Ive had storages there for about 10 years,recently one of my storages was broken into,I lost about…read more20k in item,when trying to get video footage,I was told that there was a lot of cameras not working, it's been several months and their still not working. THE cameras and security gates is what gave me a peace of mind. Now I feel everything is open for the theifs. Note:I've been advised that that the cameras have been repaired,however it doesn't change that I took a huge loss,I am glad that the cameras are working.

Best storage ever! Conveniently located, safe, clean, and professional! Highly recommend!!!read more

This is a small place. The inventory turns over slowly. Ms…read more Click is nice. She is helpful. This is the only office supply and office services store between Conroe and Huntsville. Nearly all the services that are rendered are rendered by Ms. Click herself.

What a rip off business, $2.17 for two copies. When I said boy have copies gone up, I got the lame…read moreexcuse about having to enlarge Driver's license and Social Security card, it's the law. Surely an .8 cent copy at UPS store wouldn't be so inflated. Business here must be hurting big time.

This store is always busy, but the employees are always so friendly and helpful. Especially Randy…read moreLaird. He has the costumer service going on and as many times as I have been in the store his demeanor stays the same! All the employees are friendly and seem to be confident in their job responsibilities. Therefore this makes me, as a customer, confident I shipped my package the best way. Keep up the good work!

One of the busiest locations and they always do a great job. They know what they are doing and go…read moreabove and beyond to help. First c lass store.

So far a nice peaceful good place to return items. Cheaper to print labels than the other stores so…read morethat's a plus.

I had UPS pack an oil painting and ship to Dallas. The Dallas recipient notified me stating she…read morereceived a gun case and not an oil painting. She provided the packing list included with the gun case. I refunded her money. I reached out to the sender of the gun case to let him know. He said he ships a lot at this UPS location and this happens from time-to-time. I called the local UPS number and was instructed I could leave my number for a call back. The call back was from someone I could not understand. He gave me a reference number and said someone else would call me back. Someone else called and told me to call the local store directly! I replied saying that is exactly what I did. They said they would investigate. In the meantime UPS picked up the gun case delivered to my Dallas recipient. The manager of the local UPS told me he would look into what had happened. He said I did not need to come into the store and that he would keep me informed. I heard nothing from him for two days. I went into the UPS store on Saturday and asked them to have him call me. Today, (Monday afternoon), I went to the store to talk to him, Ralph, as I had not received a call back. He said he was going to call me once the painting was returned. I asked him, "retuned from where?". He went to his desk and made a phone call. He returned stating he would call me when "they" called to let him know where the painting ended up. This is THE most inefficient system I have ever experienced. I am out $300 plus the painting. There is a complete lack of urgency in any of this. Totally unacceptable.

I had a very disappointing experience at this UPS store on Frazier Street. The customer service was…read moreextremely unprofessional. Two employees were loud, dismissive, and had very poor attitudes. One employee, Lauren, openly stated that she did not care about customer service. When I calmly asked if she was okay, she raised her voice and told me to "get out of the store," all in front of other customers. This behavior was completely unacceptable and embarrassing. No customer should be treated this way. I chose to take my business to FedEx instead, where I received excellent service--and my shipping cost was $20 less than what UPS quoted. The franchise owner should be aware of how customers are being treated and embarrassed of his employees.

I don't dread returning anything. They take care of everything except shoes. You need to put the…read moreshoebox in a box before they can mail it.

To anyone in the Magnolia/Woodlands area! This is the place to come! It's a small simple place but…read morethe man who works there makes it so worth it! He is always there, I've never seen anyone else but him on the job. He is the kindest man and is soo helpful! Other places will charge you extra for boxes and other stuff when he will simple offer them to you for free. I've been to all the places in Magnolia for mail and I either have a negative experience or nothing rememberable. But here he goes above and beyond, he even showed me how to order free boxes and labels from usps.com. Plus they sell Girl Scout cookies during that season. I literally never review places but had to go out of my way to do this one because he is so awesome!

From the owner: Take A Ship! Get Ship Done!read more

Easy peezy Went in no one was there but the nice lady that…read moregreeted me I said yes ma'am I'm dropping off a package She took the package scanned it and gave me my receipt and said have a blessed day with a smile Told her the same and went on my merry way In and out like I like it wasting no time

Great place for all shipping needs. Everyone is so friendly every time I go. This is def my go to…read moreplace in the Katy area, in-and-out

Great experience. Very welcoming and helpful. The owner was accommodating and did a great job…read more Will definitely use this business again.

This is the only place I will go to now to ship out items. They are so accommodating each time…read more This past time we needed to ship out frozen items. They helped me re-wrap the items so they would get there quickly and stay cold. Everything about my experiences here have been great. Shop local, you won't regret it.