Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

I was in town for a wedding and needed to get suits cleaned. I called to ask about the price, which…read morewas $18 per suit, and how quickly they could be done. I was pleased that someone answered the call. The staff was very friendly, and I received the suits in less than 24 hours. The offer drive thru service which was very convenient too.

My jacket looked great. Turn around 24 hours! Pleased with service. Will return when needed.read more

Beautiful job on my clothes every time. Great customer service. I have been going here for years…read moreand they always do a terrific job. On time, professional and friendly staff. Well worth the price and I am happy to support a local business.

I was in the military for eight years and worked in an industry that required professional dress…read morefor the last 20. Have used dry cleaners all over the world, this is the best service I have ever seen.

From the owner: We are a family owned & operated local business.read more

So I land in Cedar Rapids, drive to Waterloo, and now need a place to press the nearly 2 weeks of…read morebusiness attire I'd lugged with me. Having arrived late morning on a Friday, none of the places I called in and around Waterloo or Cedar Falls would turn this around for me in a reasonable time. And then I found this small, nondescript, non fancy family run shop on Yelp. Hallelujah. They pressed everything for me and had it ready for pick up the next morning. Great people working hard and running a great business deserves this 5 star shout out from this one happy Northeasterner.

I take all my shirts, pants, and suits here. Always great service and a fair price. It's a little…read moreout of my way, but by far the best dry cleaner in the area.

Kim and Karina went above and beyond my expectations by staying late to make sure I could pick up…read moremy clothes on time. Hats off to them and executive cleaners for saving my butt! Bonus: in talking with them, I couldn't get a complaint out of them if I tried -- smiles on their faces the whole time!

Best place that we've gone so far for dry cleaning coats and suit. They have a drop-off service so…read moreyou don't need to actually get out of your car. I come here a and my clothes are alway FA-BU-LOUS!!! I have brought my wool coat with leather lining and it came back really nice (also without the hair from mom's dog). I my blazers cleaned here as well and cost me $8. I don't know if it's a standard price but I'm really happy with them that's why we keep coming back. One time I left my bracelet in one of my coat pocket and they were able to return it. They didn't even tell me about it I just found out when I got home there was a small envelope and my bracelet was there, how awesome is that?

My house caught on fire on June 18th 2026. I managed to save a limited amount of clothing including…read more8 Taylor swift cardigans. Their resale is $200+ per item. They were smoke and soot damaged. I called Kasperbaur Cleaners and asked if it was possible to clean them to get the soot and smoke smell out. They said yeah it wouldn't be a problem and they charge $4 per pound. I brought in my 8 cardigans and they then called me and told me it would be about $14 per item. I said okay because they mean a lot to me. I dropped them off and I had to contact them a week later to see if they were ready for pickup. The owner, Michael told me they'd be ready the next day. I came in and immediately smelled the smoke still. I left them there and didn't examine them. The employee working also stated that they still smelled of smoke. Michael told me to come back in and decide which ones should be sent back. I went in today to look over them thoroughly and noticed heavy pilling and loose threads. These sweaters were nowhere near any flames and only had black soot on them. Michael immediately started yelling telling me I was wasting his time and he knew I'd be a problem even though I'd been nothing but calm and polite the entire process. He told me I needed to pay the entire amount regardless of anything. I called the police and they took pictures of the damage and recommended that I take them to civil court. Do NOT bring items you actually care about here. Michael was insistent that they were in perfect condition before I came. They still have black smoke damage and are even further damaged.

I thought $7.50 to launder & starch a man's shirt was really high but the staff were great and they…read moredid a great job.

LOST WEDDING DRESS AND RECEIVED SOMEONE ELSE'S! I cannot…read morerecommend Executive Cleaners OR Victoria Cleaners after the experience I had with them. What should have been a simple process of cleaning and preserving my wedding dress and veil turned into six months of repeated mistakes, delays, and unnecessary stress. Background: Executive Cleaners is owned by Victoria Cleaners. There was no manager at Executive for me to work with, so I was repeatedly sent to this Victoria location. February 2026: I dropped off my wedding dress and veil to be cleaned and preserved after my wedding at Executive Cleaners. March 2026: I picked up the preserved dress for the first time, only to discover that the inventory sheet did not list a veil in the box. The manager at Victoria Cleaners went back and forth with me for an entire week about whether the veil was actually inside. I was eventually asked to bring the box back so they could break the seal and check. There was no veil. I was told the dress and veil would be sent back to be properly preserved. June/July 2026: I received a message that my dress was ready again. I went to pick it up at Executive and was told there was actually nothing there. Since I was moving at the end of July, I made it very clear that I needed my dress back before then. Near the end of July, I finally received another call saying my dress was ready. When I arrived, the inventory sheet still did not list my veil. Victoria Cleaners contacted the preservation facility, which insisted that no veil had ever been sent. I was then told to open the sealed box myself because the veil was probably inside and simply hadn't been documented on the inventory sheet. When I opened the box, there was no veil. And then I discovered something even worse: THE DRESS INSIDE THE BOX WAS NOT EVEN MY WEDDING DRESS. I had been given someone else's wedding dress. I would have never known this if I hadn't broken the seal and physically removed the dress from the box to see and feel it. At that point, the manager was unable to locate my dress and had to involve the owner of Victorias and Executive. Update as of August 2026: After all of this, the manager finally located my dress and mailed it back to me. I finally have my own wedding dress back! After six months, countless phone calls, multiple mistakes, delays, and an incredible amount of stress, I finally have my own wedding dress back. I also still have not received the reimbursement check for the preservation that I was promised back in March after the dress was incorrectly preserved the first time. My wedding dress is incredibly sentimental to me, and having to repeatedly worry about whether it was lost, improperly handled, or potentially given to someone else was an experience I would never wish on another bride. Save yourself the headache, stress, and hassle. I strongly recommend using another company for something this important.

Let me start by saying I had a very poor experience once before with a dry cleaner on the South…read moreSide. Since then, I have not trusted a dry cleaner and didn't buy anything that required dry cleaning. Due to work requirements, I needed to get some nice clothes. And then, the time came...my suit jacket was getting a little smelly and I knew I had to find a dry cleaner. After checking on social media and getting suggestions from friends who had used this particular business, I landed here. I was greeted immediately upon walking inside, the young lady was very pleasant and answered my questions and assured me they look at tags before cleaning. I was able to track my order on my phone, and pickup was just as smooth and friendly as drop off - the next day. I will return here very soon, as another one of my suits will need freshened up in short order. The price is average for Des Moines, I paid $20 for a jacket and slacks. Service, quality, affordability. Give them a try, or a second chance!

A nice, new, clean facility. It is a little pricy and it's not open 24 hours, but all the equipment…read moreis in perfect working order. All Maytag! They have washers and dryers ranging in size from "normal" to "monstrous" (our need). Highly preferable to the laundromat located on Lincoln Way in campus town. Open 6:00 a.m. to 11:00 p.m. There is an ATM, a coin changer, a detergent vending machine and a Pirates of the Caribbean pinball machine on site. What more could you need? Oh yes. Clean restrooms!

The machines were dirty and ate my coins they have a number to call on a door but guess what the…read morevoice mail box isn't set up and it didn't even ring once try and call the number that's online and it's disconnected this place is awful