This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

Unfortunately, I had a very bad experience with the owner/manager of this UPS location. She would…read morenot answer my questions, was condescending, and looking to pick an argument. Very strange experience. Would not offer a breakdown of the costs for shipping a package and then said I had to prove the value of what I was sending (to her) in order to buy extra insurance. Needless to say, I bought my own packing supplies and shipped it from the Marion Post Office which was much more efficient and more cost effective. Avoid this place or you will leave feeling quite sour.

Things I love about our small town post office. P.O. Boxes are right Infront so you are in and out…read moreanytime. The lady who runs the office is super super nice. The stamp line is ten times shorter than cr and so is mailing out! Thank god we have one

Never a line in this Fairfax post office located in the historic part of town…read more Very professional staff, and very efficient as well.

I used Pak Mail to ship items from Iowa to Florida. Chris…read morewas wonderful to work with. She wrapped everything very carefully. I had many very fragile decorative items. Everything arrived on the day she claimed it would and nothing broke. I would definitely recommend them and I will use them again for shipping!!! Thank you Chris!!!

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Not a bad company as long as you're putting your money IN. Once you attempt to REMOVE your money,…read morethey're abysmal!! I'd strongly recommend you look elsewhere. Like say, your mattress...

If you have a choice DO NOT USE TRANSAMERICA LIFE INSURANCE. This company does not use any modern…read moretechnology to allow customers to set up and manage their accounts. Everything they do is on paper and I am not talking about fillable PDF forms, I am talking old school read and write fill it out and send it via the post office. I honestly think they have stock in an Amazon rainforest the way they overwhelm you will nonsensical paperwork. The customer service is the worst, every person I spoke to gave me a different answer to cancel my policy. I sent these fools form after form after form, called every week for almost 3 months, and received ZERO statisfaction to cancel this insurance policy. The last time I spoke to the unhelpful customer service dolts they basically dared me to try and cancel the policy. OK.... game on dumba$$... I called my bank and put a stop to the auto withdrawl every month. Well worth the $30 fee.

FEDEX is a very shady business ran by a very shady headquarter. They made an error with the…read moreshipment because of an internal update to their shitty service, which caused very expensive shipment getting lost and they lied about the delivery by faking a delivery date and time on the same day the same time on all of my shipments I sent that day. They caused the customers to get their money back for not truly receiving their items. I contacted FEDEX CS and got nowhere. I contacted the BBB and got no solution from them. It cost me over $700 and FEDEX never owned up to their mistake. BEWARE and do not ship expensive stuff with FEDEX because they never admit fault even if you buy insurance. You will always be in fault. Lesson learned and you've been advised. Cedar Rapids, IA office.

Pretty poor visit to Kinko's FedEx which on the outside says FedEx Office, I just had a FedEx…read morepackage to drop off and I was in no hurry and had a question, there was only one person working there and she acted like she was swamped there where 5 customers in the store. She finished helping the older couple said sorry to a girl and then grabbed my package out of my hands, yeah Grabbed! I said the date is expiring today and didn't know if it was going to be ok, she replied it should be. That's real reassuring. I just walked out and left hopefully my package gets where it needs to go.