The quintessential small business. They are almost always busy, but no matter how busy they are always fast, calm, focussed and professional. They provide great service, answer questions and help find the best prices. Over the past 10 years my wife and I have sent 100s of package, not to mention 100s of Amazon returns without any issues. On the rare occasion we shipped from somewhere else we've usually regretted it. Nobody is better than Corey and his amazing team in this great local business. read more

Went in to return ATT equipment and received stellar customer service. The gentleman was friendly and funny. He put a smile on my face and in my opinion that's the best experience a short transaction / interaction can provide for us. So thank you! read more

They are always very friendly and helpful, especially Corey who is very cool, and Todd whom I met for the first time today. Thank you for your great customer service! read more

I am impressed by the knowledge and efficiency of the people at this store. I feel that they always have a solution to any problems I may have regarding mailing. Besides, they are courteous and friendly. This is my go-to store read more

I shipped 2 boxes from this store and only received 1. When I called to locate the box they told me that the other box was not in their system therefore there was nothing they could do for me and no insurance or compensation would be provided. Do not ship from this location. They take no accountability for their employees' mistakes. read more

They are the best. So willing to help, above and beyond. It's rare to find such good customer service.

This ups store is hands down the best one. There's never a time when it's not busy. But even with the hectic lines and customers, you'll still be given top notch customer service by Corey! He's friendly and very knowledgeable. I had to get a few things photocopied and laminated today. Unfortunately, I had to make 80 copies of the same card but only had one original. Corey was nice enough to help me figure out the easiest and cheapest way to do it. They also ship USPS packages here, so if you don't like to wait at the post office. You might want to consider the UPS store :) read more

The ONLY reason I continually come back to this UPS store is solely because of the customer service I receive from Corey. I ship a couple snowboards throughout the year, and every time I've come in, he has always been more than happy to construct me a box or cut a box into a proper size so that I can save some money on shipping something so irregular like a snowboard. I was surprised when I found out he wasn't the owner because the service and attention that I and others have received from him exceeds expectations. Service like this from an hourly wage worker is hard to find. This is how customer service should be, not only at a UPS store, but at any business where customers and employees are interacting. The UPS store is extremely lucky to have him, and I will be back this winter season to ship more boards out. read more

I used to come here all the time when corey was here. I dont know if he went on vacation or what, but the other guy working here is a a-hole. He's so rude. I came in with my own box but didnt have packing tape around the house, and he barks at me that next time he'll make me pay for it. ... well. if he would have just let me know that he charges for tape, I would have payed for it. I don't need to buy a whole roll of packing tape to keep at the house... I'd be happy to pay you a dollar for using a strip once a month. instead of barking at people, maybe you should make charging people a buck for tape a policy. ridiculous. i don't come here to get favors, just to ship packages. I'd make this a one star, but hesitate, in case corey still works here and i went on a bad day. regardless, will probably avoid this place from now on. read more

The common misconception about mail/ups/fedex stores is that the service is mediocre and pricey. Oh who am I kidding, it's mostly true. Mostly. This UPS store is the best mail drop off/mail services store I have experienced. I will drive past both post offices and the OTHER ups store just to come to this one. Corey, who is usually there, is helpful and knowledgeable in his field. The owner is nice and they offer discounts to returning customers and anyone affiliated with UC Davis. It's usually pretty busy in there but the wait is always short and the visits are always pleasant. A plus! read more

Terrible service from Raj, the owner. Rude and unreasonable. I won't go into detail because my experience is reflected in the low ratings below. Bottom line: I got ripped off. Take your business elsewhere! :((( read more

This is the best UPS! I usually come here on Monday and Tuesday's after 5PM and the workers on these days are so professional and efficient. The line is never too long. When you get to the register they are very quick and you're out the door in no time. There was only one time that I've seen a line at this hour with probably 6-8 people. The guy who was working was able to gauge which customers could skip the line without being helped which made the line a little bit shorter. He started with the customers who would be quick (30 seconds tops) while those who needed more help stood on the side (I was one of those people). He got to me in a very timely manner. I was so impressed!! Great customer service!! read more

Very accommodating staff. I was shipping off a concert ticket I sold through Stubhub. I didn't have to pay for shipping because I had a prepaid label but I was about to buy an envelope to ship my tickets in because I didn't have one. Right before purchasing the envelope, the male staff member noticed my Stubhub printout and informed me of the better and free envelope that came with my prepaid label which I would have never known! He also thoroughly answered all the questions I had about my shipment. He provided me with a receipt of my shipment and explained all that to me too. Great service! I was in and out within less than five minutes. I had a shipment that needed to be sent out to Palo Alto and the person who bought my tickets received the package in less than 24 hours even though my prepaid package label only qualified for 2-day air shipping. Awesomeness! read more

I used to dread dealing with returns, but ever since I started coming here, returns have been an absolute BREEZE! The customer service here is just unparalleled; I cannot even put it in words! AMBER and COREY seem to always be working when I come in, and they are both exceptional human beings!!! I always tell them that I can't believe how easy they make everything and how kind and helpful they always are!!! They truly care about each customer and always have a smile on their face -- it is just unbelievable to me! My parents live in another state, and I was on the phone with my mom as she was going to her UPS, and I just started rambling on about how amazing the Davis UPS is and all the things they do, and she replied, "Yeah, my UPS isn't that great..." :P I don't know why I am continually in shock at how wonderful my experiences here always are. Amber and Corey just really do go the extra mile (or ten!) every time, and people like that definitely deserve to be recognized. If only everyone in the service industry could learn from them! read more

I usually see the same workers and they are always very nice and polite. They always greet me and do what I ask of them very quickly unlike the lady that works at USPS in Davis. I would recommend all of those in Davis to come here for their mail and package needs. The UPS store has its own little parking lot and is next to a convenience store and a realtor. read more

The staff at this store arr courteous, efficient and knowledgeable. They serve with a smile and offer good advice. In 20 years I have never had a shipment fail to reach the recipient. read more

I was on grandpa duty and needed to get the notary done I pulled up to the store and realize my grand child was sleeping I called the store to check if they did notaries and informed her it would be a few because the grandbaby is sleeping and she kindly volunteered to come out to the truck to go out of her way to help let the grandbaby sleep we need more people like her read more

I love using this place to drop off packages. The people here are fast and efficient and get me in and out. I come prepared by sealing my package up with all the tape and shipping info. Love how it's not a big hassle compared to the actual USPS stores. read more

I was in this store yesterday, it was almost closing, and all of a sudden became very busy, an employee was behind the desk and helping a customer, and while doing so answered the phone that was ringing. He was very professional and nice and it seemed the caller was not very nice at all, I commend him for keeping his cool, being nice and professional, all while continuing to multi-task and help store customers as well. I appreciate this business and it's employees, especially during these tumultuous times. read more

UPS is doing a great service. Having a notary and a computer makes a difference! The Woodland store has all of the services, fantastic staff, and great parking. The Davis store has all of the great services, is cramped, and has very little parking. read more

As far as the standards UPS locations go, I believe this one had great service. A worker was busy helping someone out, while the person they were helping was deliberating on a decision the worker saw I was waiting to drop off a package so he extended his arm into my direction, accepted the package and got it ready for delivery before the other customer had mad up her mind. Now that's what I call efficient! read more

I went to get passports photos. I asked how much it would cost to get extra copies. There was a nice employee but his boss was being a real jerk to him, telling him he was "worried about him" and that he shouldn't have to ask him questions. Then he was being rude to me. Left and went to FedEx. It was cheaper there and the guy was super funny. read more

whoever Cory is he was kind of a tool on the phone and didn't let me finish my questions before trying to answer them and be rude lol I hope Cory has so a phenomenal day being awful read more

The service is great except I wasn't given shipping options on when I wanted my package delivered. The gal marked and shipped it overnight and it was very expensive, and I didn't realize she had marked my package that way until the next day. Have your associates make sure they give you options and ask when you want your package to arrive at destination. read more

I been here twice and the experiences here were great! I ran into the same woman and she works FAST and I felt like like my return packages were secure. I came into the store and she helped me tape the box as well as blur out the old packing information. The workers know what they're doing! read more

If I could rate this place a zero I would. I paid for an item to be notarized and it was not done correctly. I live out of state and spoke with the store as well emailed them the item the store notarized incorrectly. I requested my money to be refunded and was told they would once the owner comes in. Apparently the owner is never there so they are unable to refund me. Do NOT expect this establishment to follow through on their commitment. read more

I have been doing business with this UPS Store in Davis for over 13 years and have never had one problem with the staff the works in this store. Corey the manager and is the person who runs this store like a business should be run. RC read more

Got a document notarized for $10. Fast and easy. Had to fill out and sign document. Also do not forget to bring photo ID. This is a 3-star since I cannot speak in regards to any of the other services that are provided. read more

This is my go-to UPS store even if I have others that are a little closer to me. The staff is always friendly, super-helpful, fast and efficient, and always willing to help with whatever it takes to get my packages sent for the best price. read more

Compared to the much maligned other Davis UPS Store, I wasn't sure what to expect when I visited the downtown location on B St. I had a prepaid package, so not much interaction with the counter person but everything appeared as it should at a UPS store. The employee was friendly enough and took my package while helping the guy in front of me so I didn't have to wait. A small assortment of mailing goods are offered and they're open on Sunday. read more

The trainee (his name is taylor i think) is very helpful. Good dude. That's all I have to say, but Yelp is saying that I have to write more, so that this is posted as a review. read more

I've been meaning to write a quick review about this place. Excellent service! Every time I've been there I've always received service with a smile. Even during the hectic holiday season they've always provided quick and friendly service. Thumbs up! read more

Dropped off a pre-paid UPS package here yesterday. I ran out of packing tape so only half of the box was taped. The man behind the counter was nice enough to tape up the rest of the box for me. He informed me that they're open on Sundays and offer a wide variety of shipping services. Super helpful! read more

Corey is super nice and helpful....but if you see the owner, Raj, working DO NOT go! He's very rude and unprofessional. He will talk down to you and he's always grumpy. read more

Great service every time I go there. Really helpful staff that always make sure I know everything about the package I'm sending.

Professional and helpful. Avoid local USPS if you can; they're the nightmare. I always came here to ship when I was in Davis.

Every time I go in here it seems that DHL tries to stop me from shipping. Well, each time the guys at the UPS store (because they offer DHL service too) always solve my problem and get my package out. Sometimes it is fast, sometimes it is slow but, they are super friendly and clearly doing everything they can to make sure my package is shipped accurately. If I used UPS for anything I would definitely choose them over some of my Sacramento options; I think their customer service really makes it worth it. read more

Dropped off my old Comcast stuff without a fuss. I have heard of stories by other people who have said that dropping off Comcast TV supplies was a nightmare, not here. They took care of it easy peasy. read more

Uh, rude much? Didn't even ask much or provide other options. Literally just told my roommate and I to have a good day and step out. Wtf. Have some patience. read more

I pretty much only use Yelp to review food, so if I'm reviewing a non-food place it's for a good reason. Corey has just been completely fantastic both times I was here. The first time I had to mail a package overseas, and Corey told me I could get a much better deal if I just went to the post office and shipped it there, so I went to ship it there instead. I came back here again today because I needed to mail something fast. Overnight shipping was about 30, and Corey told me honestly I could just ship my letter in one day even with regular postage. I don't ever have much of an impression of people that work in customer service type jobs, but Corey is fantastic. Very friendly and honest. Highly recommended. read more