My washing machine went out. Last time I was in a laundromat they did not take cards. Coins only…read more I found the card option quite convenient. I did 4 loads but didn't realize I was using the bigger machines. I could have combined them, however, my towels were so soft and everything was clean with just about a quarter cup of detergent. I love that there are employees on site and cameras in use. Anybody I talked to, including other customers, were quite pleasant. It is my go to place when I need them!

Opened the first washer and it smelled bad checked the rubber ring on 11 washers and they were full…read moreof dirt, debris and smelled bad. I thought about cleaning a couple of washers and running it empty with bleach and detergent but at $4.75 per load decided to find a clean laundry mat. Disgusting place I was here last summer doing my laundry and the place was clean must be under new ownership or management.

I was in town for a wedding and needed to get suits cleaned. I called to ask about the price, which…read morewas $18 per suit, and how quickly they could be done. I was pleased that someone answered the call. The staff was very friendly, and I received the suits in less than 24 hours. The offer drive thru service which was very convenient too.

My jacket looked great. Turn around 24 hours! Pleased with service. Will return when needed.read more

I visited this dry cleaner around 10:30 am on Friday asking if possible to do same day cleaning of…read moremy son's Army Dress Blues because he was called to reserve duty the next day and required to wear dress blues. The shirt needed laundering and the slacks needed dry cleaning, both with military pressing. The employee said it was past their normal cutoff time for same day service, but they discussed and agreed to help us out anyway. They said they would have them done by 5:00 pm. Much to my surprise they texted me that my order was ready to pick up at 12:30! They did an excellent job, perfect military press, and super fast. I'm so appreciative for the job they did, and completed even earlier. Thank you!

Took a dress shirt to a different dry cleaner company. Pointed out different stains to them. When…read morepicked up the stains were still there and the shirt did not look cleaned at all. This was a '$90 shirt. Jst about threw it out but decided to try max I walker. Upon picking the shirt up the stains were completely gone and looked new again. Cheers for them to take the time and remove the stains! Very satisfied!!!!!!!

I love this cleaners! I took my best wool coat that had chicken blood and water spilled all down…read morethe front from a leaky bag at the grocery store to them hoping they could save it. They were so very nice and I felt assured they would fix it. They went way beyond! When I got my coat back, it looked brand new and it is 12 years old! I am so happy I took it to Ideal Cleaners! After worrying about all of that, I was so amazed at the price! It was so much less than I expected! I even commented to the lady at the counter that I expected to pay a lot more! This is a great shop and I will be taking the rest of my coats in to get cleaned before putting them away for the summer. Wonderful workmanship, great prices, friendly service! Doesn't get any better!

After reviewing the top ratings some older than a year to dry clean -- my professional…read moreorganizational jackets, pants and blouses the service was mediocre at best, and not of the quality for the $$ I spent. I had to redo a size makeup stain myself and leave a jacket with a missing button to be repaired after the four day wait. Yes, cleaners are a fading professional breed, but service can be so much better.

They provide excellent customer service and affordable prices every time I go. I just brought in…read morepants with a stain that I wasn't sure what it was. she said the dry cleaning typically works, but it didn't - so she worked on it three times with another cleaner and it worked! thankful for her diligence and kindness.

Had a great experience! I needed a bridesmaids dress tailored on short notice 6 days after having a…read morebaby. They made it happen on time, for a great price, and I was so comfortable in my dress even newly postpartum. Kind and friendly folks I will definitely use them again!

I have been going here for MANY years. It was always terrific. Then the lady who operated it,…read moreYounghei (spelling?) apparently semi-retired, and now it is useless. I recently took two items in to be altered. The first one was a simple uniform shirt that needed an American flag sewn on the sleeve. Sounds pretty easy, doesn't it. Well, I thought so too. It was not. I explained I needed the short back in 6 days because I needed to travel to Des Moines with ot for an event in 8 days. Not a problem, I was assured. I went in 6 days later to retrieve the shirt, as I was promised, and it was for some reason not done. OK. It can happen. I explained I needed the shirt for certain the next day as I was leaving in the morning of the next day. The counter person assured me it would be done by 3:00. OK. No problem. I went back the next day, and as you might have guessed, the shirt was not ready at 3:00. She assured me that if I came back at 5:00 it would be finished. I returned at 5:00, and lo and behold, it was complete, but she had sewn the wrong flag on it. She was apologetic after I pointed this out and asked me to take a seat while she made the correction. OK. I sat down. A few minutes later, she returned with the shirt, but the flag was horribly crooked. This was an easy piece of work, because the flag sits nearly directly on top of a seam! Just line it up with the seam! Once again, I sat down while she took the shirt back to correct her error. She returned after a short while with the shirt, and there was glue spread all over the place. Apparently, beneath the old patch, had been glue, which was now both on the shirt, and on the new flag. She did not see an issue with this when I pointed it out, but she did once again take the shirt back again, to see if she could use the steamer to remove the glue. She returned it to me about 10 minutes later, and while most of the glue was now off of the shirt, there was still a rather large blob of glue obscuring part of the flag. I told her OK, I would take it, and when I got home I steamed that glue from it so it at least looked presentable. She did offer to comp the job for all the issues, but I refused and paid her. Nobody should work for free. OK, second item. My second item was a Revolutionary War uniform coat. It was expensive and made for me a few years ago. Due to recent weight loss, it needed to be altered. When I went to get my shirt, and got increasingly annoyed waiting, I did ask for my uniform coat back. I said I did not trust them to get it done right, and that I would take it elsewhere. I was informed my coat was not there, and that he seamstress had taken it home since it was such an involved job. OK. No problem. I left with just my glue-covered shirt. I waited a few days to call to check on my coat, and was told on a Thursday, that they did not know the status, since it was still at the seamstress's home, but I was assured I would get a call the next day, Friday, with a status. This was by the lady who had screwed my shirt up, but I held out confidence that she would be able to competently check into this, and call me back the next day. Of course, she did not. Big surprise. I called back Monday and was aggravated at her for not calling me back. I expressed my frustration, and she assured me should would ASAP and call me right back. She actually did return my call in short order to PROMISE me the coat would be done in 3 more days. In 3 days, I called before making another fruitless trip, and was informed that now the seamstress need an additional 4 days. At that point I drove to the shop, and demanded my coat be returned to me. I had not given permission for anyone to remove my coat from the building, and I was sick of waiting. I even offered to go pick the coat up from wherever the seamstress had secreted it. I was assured a call would be made to get my coat returned. A gentleman called me, he might be the owner or manager of Maple Tailors and we discussed the debacle. He made no attempt to defend this lousy customer service, and was quite apologetic. He assured me the coat would be there the next day. Somehow, magically, the coat that could not be completed, was completed that night. Perhaps it was done by fairies or angels, I do not know. It was done correctly, which very much surprised me. I half expected there to only be 1 arm or something, but everything was fine. I paid my bill, $133, and left. I am glad it was done, but I will never return. It is a shame because I was a loyal customer for around 10 years. Go up the street to Jack's tailors for far less hassle!

My sister brought in a faux chinchilla blanket to be cleaned, when she picked it up, the tips of…read morethe hair had been singed off. The manager said she followed the instructions, which stated " dry clean recommended" but also said "machine was cold, tumble dry low". So the dry cleaning establishment, instead of dry cleaning, washed it and dried it in a machine. To my understanding, she said that the person who cleaned it followed directions (as she told me, they washed it in cold water and tumble dried it) but when she was on the phone with my mother earlier she stated that the cleaner '"washed it and hung it to dry". When I had entered the establishment to notify her on the complaint and problem we were facing, I politely gave her my name and reason for being there, she was rude and told me to take it back to the store and that it was their problem. I showed her pictures of the blanket before, the price, and the care instructions stated on the stores website. She ended up getting heated, not accepting responsibility, and calling the police. She repeatedly told me that it was not their fault and to take it back to the store. The fact of the matter is, that we brought it in to get cleaned in one state, and got it back in an unsatisfactory state. The blanket is ruined, and we are taking this business to small claims and filing a complaint with the BBB. ( also, to add the dissatisfaction of this business, when I was discussing this with another woman she not only knew exact who I was talking about, but as personally had issues with this same business. She had told me that when she took a item there, they also ruined it, and suggested she but a new item on ebay, even going to the lengths of showing her the exact page). Not only does this business have very poor guest service, but the quality of their work is deplorable. I wish I could give it zero stars.

Walking in was a clean atmosphere and friendly staff. There were plenty of different size washers…read moreto choose from small loads four dollars and larger loads six dollars. Dryers are only one dollar. They have everything you may have forgotten to bring with you, laundry soap, fabric softener, & bleach. They have snacks and drinks to purchase while you wait. They even have video games to play! They do offer full service wash and dry. Their dry cleaning is outsourced. I definitely recommend coming here if you need laundry service .

They had exactly what I needed: large capacity, washer, and large capacity dryer for cleaning my…read morequeen sized comforter. The attendant was incredibly helpful. He walked me through the pros and cons of the various sizes of washers and made a recommendation that was perfect for me. Additionally, he helped me pick out the right sized dryer and had some insider knowledge that helped me get the comforter dried without shrinking. All in all, I couldn't ask for a better experience.

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

We recently moved into town and had to find a tailor to hem and adjust our sons suit. We called…read morearound and the only person who gave us a quote was JD. He reminds me of my grandparents generation where a man stands behind his word and his work. They got my son's clothes done in two days and we'll definitely be using them for any future tailoring needs!

JD is a wonderful person and does fine tailoring. I won't go anywhere else for alterations.read more