I had no clue that you could get 10% off if you mention Yelp! I wished I had because I spent a…read moresmall fortune on shipping my visa application (and all the supporting documentation) and could have used all the discounts possible! Anyway, as mentioned, I needed to ship very important documents and UPS was one of two options I was given. Now, the instructions I was provided with specifically state that Express service must be used and that I must supply prepaid return shipping and packaging as well. I figured since these instructions were issued by the British Government that this would not be a problem. The store is quite bare and as far as shipping supplies, they had some, but it isn't a massive variety. I grabbed two large, padded envelopes and made my way to the counter. At the counter, a very friendly staff member greeted me and I explained the situation. He typed in the information in to give me a quote, but after typing in the information the option to create a return shipping label became greyed out. I showed him the instructions I had received and also mentioned that I created and account and I could create a return online for international shipping, but I couldn't figure out how to combine that with creating an outward shipment. This is usually why I hesitate to go to the stores, I always feel like they don't know as much about international shipping options... HOWEVER, I do feel like this guy should be given five stars for going the extra mile to get answers for me. He called the help number and was bounced around a number of times, but kept on until someone could provide an answer. Not to mention it was prime time for people to drop of their shipments and he was able to assist all of them at the same time. And just in case you were wondering, you can hear the chatter from the hair salon next door. Eventually he did get an answer (kind of ridiculous how long he was made to wait after being transferred around) and the answer was that they could not create a return for an international shipment in store. He did offer the UPS Express Envelopes so I didn't have to purchase and use the massive padded envelopes. Unfortunately, I did have to correct the addresses on the labels twice, so part of me is still a little worried that something might be incorrect with the shipment. I guess I'm a little confused as to why you can do this online, but you can't do it in store. So while I appreciate the extra effort of the staff member, I can't say that this store meets all of my shipping needs. I think I might opt for the other company if I have to do this particular shipment again.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

Was assisted by a long haired hillbilly wearing a confederate flag ring bigger than any I've ever…read moreseen and im from Texas. Won't be back

I ordered a personalized banner from Staples.com for my Uncle's birthday…read more I placed the order on a Wed. afternoon and they called me the next day at 5pm to say it was ready for pickup. This is the standard turnaround time and I did not pay extra for this. I got a 3'x6' banner and it was printed on a thick plastic type of paper. I input a custom design that I wanted and it turned out Really Nice! I picked up the order from the Cedar Rapids store because I live out of state and I didn't want it to get wrinkled in my suitcase.

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

This Allegra is awesome! Cortney was phenomenal and helped me out in a real jam. I recommend this…read moreplace and Cortney whole heartedly. Thank you!

From the owner: Today's business environment requires a strategic approach to Marketing, Print and Mail. That…read morestrategy starts with understanding the challenges facing the Cedar Rapids area and devising a unique approach to creating solutions with measurable results. When you work with Allegra Marketing - Print - Mail of Cedar Rapids, you get a locally owned business partner that has been in the Cedar Rapids market since 1981. Allegra is a company that truly understands small and medium-sized businesses. Partner with us to execute your business communications like the big guys, on terms that work for you. Let us build solutions that bring you the results you need in marketing, printing and mailing services. Ready to get started? Contact us for a free consultation and let's see what we can do together.

I am a new business owner, and without this location I would not be in business. They go above and…read morebeyond in everything they do. They are beyond educated, they are happy and proud to do what they do. I get prints for my art business there and every single time they turn our flawless and if they aren't flawless they make sure we get them flawless. Katie is the true expert and she's usually who helps us each time but they are all great. I am so thankful for this location and I would recommend going there for any and all of your business and personal needs.

Just delivered live firearm ammunition to the wrong address, (hopefully not into the hands of a…read morechild.) Of course the only recourse offered was through an automated "help" chat, so if whoever those rounds were delivered to don't drop them off here or with FedEx I'm S.O.L. for the upcoming hunting season.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I used Pak Mail to ship items from Iowa to Florida. Chris…read morewas wonderful to work with. She wrapped everything very carefully. I had many very fragile decorative items. Everything arrived on the day she claimed it would and nothing broke. I would definitely recommend them and I will use them again for shipping!!! Thank you Chris!!!

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

I am done with them.. Our damn lazy delivery driver keep stashing my packages by my garage door…read moreoutside rather than walk 20 freaking feet and placing it under our covered entry. Twice our packages have gotten wet and the last one cover with snow when we found it three days later. Now after I spent a 1/2 hours trying to find a human to talk to, they didn't even tell me if they had a resolution, they just ignore me and close out the ticket. Their old CEO (Smith) would be furious. I think if will report this to their investor relations since their leadership didn't care.

This place is comical. I went to pick something up, and no one was in the store. There was a sign…read morein the window that said, "will return at 1:30." Are you kidding me? This isn't Jim's packing store. This is Fedex. Incredibly disappointed, and won't recommend Fedex to anyone in the future.