Sonshine Cleaners in Iowa City does excellent work -- I've been consistently impressed with the…read morequality of their dry cleaning. But what really won me over was how they handled a problem. The night before a trip, I was packing and realized I didn't have some garments I'd dropped off. It was 9:30 at night and I was frustrated, so I texted their number not expecting much. I got a phone call back almost immediately, with an offer to bring the dry cleaning to me. Turned out one of my garments hadn't met their standards, so they'd sent it back for further cleaning -- which I appreciated. When I picked everything up after my trip, there was a $50 gift certificate waiting for me. Was I frustrated in the moment? Sure. But the response was fast, personal, and genuinely above and beyond. Great cleaning and great service.

(This is for the IC location) Do not recommend this place at all, would give 0 stars if I could…read more First of all, the prices are not listed ANYWHERE - not online or in the "store" - so I was pretty surprised to find out that the cost to dry clean 1 semi-formal (but really not that formal) dress was $37. Lesson learned, I guess, but I would have never assumed it would cost that much for a simple dress. I have never seen that kind of price at other dry cleaners I have used. Also, when I dropped it off, the sign said "anything dropped off today will be done by Wednesday." Well, Wednesday passed and I heard nothing. Once Friday rolled around and I still had not heard anything from them (besides the $37 charge to my credit card), I had to call to inquire, since I needed the dress for an event the next day. No answer. Someone (no idea who) from the store ends up texting me and tells me it "should be done" by the day that I need it by, and also, there is a stain on the dress that they could not remove. Okay, whatever. I just want the dang dress back. So at this point, I'm out $37 and the dress still has a stain on it (the whole reason I brought it in for dry cleaning). I get that maybe the stain just won't come out and that's fine/understandable, but now I am wondering what I paid $37 for. And to get it 3 days after they said it would done (8 days total). For one singular size extra small item. Learned my lesson and will definitely be using a different dry cleaner next time! Hopefully it actually ends up being done before I need it tomorrow - we'll see. Edit: picked it up this morning, hours before my event. The stains are very prominent on the front of the dress. Had I gotten it back on Wednesday, as I was promised, or even Thursday or Friday, I could have found another option before my event. Now it is the day of that the dress was ready to picked up, and it's too late to do anything about. Also, paid $37 for this, need I remind you. Wish I would have just used that money to buy a new dress. 0/10

If you work outside or sweat like me, don't go here. Twice I've picked up my garments and a couple…read moreof items smell like when I last sweat in them. The items look nice and clean, but the smell when I start sweating in them again says another story...now I stink all day. what's the point of dry cleaning? Called them and they said they don't have a "special soap," well do you have a soap that cleans? lol.

We dropped off a comforter that had a melted caramel candy imbedded in the middle it. We received…read morea text the next day that the comforter was ready to go and it was PERFECT. When we dropped it off the employee did not know if they could remove the melted candy from the fabric but stated they would give it their best effort. We will use Citywide again in the future. Thanks for a job well done.

Rick & his family run a great service business. I've been using them for my drycleaning/laundry…read moreservice for almost 30 years --as well as comforters, dresses for my wife and daughters and my grandfathers WWII Naval uniform. Very friendly. Due to some fragile buttons on my dress shirts I now have them hand press some of my shirts (extra fee). Hope to they continue to find friendly, hardworking people to keep this convenient location going for another 30 years.

They are so fast and get it done so quick I recommend them and be their happy smiling faces!read more

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

Let me start by saying I had a very poor experience once before with a dry cleaner on the South…read moreSide. Since then, I have not trusted a dry cleaner and didn't buy anything that required dry cleaning. Due to work requirements, I needed to get some nice clothes. And then, the time came...my suit jacket was getting a little smelly and I knew I had to find a dry cleaner. After checking on social media and getting suggestions from friends who had used this particular business, I landed here. I was greeted immediately upon walking inside, the young lady was very pleasant and answered my questions and assured me they look at tags before cleaning. I was able to track my order on my phone, and pickup was just as smooth and friendly as drop off - the next day. I will return here very soon, as another one of my suits will need freshened up in short order. The price is average for Des Moines, I paid $20 for a jacket and slacks. Service, quality, affordability. Give them a try, or a second chance!

Rude. Will try to dry clean your clothes that are marked wash in cold or warm water so he can make…read moremore money. Stay away from this place.

I was unsure of this cleaners at first because of past ratings, however, I took a chance and had a…read moregreat experience. My boyfriend took his tux & ties here to get cleaned 2 months ago & had no problems--so I brought in my wool coat. It was ready on time & looked great! My only complaint is that it was a little expensive & took about 4 days, which is longer than I anticipated.

Worst service ever! They are destroying your clothes. Feel very upset for their service...read more

Top notch job-she takes pride in her work and it shows! Very detailed and consistent work.read more

I own 3 Airbnb rentals that Katie cleans regularly. Her attention to detail is exactly what I was…read morelooking for. My guests are always complimenting on the fresh smell of our linen and how clean everything is thanks to the crew at Immaculate Home. They show up when they say they are going to and exceed expectations every time. I look forward to working with Katie and her team for years to come.