We dropped off a comforter that had a melted caramel candy imbedded in the middle it. We received…read morea text the next day that the comforter was ready to go and it was PERFECT. When we dropped it off the employee did not know if they could remove the melted candy from the fabric but stated they would give it their best effort. We will use Citywide again in the future. Thanks for a job well done.

I definitely would not recommend this dry cleaner. They wrecked my winter coat which they attempted…read moreto clean and then had to redo after a botched original try. They blamed the coat! Steer clear.

I've used them every week for over a year now (through Hyvee dropoff), and think they do a great…read morejob.

Staff was super friendly and the drive through location was convenient but I asked for extra heavy…read morestarch on jeans and was severely disappointed. The crease didn't even go above the knee or last for one day. Not worth the $80+ dollars paid.

poor customer services . I had unpleasant experience going there today . I was there earlier they…read morehad TV on news channel blasting though out the entire place to the point you couldn't even hear the conversation let a lone when I got there the 2 ladies weren't friendly not even Hi or courtesy thank you . I usually spend over $100 at that location but thats it not going back there again .

Do not take your wedding dress to this place, especially if it is silk. They ruined my dress, and…read morethe worst part is they thought they did a good job because it came clean. I would much rather have kept my dress the way it was! The bottom of the dress is now frayed and coming apart, there are holes in the front and side of the dress, and the fabric now feels like a bed sheet. Do not take something as important as a wedding dress to this inexperienced place they call a business.

Two men's sport coats ruined with a strong perfume smell. SO and I are sensitive to fragrances. Now…read morewe need to find another cleaner and pay a second time, hoping to get the smell removed. So much for being environmentally friendly.

Worst dry cleaners EVER! Would drive from Cedar Rapids to Iowa City rather than go here again!!…read moreThey STAPLED the paper covering on the clothing right through a sweater!!! Even when removed carefully, the staple left a pull on a sweater I have worn ONCE. They also massively stretched it out. Plus, with the Hy-Vee drop-off "service," you have to wait almost a full week to get your ruined clothing back. Doesn't even deserve a fraction of a star, but unfortunately I'm not able to rate them any lower here. STAY AWAY!!!

(This is for the IC location) Do not recommend this place at all, would give 0 stars if I could…read more First of all, the prices are not listed ANYWHERE - not online or in the "store" - so I was pretty surprised to find out that the cost to dry clean 1 semi-formal (but really not that formal) dress was $37. Lesson learned, I guess, but I would have never assumed it would cost that much for a simple dress. I have never seen that kind of price at other dry cleaners I have used. Also, when I dropped it off, the sign said "anything dropped off today will be done by Wednesday." Well, Wednesday passed and I heard nothing. Once Friday rolled around and I still had not heard anything from them (besides the $37 charge to my credit card), I had to call to inquire, since I needed the dress for an event the next day. No answer. Someone (no idea who) from the store ends up texting me and tells me it "should be done" by the day that I need it by, and also, there is a stain on the dress that they could not remove. Okay, whatever. I just want the dang dress back. So at this point, I'm out $37 and the dress still has a stain on it (the whole reason I brought it in for dry cleaning). I get that maybe the stain just won't come out and that's fine/understandable, but now I am wondering what I paid $37 for. And to get it 3 days after they said it would done (8 days total). For one singular size extra small item. Learned my lesson and will definitely be using a different dry cleaner next time! Hopefully it actually ends up being done before I need it tomorrow - we'll see. Edit: picked it up this morning, hours before my event. The stains are very prominent on the front of the dress. Had I gotten it back on Wednesday, as I was promised, or even Thursday or Friday, I could have found another option before my event. Now it is the day of that the dress was ready to picked up, and it's too late to do anything about. Also, paid $37 for this, need I remind you. Wish I would have just used that money to buy a new dress. 0/10

As a first time customer, I can say I will be a last time customer. Did not explain to me the…read moredigital service that could've been really cool, but when I went to pick up my garments, no one was attending, which I don't understand how they function for drop off, but I couldn't pick up my dry cleaning. no bueno. Later on I find out that I was supposed to have left a credit card on file. Again, all things that the first time customer might want to know about especially when they physically only 2 to 3 days per week and don't even post their hours or days of operations on their door, receipts or anything like that. One and one here. Yelp lead me wrong on this one. Prices were normal hence the 2 stars.

So I land in Cedar Rapids, drive to Waterloo, and now need a place to press the nearly 2 weeks of…read morebusiness attire I'd lugged with me. Having arrived late morning on a Friday, none of the places I called in and around Waterloo or Cedar Falls would turn this around for me in a reasonable time. And then I found this small, nondescript, non fancy family run shop on Yelp. Hallelujah. They pressed everything for me and had it ready for pick up the next morning. Great people working hard and running a great business deserves this 5 star shout out from this one happy Northeasterner.

I take all my shirts, pants, and suits here. Always great service and a fair price. It's a little…read moreout of my way, but by far the best dry cleaner in the area.

I was in the military for eight years and worked in an industry that required professional dress…read morefor the last 20. Have used dry cleaners all over the world, this is the best service I have ever seen.

From the owner: We are a family owned & operated local business.read more

This is a must need for me. I'm a very busy person and hate paying retail prices. The Family Tree…read morenever fails me when I need something for all seasons and styles. Oh and the staff is amazing, they always greet u with a smile. I'll be back!!!

I LOVE this store. Kelly always has a great selection of name brand clothes and accessories for…read morethe whole family. I can't believe how many items still have the original tags. It's a new shopping experience every time you go because you never know what new treasures she will have. Worth the trip to DeWitt.

Great service and clothes come back perfect! Sanitary has several locations in the Quad Cities…read morethat are convenient and they are very fast with their service!

What great improvement with the new dryers. The old dryer had to go. A pleasant surprise tonight…read moreusing the new dryers. Good job to the new owners

The all new dryers in the laundroamat makes it easy to dry all our laundry in a flash. We will be…read moreback.