read more

They were friendly and very professional and extremely upbeat. Handled my needs very quickly and efficiently.

I decided to add my review because I saw that the negative review was from years ago. I've been to this location a couple of times for shopping and at least once for a notary. They were friendly from the time I stepped through the door and helpful in all that I needed. For the notarization I was asked a few particulars to make sure I would need the services and that I had what was necessary to complete my tasks. This was also done in a friendly and professional manner. I have used the UPS Store in a couple of states and have always had the best of attitude and have had great service. read more

I love to go to this store for all of my printing/faxing/returning/mailing needs. The prices are reasonable, it is almost never crowded, and Raquel is always extremely friendly and helpful with all of my requests. I definitely recommend this location! read more

Zach was super helpful in packing up a complicated Amazon return. I really appreciated his help and humor!

I've come to this location for a year. I ship out of state packages , to my family, alot! I have NEVER had a single package arrive late. NEVER had a package lost. I gave up on Fed Ex all together...lol. I have always been treated with kindness and respect! I am moving to another state next month and I'm going to miss this place..lol. Thank you for helping me to stay connected to my family during this past year of distancing! read more

Best in Eugene. Really helpful and they knew exactly what I needed. Saved me some money on packing as well. Will be back for sure.

Quick and efficient service, friendly and professional staff. Not really much else to say. It seemed clean inside, the employee working seemed personable but not overly chatty. I've been to another location closer to my house but that one tends to take longer, so I plan to visit this one more in the future. read more

Awful! I wouldn't recommend anyone to this location. I feel as if I was taken advantage of. I walked in the store, set my stuff on the counter and the man immediately started packing my stuff without even asking me. I feel like it's his job to give the customer the best experience. In this case it would have been helpful to note the price of packing before starting the process. Maybe after I complained not shrug your shoulders- instead offer a solution that might better suit the customer's needs. Like perhaps- buying a box and packing herself. I am overall unhappy with the price I paid to have the box PACKED- paid 62.50 for this "service" This DOESN'T include shipping. I'm talking JUST PACKING! Please prevent unhappy customers by using your communication skills to explain the pricing BEFORE you start packing. Thank you. read more

Easily the best UPS store in the area. Wendy owns and runs a great store. You can tell that her customers are extremely important to her, and she treats all of us with great respect and kindness. Thanks for the great service! read more

What amazing customer service! Needed to have my fragile items packaged. Raquel was fast , friendly and efficient. She had me in and out very quickly . However I had to call a few hours later to have her stop the box from being shipped. She was again extremely helpful in getting me my package back and refunding my money . I will definitely be using this location for all my shipping needs ! read more

I have gone to this UPS store a number of times in the last several months, and every single time I've experienced excellent customer service. The employees are knowledgeable and patient with me when I have questions or need help. I highly recommend this place--you can't go wrong! read more

In a month or two, I'll have been using this UPS store for my business going on four years. The staff is always incredibly helpful and friendly; I actually enjoy going and picking up my items from them. Even in the very beginning the staff made a point to learn my name and what I do so they could cheer me on and ask how business is going. I don't even think I've used my key once since they always get my mail and packages for me as I walk in the door. Overall, I would highly recommend this location to anyone who is thinking of getting a separate mailbox for business or otherwise. Trust me, it'll be one of the best business decisions you'll make. read more

Everyone is super helpful at this location. They'll help you with whatever you need in a timely manner. Even right before closing time! A+ service read more

Great service and friendly staff. They have been helpful with our business and personal shipments. We also used their notary service, custom box, and packing services and been pleased with how it was handled. Jim the owner, knows his customers and never fails to give us a friendly greeting when we come in to the store. He is very knowledgeable and ready assists his staff in meeting his customer needs. read more

I've used this particular UPS store a few times because it is near my other errands. The gentleman who (owns?) works there is always very helpful. I've had him notarize documents for me, and I've dropped packages for shipping. Nothing very involved or complicated, but he's friendly and gets the job done quickly, which is exactly what I need. Oh - and you can park right in front of the door, rather than carry your heavy packages across a vast parking lot. read more

I always get good service at this store. The people behind the counter are friendly and knowledgeable. It is close to my work so it is convenient for me to use. read more

What a nice experience! I've gone into this store several times now and had a couple of phone requests for info as well. I've been in during slow times as well as the Christmas rush. Jim and his staff are consistently helpful, courteous and just plain nice to do business with. It is so-o-o-o nice to enjoy the excellent customer service and to feel confident about the quality of shipping service as well. read more