Went well and on time maybe more expensive than others nearby but they have a good locationread more

I have never felt more uncomfortable bringing something in for an alteration. From start to finish…read morethe tailor made me feel bad for bringing in my top because it was too difficult. She complained during my try on and when I picked up my outfit to the point where I could not even bring myself to say thank you. She said she would never do it again in her life because it was too difficult and she should have charged me $100 more than what she charged me to begin with. I paid $135 for the alteration. I would not recommend going here unless you have something that just needs a simple hem.

Hidden gem! A couple years ago I had a bridesmaid dress ordered that ended up being 4 sizes too big…read more(yikes). Took it to Merci's with little hope that it would ever look good on me. With such a disaster of a dress, they worked their magic and it looked as great as it could given the circumstances (I mean this dress needed some massive fixing)! Fast forward to now - took another bridesmaid dress in to get altered and they called 2 days later letting me know it was done! Impressive!!! And of course the alteration looked great. Scheduling with them is a breeze - you can call OR Facebook message them (the option I chose). Super easy. They are also being very safe with COVID - only allowing one customer in at a time (hence the appointment scheduling), hand sanitizer right when you enter as well as on the counter, and everyone is masked.

Did a great job with my alterations. They are busy but quality so worth the wait of a few weeks for…read moreorder completion! They did a nice job.

Lucy is the best! Everything she has done for us has been spot on. She even squeezed in a last…read moreminute hem fix for us and it was perfect.

Service was great and job was perfect. I wish there was…read moremore to say but that's all I got ..................

Rick & his family run a great service business. I've been using them for my drycleaning/laundry…read moreservice for almost 30 years --as well as comforters, dresses for my wife and daughters and my grandfathers WWII Naval uniform. Very friendly. Due to some fragile buttons on my dress shirts I now have them hand press some of my shirts (extra fee). Hope to they continue to find friendly, hardworking people to keep this convenient location going for another 30 years.

They are so fast and get it done so quick I recommend them and be their happy smiling faces!read more

I was sent to Seams Easy by a friend of a friend, who is also quite petite and apparently brings…read moreliterally all her pants here. This was my second time bringing Loiza something on short notice and she's delivered with room to spare. I don't think my alterations were terribly complicated, but she makes the entire process feel painless either way. Not only is she a talented seamstress, she is a master of time management because her little shop is always busy yet she's always willing to take a new project. Her rates feel fair and affordable, especially considering I put her in a time crunch. I'm so glad to have found Loiza so I can be a little more worry free when clothes shopping as a short gal :)

I found out about Seams Easy from a friend for wedding dress alterations. Loiza was an absolute…read morePEACH to work with and did an amazing job at making alterations to my dress. It fit absolutely perfect and I couldn't have been happier with how it turned out! Her price point is very reasonable, and I would recommend her to anyone!

I was in a pickle, not knowing where I could take my wedding dress on relatively short notice. I…read morecontacted Sally, and she came to meet me right away, assuaging my concerns and short timeline. When I had trouble arriving at her North Liberty shop, she literally ran out, barefooted, to help me navigate. She knows what she's doing. If communication is an issue, just make sure to contact her along the way. But if you're worried about the quality of her work, DO NOT.

I scheduled an appointment online for a bridal fitting. She texted me a few days beforehand to…read moreconfirm, and when I went to my appointment, she was incredibly kind. I felt really good leaving and was told my alterations would take 2-3 weeks. Four weeks went by and I hadn't heard anything, so I reached out. I didn't receive a response, so I followed up the next day. She responded quickly and we scheduled a time for me to come in the following Saturday at 10 AM. Unfortunately, the lack of communication already had me concerned, especially after I looked at some of the other reviews. Then Saturday morning came, and at 7 AM I received a text asking to reschedule due to a family emergency. Because of my wedding timeline and the concerns I had already seen in other reviews, I declined and told her I would still be there at 10. My sister and I arrived at 10 AM and could not get ahold of her through her business phone or text. After I mentioned involving North Liberty Police, she eventually responded and we agreed to meet at 2 PM. 2 PM came, and once again, I could not get ahold of her. I contacted North Liberty Police, and an officer came to the business. He told me that they had actually been there the night before and that there were four other women waiting for their belongings. He also told me that one of the women was getting married that day and had not received her dress. Unfortunately, I was told there was nothing police could do because it was a civil matter, and I was essentially left to wait around and hope she came to the business. A few hours later, my fiancé's brother and his girlfriend came with me. They went inside pretending to be interested in her services, and she let them into the building. I was then able to come inside, tell her who I was, and ask for my dress. She asked me twice to "please just let me finish it," but at that point I declined. I had spent the entire day crying and stressing over something that should have been incredibly simple: getting my wedding dress altered and getting it back. I got my dress back--and after having it for FIVE WEEKS, absolutely nothing had been done to it. She also smelled strongly of alcohol when I retrieved my dress. I am not interested in judging or shaming anyone struggling with addiction, and I genuinely hope she gets the help and support she needs. She was very kind to me during my initial appointment, and based on other reviews, it sounds like she is capable of doing beautiful work when she is able to operate reliably. Unfortunately, that was not my experience. My wedding is in three weeks, and I am now scrambling to find someone who can alter my dress on extremely short notice. I am incredibly fortunate that my fiancé's brother and his girlfriend were willing to help me get my dress back. Without them, I genuinely don't know when or how I would have gotten it. I understand that emergencies and personal struggles happen. What I cannot understand is continuing to accept customers and their wedding dresses when you are not currently able to reliably complete the work or communicate with them. It should not take an entire mission plan to get your own wedding dress back. I truly hope she gets the help she needs, but until she is able to consistently communicate with customers and complete the work she accepts, I would strongly encourage other brides to think twice before trusting her with their wedding dress.

Sonshine Cleaners in Iowa City does excellent work -- I've been consistently impressed with the…read morequality of their dry cleaning. But what really won me over was how they handled a problem. The night before a trip, I was packing and realized I didn't have some garments I'd dropped off. It was 9:30 at night and I was frustrated, so I texted their number not expecting much. I got a phone call back almost immediately, with an offer to bring the dry cleaning to me. Turned out one of my garments hadn't met their standards, so they'd sent it back for further cleaning -- which I appreciated. When I picked everything up after my trip, there was a $50 gift certificate waiting for me. Was I frustrated in the moment? Sure. But the response was fast, personal, and genuinely above and beyond. Great cleaning and great service.

(This is for the IC location) Do not recommend this place at all, would give 0 stars if I could…read more First of all, the prices are not listed ANYWHERE - not online or in the "store" - so I was pretty surprised to find out that the cost to dry clean 1 semi-formal (but really not that formal) dress was $37. Lesson learned, I guess, but I would have never assumed it would cost that much for a simple dress. I have never seen that kind of price at other dry cleaners I have used. Also, when I dropped it off, the sign said "anything dropped off today will be done by Wednesday." Well, Wednesday passed and I heard nothing. Once Friday rolled around and I still had not heard anything from them (besides the $37 charge to my credit card), I had to call to inquire, since I needed the dress for an event the next day. No answer. Someone (no idea who) from the store ends up texting me and tells me it "should be done" by the day that I need it by, and also, there is a stain on the dress that they could not remove. Okay, whatever. I just want the dang dress back. So at this point, I'm out $37 and the dress still has a stain on it (the whole reason I brought it in for dry cleaning). I get that maybe the stain just won't come out and that's fine/understandable, but now I am wondering what I paid $37 for. And to get it 3 days after they said it would done (8 days total). For one singular size extra small item. Learned my lesson and will definitely be using a different dry cleaner next time! Hopefully it actually ends up being done before I need it tomorrow - we'll see. Edit: picked it up this morning, hours before my event. The stains are very prominent on the front of the dress. Had I gotten it back on Wednesday, as I was promised, or even Thursday or Friday, I could have found another option before my event. Now it is the day of that the dress was ready to picked up, and it's too late to do anything about. Also, paid $37 for this, need I remind you. Wish I would have just used that money to buy a new dress. 0/10

When I asked my friends on Facebook who they would recommend to alter my bridesmaid dress,…read moreAlterations by Diane became the clear choice! I contacted Diane and asked if she could accommodate me for an October 4th wedding. She thoroughly checked her calendar and made 100% sure that she could fit me in. She took me on as her last client until the following month. When I went to Diane's home, she had a private area for me to get into my dress and she swiftly pinned me up and explained everything that she would be doing to the dress. She told me to call her on a specific date to check on the progress of my dress and said she would call if their were any issues. She actually ended up calling me as soon as the dress was done and I headed out that week to pick it up. The dress was perfect. The length was spot on and the straps never slipped off my shoulders or showed my undergarments. She did GREAT! Diane has been in the game for YEARS and was actually my family seamstress growing up. (I'm now 33) She KNOWS her stuff! If you are looking to get something altered, give her a call first!!

She did a great job hemming my long dress! She was quick and efficient! She was able to fit me in…read moreon short notice!