I like coming on down here if I need to mail any large packages. So if something needs to be mailed to another city or out of state, come here and save money. This can be a potential alternative to the post office. read more

The worst. Not 2FA friendly. Store refused to ship a small part of a pistol back to the manufacturer claiming it was store policy to not ship guns. Ridiculous. This wasn't a gun. I won't return and I encourage others who believe in 2FA to avoid at all costs. read more

The young Hispanic female employee kept drinking her Coke while talking to me. Then when she put it down on the desk the drink spilled out towards me and I thought it spilled on my documents. This is absurd! If you are so thirsty that you need to drink Coke while helping somebody you should go have a seat and take a break! I told her she was very rude for that and she just looked at me. This women needs some customer service training QUICK! 19 August 2025 @4:45 pm read more

I had a prepaid box return, walked in and waited less than a minute to be helped. Easy in and out service, but I can't speak to purchasing anything in store. Parking is conveniently located out front and on the side. Clean store with additional mailing supplies you can purchase right when you walk in. read more

I have mixed ratings, as the service representative (Mindy) was very professional, friendly and greeted me with a smile. Willing to help me find the best way to get a guaranteed next day delivery. During this process the male service representative who was helping someone else, rudely interrupted our conversation as hisneed were more important than my needs. Nor did he apologize for the interruption, he continued to loudly scolded Mindy for something that happen earlier. Previous visit to location, the staff was rude, unmotivated and not will to help. being greeted by Mindy was a pleasant surprise. Thank you Mindy, and to the other service representative remember those that walk thru the door are you customers and with out us you may not have a job. I am so looking forward to the new "Shipping Store" to open so I no longer have to use this UPS Store. read more

These are the most unmotivated people I've ever seen in my life. There were 3 guys there. The first one was so rude I had to go to the other, which was not much better. He didn't say anything the entire time. I had to ask if he was taking returns, just like I did with the first one. They are so rude, they look like you are bothering them. The second one didn't even say thank you or anything. He was silent he looked inconvenienced the whole time. I would go to the third one but he was with a customer and I was in a hurry. read more

Not open during the time the sign says they should be open. I came on a Sunday at 12:30pm during normal operating hours. I understand that businesses are short handed and being a Sunday at that. If you can't be open then a sign should be on the door indicating so. Don't say you're open if you can't be. read more

I've never had a rude encounter with anyone in the store until today. There was an extremely rude older gentleman behind the desk who refused to pack an item even though the company I was sending the item to was paying for the packing with their corporate account. I tried to point this out to him and even tried to present him with a printout of the steps he needed to take for billing. He told me he didn't care what the printout said and I wasn't dropping it off unless packing was paid for in advance. I don't have a problem with the policy of individual locations, but surely you can communicate your policy without being rude and dismissive! read more

This location is convenient but the staff are not always friendly. They always lock the doors 10 minutes before they actually close and then just act as if you aren't there. read more

This location changed their hours for Spring Break?!?! Hello...this is nowhere near the campus and many businesses still operate "normal" hours for all the adults that have work to do and do not have spring break from real life. What a horrible inconvenience this was when I was in a hurry to drop something off at 8:30. I checked the website the night before and it says they open at 8:00. To my shock they had a note on the door that they were opening late due to Spring Break. How infuriating!! read more

I drop off my UPS shipping at this location. Always quick service with a smile!

I had to get some very important documents copied here with special paper I brought with me; knowing my task would be inconvenient (I had quite a few pages) I was surprised at how quickly and efficiently they helped me! All my papers came out perfectly and they were so friendly! I recommend this store 100%! read more

Great customer service every time we go! Professional, informative, & friendly! Totally recommend this location!

I have used this store many times to send out packages. The employees are courteous, and quick to take care of your needs. The reason I like this store a lot is not just the location, but the fact that they will take a USPS package and mail it for you too! read more

I use this store quite frequently & have always been happy. The first few times I came in with a Zappos return the guy behind the desk motioned to me that I could just drop off the box & go. (Zappos provides prepaid return shipping labels) No need to wait in line. Great, right? Well, yesterday there was one employee helping customers, one employee fiddling at the side counter, & one employee working on a vacuum cleaner. I walked to the side counter & nicely asked "can I set this here?" The employee at the side counter scolded me like a child!! He very loudly said "Can you not wait in line, there is a line!" As he angrily pointed at the other register. I said "it's a prepaid label". A young female employee was walking out from the back & heard his rant & very nicely asked if that was all I was dropping off. I said yes, thank you so much & left. I will never use this store again. I do not know what was wrong with the rude guy. His behavior was UNACCEPTABLE! read more