By far the best UPS store around. I do all my business and personal shipping here. They are…read morefast, accurate and super friendly. They go the extra mile to help people especially the elderly..I have personally seen there interaction with some of the older folds. The staff and manager are great and I won't go anywhere else. Plus they like my lab Hank.

Employees are quick and courteous. I am not a tech person and they are always willing to…read moreaccommodate my printing requests. This is the only UPS store I use due to the above reasons

Purchased a couple of the French striped shirts in late April for a trip in June…read more The navy and white one had an itchy plastic tag, I removed it. Took shirt on trip. Wore it about 4 times. Washed it and line dried it. The sleeve began to fray. These are not inexpensive shirts, about $100 ea. my other shirt, tan and white was fine. Took back the navy and white. Guy told me it was normal wear and tear and that I could fix it myself. Lesson learned. Only shop where they stand behind their products. His response was " I didn't make the shirt " Hardly the point .

This is a cute contract post office & gift shop. I can't imagine saying, "a cute post office." But,…read morehere we are. The shop is crisp and beautiful; filled with high-end Marin souvenirs I was walking past when I spotted the Mariage Frères tea. I was excited to try a new variety and asked the owner for a recommendation. He gave me some options and let me take them outside to smell them. They were all lovely and I went home with a new canister. If you're in search of Marin swag, this is a good place to look.

This is a very busy UPS store. I needed to be fingerprinted, which is a time consuming job. Despite…read morecustomers waiting, the young man was courteous and polite.

Customer service was not great. I arrived at 9:28am to get my LiveScan and was told "he gets here…read moreat 10:30". No greeting nor I'm sorry for the inconvenience.

Canada's passport photo requirements differ from the United States' requirements. Finding a…read moreknowledgeable photography center was surprisingly difficult. We traveled to Mill Valley to the UPS store in the Blithdale shopping center. That particular UPS store uses a new stand alone computer which allows the store to select a particular country among many countries and tailors your photo to that country's specific requirements. The store's photographer, who was terrific, uses a hand held 50 mm camera and quickly snaps a photo of you against the appropriate white background. The photo is accepted and printed if it exactly meets the country's requirements. You then can bundle your required passport application with your new passport photo and ship it via UPS to your chosen country. If your chosen country happens to be Canada, we were warned to follow Canada's requirements exactly.

Happy Returns experience - do not take your Happy Returns to this store. The person that took my…read morereturn was rude. I stayed quiet. I asked for a receipt of the drop off, which annoyed him, but he gave me one nonetheless. Today, I arrived home to find the return sitting on my front porch. I called the store and they explained a mistake had been made and the item was put in the UPS bin and sent back to me. They told me I needed to get a new return code from Happy Returns and bring it back. They were unapologetic and rude (again). I used to go to this store for other needs, but this experience has put me off from ever returning. Edited following owner's comment: Thanks for responding. I stand by my account. The honest mistake cost me 30 minutes of phone calls today between Happy Returns and Athleta. It will also cost me another 20 minutes of my time tomorrow when I take the return back to another store for processing.

The owner of this store should lose his franchise…read more I had the absolute rudest encounter in his store, and certainly will not visit his location again. Unfortunately for UPS, I will direct all my shipping needs to other carriers. That's how bad this man's behavior was. Sad.

To anyone shipping using the UPS Store in the Cove shopping center…read more I don't appreciate being taken advantage of during the holiday shipping rush. I was just at the UPS Store in the Cove and asked to ship a box using the UPS Flat Rate Service for a box under 1,728 cu in. The UPS Simple Flat Rate for that size of a box would have been $22.30. The store manager emphatically stated that UPS does not offer a flat rate service similar to FedEx and USPS.  I was in a hurry, so I did not have time to look it up. I ended up paying $48.xx + $10 insurance. This isn't a big deal, but clearly I was given the wrong information. This is a UPS store and the staff should be familiar with UPS offerings. The store should notify customers that UPS offers a Flat Rate service, allowing them to print the label online and drop off the box at your store. Here is the link that explains the UPS Flat Rate Service: https://www.ups.com/us/en/support/shipping-support/shipping-costs-rates/flat-rate-shipping

There service at Travellers Mailbag is excellent! We have used this business for at least eight…read moreyears and have not had one complaint. Lisa, the owner is always there. She is professional, cheerful and will go out of her way to be helpful. Mail is promptly in our box, we can call and ask if something has been delivered yet, saving a trip if it is not there yet. When traveling we know our mail will be safe and there when we return. We do not need to worry about packages disappearing from our doorstep, they will be safely at Travellers Mailbag. I highly recommend this business. It is a great, reasonably priced service that we continue to appreciate.

This is an amazing service! John and Lisa are both warm and courteous while handling an armload of…read morerequests and mail services. Very professional and organized . They have been a tremendous help to me as I have moved to Central America. I get very little actual mail, but when something important comes through John or Lisa always contact me promptly to make arrangements to scan or forward mail to me. I can't say enough good things about this business!!

I used Pak Mail to ship a valuable piece of art that needed to go out the same day. Pak Mail was…read morerecommended to me by another art shipper in our area that couldn't meet my deadline. The good folks at the Pak Mail location in San Rafael were very professional and quick to respond. The did all of the work and the art arrived in Boston the next day in perfect condition. I honestly couldn't be happier with my first Pak Mail experience. I would gladly use them again to ship fine art or any other shipping needs. Their prices were very reasonable for what I was asking to happen. The store was nice also, very clean and orderly. Great overall experience. I highly recommend their services!

Excellent communication and prompt responses from Ms. Nichelle. Impeccable service! Pickup service…read morefor my Picasso precious ceramics at the CLARS Auction Gallery, professional packaging and FedEx shipping to Italy at a very competitive price! An excellent experience. I will definitely use PAK MAIL San Rafael (US148) in the future and recommend them to anyone looking for a serious and reliable shipper. Nicola - Italy

Staff friendly and very helpful. I've gotten awesome customer service for the past 12 years…read more TERRIBLE PARKING AND UNACCOMIDATING!!

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

This store was open during the severe storm this past week that closed down the FedEx center just…read moreup the street on Bridgeway which closed. The owner was able to fashion a mailing label even without FedEx supplies and the documents got through very quickly. Glad to support a local business and will keep doing so over the box stores.

The most wonderful post office experience! Hank and Tom are lovely people, who are genuinely…read morededicated to the Sausalito community and provide excellent postal service. Conveniently located is a huge plus! I actually look forward to going to check my PO Box, I would recommend to everyone. Thanks you guys!

Been working with Chrisad since October of last year and they have really helped our business grow…read more Nick and Josh are my contact points, and they have done an excellent job steering our business into increased patient and production numbers. Highly recommend Chrisad.

"An absolute waste of time for us. We have been trying them since 2021, but it only made us lose…read moregood opportunities, frustrated our team, and resulted in very few patients using or even receiving their flyers. They keep sending their trainers to the office, but there have been no results. The design of our flyers was terrible, and they never listened to us, claiming they had their own research. They do make good money, but every penny we spent was a waste. Not a single person ever called or came in because of the flyers, and we wasted thousands of dollars. If necessary, we will take this to court."