I had birthday invitations printed here and I couldn't have been happier with the product and the…read morecustomer service! Come see these guys for all your printing and shipping needs!

Great people !!! Nice and your mail is always in safe hands ! It's so convenient and they always…read moreopen later!

I've been familiar with this area for 40 years, and I'm surprised that I've never been to this…read morelocally owned business. (There is an affordable hair salon in this strip center, btw.) I called around needing a document notarized, and most places no longer offered that service or I needed to coordinate a time around their schedule. Thankfully, The Wrap & Mail Room offers notary at any time (no appointment necessary) and for $6 cash or card. I dropped in and also picked up a cute mother's day card, as they have a cute selection of cards made by a local artist (err, Austin... but it's Texas). They also have gift wrapping services, along with it being a mail room.

Very happy with my PO box. Súper friendly and safe destinación for my mail and pack. Very friendly…read moreand very attentive g

very friendly store for your shipping center, they can scan your ups qr code now. one stop for…read morenotary, fax, copy, printing and mailbox service.

Easy breezy Amazon pick up spot if you ever need it. I only pick up when they're offering a…read morediscount code or some incentive vs having home delivery which I'm already paying for with prime. The younger boy that works here has been overall friendly and there hasn't been a crowd so I've been serviced right away. They offer overpriced little trinkets, keychains and such. Really cute but ion need none of that ish. Also obviously packing and shipping supplies as well. I'll probably never need any of those services or mailbox needs but they offer them, as well as notary service.

All my shipping g needs are handled here... From shipping to printing, passports, etc…read more.. Great customer service and reliable.

Very efficient and the one worker is so nice! I come here so often definitely good serviceread more

Staff is incredibly helpful, offering alternatives that make outbound deliveries more efficient and…read moreeconomical. They work hard to get to know you by name and never forget a face. They are also quick to help you load inbound packages to your car, when needed, and without being asked. Accurate, efficient, and the very best of services for your money.

Higher qualification. Great price. Friendly service great people to work for highly recommended…read more One good service company are hard to come by this one.

9.16.24 Carina is the best!…read more The service she provides is unbeatable. If you need to mail something - stop in here.

Re: Lacks Honesty, Integrity, and Professionalism…read more I called contacted Pak & Ship located Cypress TX and spoke to Carina to find out when a package was actually dropped off. As I was explaining the details, the girl cuts me off and asks for the tracking number. (Lacks Professionalism) She said that the tracking number wasn't showing in her system. I inquired about other Pak & Ship locations within her vicinity. She said that there was one down the street. She gave me the number. The number was to FedEx and not to another PAK & Ship store. It is a very good thing that I do not live in Texas. A report would have been sent to the State Attorney General. From reviewing other complaints, it appears that this location lacks efficiently.

This place use to have good to great customer service until they've replaced them with teenagers…read morethat wear sweatshirts and always just chitchatting. Absolutely these associates had personality and no customer service skills, and rude to their customers just by their remarks---no please no thank you. Doesn't UPS have uniform shirts just like FedEx? I understand that it's hard to find qualified associates nowadays, but the owners should at least get a minimum customer service skills with interpersonal communication at its minimal capacity.

Employees sitting on floor when I walked in, didn't stand up to greet me or asked if I needed help…read more When I asked question the employee got up off floor and felt like I was bothering them and didn't seem happy to help. Better to do business during the week, you get more help from customer service than you do on a Sunday. Teach your employees customer etiquette!

This is by far the best place to drop off packages or anything you need done for shopping things…read moreoff. Zayne is the best and is so helpful. Very nice and knows exactly what he's doing when it comes to great customer service! They are starting to do passports and are shipping out to FedEx, UPS and DSL. I come here every time and I'm never disappointed!

I accidentally came to this business trying to find the other Fedex to get some paperwork notarize…read moreand ship out. I called the location to make sure they were still open, because according to google it was 5 minutes before close and well yes they were about to close. But the owner told me he will wait for me. This was a nice gesture of him waiting for me, I then went and got my paperwork notarize and he was able to put my paperwork in an envelope to ship out for the following day overnight. Prices were affordable and his service was phenomenal. He definitely had a lot of patience with me. I recommend this business.

If you okay with "should be okay" and " I'm not sure" then this is you place. The staff could not…read moremanage with any confidence shipping international documents

Mail and More , is so much more convenient than going to the Post Office , and having to stand in…read moreline . Their service is always good . And being a senior if I can't stand while being served , there is a place to sit down . Thank you , Mail and More

Very helpful. They answered all my questions and assisted with boxing my item even though they are…read morenot required to.

Joseph was kind! He had suggestions that helped me securely pack up my laptop. I didn't feel rushed…read moreor pressured to buy anything. The store is neat and parking is A1