Beautiful job on my clothes every time. Great customer service. I have been going here for years…read moreand they always do a terrific job. On time, professional and friendly staff. Well worth the price and I am happy to support a local business.

I was in town for a wedding and needed to get suits cleaned. I called to ask about the price, which…read morewas $18 per suit, and how quickly they could be done. I was pleased that someone answered the call. The staff was very friendly, and I received the suits in less than 24 hours. The offer drive thru service which was very convenient too.

My jacket looked great. Turn around 24 hours! Pleased with service. Will return when needed.read more

Kim and Karina went above and beyond my expectations by staying late to make sure I could pick up…read moremy clothes on time. Hats off to them and executive cleaners for saving my butt! Bonus: in talking with them, I couldn't get a complaint out of them if I tried -- smiles on their faces the whole time!

Best place that we've gone so far for dry cleaning coats and suit. They have a drop-off service so…read moreyou don't need to actually get out of your car. I come here a and my clothes are alway FA-BU-LOUS!!! I have brought my wool coat with leather lining and it came back really nice (also without the hair from mom's dog). I my blazers cleaned here as well and cost me $8. I don't know if it's a standard price but I'm really happy with them that's why we keep coming back. One time I left my bracelet in one of my coat pocket and they were able to return it. They didn't even tell me about it I just found out when I got home there was a small envelope and my bracelet was there, how awesome is that?

Worst dry cleaner I have ever used. Picked up two suits and eight shirts and it was $92, way more…read moreexpensive than any other cleaner I have used. Got them home and almost all of the shirts were dirty around the collars and one of the suits had visible stains on the front. Pressing was terrible. Then when I took them back in, they didn't apologize or even act surprised. They treated me like I was trying to put one over on them and were very rude. Not the best way to treat your customers! Terrible job and terrible customer service. Will not use them again!

Fast next day service was outstanding. They were very courteous and friendly. I will definitely be…read moreback for dry cleaning my suits in the future.

Overpriced for the quality... the quality and quality of service doesn't match. I will drive…read morefurther away for better quality and price. I can but new clothes cheaper than cleaning the old ones. ...22.0+ for a sun dress is ridiculous!!

So at the beginning of August 2021 I took my wedding dress to get cleaned and boxed to Victoria…read moreCleaners and was told it will take about a month. A month rolls around I called them and asked about my dress and they said they didn't have it back yet. I've called them multiple times and nobody really knew anything. I called them today 10/22/21 because I still DON'T have my dress back and come to find out MY DRESS WENT HOME WITH A DIFFERENT LADY! Thankfully the lady brought my dress back to the store because it wasn't hers but now I have to wait even longer for them to send it back to Minnesota to reseal it. I'm beyond frustrated and will never recommend them to anyone.

LOST WEDDING DRESS AND RECEIVED SOMEONE ELSE'S! I cannot…read morerecommend Executive Cleaners OR Victoria Cleaners after the experience I had with them. What should have been a simple process of cleaning and preserving my wedding dress and veil turned into six months of repeated mistakes, delays, and unnecessary stress. Background: Executive Cleaners is owned by Victoria Cleaners. There was no manager at Executive for me to work with, so I was repeatedly sent to this Victoria location. February 2026: I dropped off my wedding dress and veil to be cleaned and preserved after my wedding at Executive Cleaners. March 2026: I picked up the preserved dress for the first time, only to discover that the inventory sheet did not list a veil in the box. The manager at Victoria Cleaners went back and forth with me for an entire week about whether the veil was actually inside. I was eventually asked to bring the box back so they could break the seal and check. There was no veil. I was told the dress and veil would be sent back to be properly preserved. June/July 2026: I received a message that my dress was ready again. I went to pick it up at Executive and was told there was actually nothing there. Since I was moving at the end of July, I made it very clear that I needed my dress back before then. Near the end of July, I finally received another call saying my dress was ready. When I arrived, the inventory sheet still did not list my veil. Victoria Cleaners contacted the preservation facility, which insisted that no veil had ever been sent. I was then told to open the sealed box myself because the veil was probably inside and simply hadn't been documented on the inventory sheet. When I opened the box, there was no veil. And then I discovered something even worse: THE DRESS INSIDE THE BOX WAS NOT EVEN MY WEDDING DRESS. I had been given someone else's wedding dress. I would have never known this if I hadn't broken the seal and physically removed the dress from the box to see and feel it. At that point, the manager was unable to locate my dress and had to involve the owner of Victorias and Executive. Update as of August 2026: After all of this, the manager finally located my dress and mailed it back to me. I finally have my own wedding dress back! After six months, countless phone calls, multiple mistakes, delays, and an incredible amount of stress, I finally have my own wedding dress back. I also still have not received the reimbursement check for the preservation that I was promised back in March after the dress was incorrectly preserved the first time. My wedding dress is incredibly sentimental to me, and having to repeatedly worry about whether it was lost, improperly handled, or potentially given to someone else was an experience I would never wish on another bride. Save yourself the headache, stress, and hassle. I strongly recommend using another company for something this important.

Let me start by saying I had a very poor experience once before with a dry cleaner on the South…read moreSide. Since then, I have not trusted a dry cleaner and didn't buy anything that required dry cleaning. Due to work requirements, I needed to get some nice clothes. And then, the time came...my suit jacket was getting a little smelly and I knew I had to find a dry cleaner. After checking on social media and getting suggestions from friends who had used this particular business, I landed here. I was greeted immediately upon walking inside, the young lady was very pleasant and answered my questions and assured me they look at tags before cleaning. I was able to track my order on my phone, and pickup was just as smooth and friendly as drop off - the next day. I will return here very soon, as another one of my suits will need freshened up in short order. The price is average for Des Moines, I paid $20 for a jacket and slacks. Service, quality, affordability. Give them a try, or a second chance!

Quick service & helpful staff!…read more I received a handwritten thank you & coupons in the mail in the week after I first used them. Customer service with a personal touch!

I had an issue with a $100 sweater that I had dry-cleaned, and it looks like the string had pulled…read moreduring the cleaning process. Virgil, the owner, had tried to have it repaired it but it didnt look like it fixed it. When it came back, I told him that it wasn't repaired, and he kept on insisting that it was a manufacturing defect. I told him that the thread had pulled that it left the front of my sweater crunched, and he kept on insisting that it was not his fault and he wouldn't do anything for me any more. He said that I had to take it back to the store where I had purchased it. Then he said repeatedly, "Good Bye, Good Bye, Good bye." He raised his voice to me over the phone with 3 of his employees in front of me (and they could hear him over the phone)- and they were all SHOCKED at how rude he sounded on the phone. They kept on apologizing on the way their owner treated me - and they all agreed that this wasn't a manufacturing defect. He was incredibly rude and very unprofessional and I am definitely not going back.

Extremely clean extremely nice if you have to do laundry this is a place to come and do it atread more

This is my go to place to complete my laundry. It is clean and they use soft water. Conner at the…read moreOttumwa location is a gem! I will continue to go to all clean laundry's!