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    Alias The Bugman

    4.1 (9 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Alias The Bugman

    Hornet or wasp extermination

    Pest extermination

    Pest inspection

    2 More Services

    Tick or mite extermination

    Wildlife control or removal

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    Fenix Pest Control

    Fenix Pest Control

    (13 reviews)

    We've been with Fenix for 2 years; quality service. For Oct. 28, 2025. the service window was to be…read morebetween 10am and 3pm. Patrick called 9:45am and was onsite by 10:30am. He listened to our feedback on past treatments as well as our priorities for this treatment. He completed the outside within 15 minutes treating all the focus areas. Very efficient. The indoors treatment was also done quickly and efficiently. In the basement he was careful to move some fragile items out of the way before treating the window frames there. He provided a debrief when he was finished. Very polite and professsional. Thank you, Patrick. P.S. We have not had any ants for two years except very small ones probably drug in on our shoes or from our Welsh corgis

    I feel like I got scammed. Signed up initially due to seeing a bug in my new condo. They treated…read moreit as an infestation, which I was fine with. Next visit there were no bugs in traps so he said they would scale back to maintenance visits and it would be cheaper going forward. My most recent visit was for outside only. I live in a condo, called two days before and gave specific instructions as to which ground floor unit was mine, so they service the correct one. Day of service I see their truck leaving and he never did anything outside my condo. I call the office and they argue with me, telling me he was there and serviced the unit. I tell him he absolutely did not because have been sitting right inside the patio door and nobody has been here. She keeps telling me I am wrong and he was there for a half hour but says she will have him come back. He comes back. I meet him and show him my unit. He says he did a different one. I told him I called two days before and told them the specific unit information. He said they never passed it along. I truly believe he was telling me the truth and do not blame him. Interesting part is that they said the visit would be outside, checking for any places bugs could get in and servicing those areas. She told me he was here for 30 minutes (servicing the wrong unti) and he did mine in about 5 minutes, so I know it was not thorough. I then go back and look at my past billing statements. They have been charging me the same price since I started. It never went down at all. When I pointed that out, she told me I was not understanding how they bill things. I told her I understand being screwed over and used the example of going to McDonalds, buying/paying for a Big Mac, going again a day later and ordering a cheeseburger but getting charged for a Big Mac again. Needless to say, I told her I did not want to use their service anymore. She told me I have to send written notification, which I did and saved because I do not trust them at all.

    Catch 'em Critters - Here is our team...ready, willing, and capable.

    Catch 'em Critters

    (4 reviews)

    In February I was back in Iowa to visit my folks in rural Johnson County, and I told my mom that I…read moreneeded to get some stuff that I had stored away in the attic. Don't go in there, she said, because there was a lot of animal droppings that needed to be cleaned up. Say wut? Some creature has been using your attic as a latrine and you haven't done anything about it? I donned some protective gear (a.k.a. old clothes and a dust mask) and went to investigate. Yup, there's a lot of turds in there. I suspected bats because we've had them in there before, and I noticed that the screen covering the attic vent had a hole in it. What to do now? We needed an exterminator, but I didn't know how to find one. I posted an inquiry to my local friends on Facebook but got no responses. So, I did something completely OG: I picked up the Yellow Pages and let my fingers do the walking. I had to call a couple places before landing on Catch 'em Critters - the other ones didn't do bats. Lucky for us, they had a job nearby that day, and somebody would be able to come by. The fella shows up and I take him into the attic, and he's says yep, you got bats. He set about to inspect the entire house and identified multiple potential points of entry, and then gave me a quote to plug them all up, plus a one-way bat valve to allow any hibernating bats to humanely exit our attic once the spring thaw came. I agreed to the service and he set about his business, finishing it pretty quickly that day. A few months later he came back to remove the bat valve. My folks then engaged their services to humanely remove a few moles that were wreaking havoc in their yard. Overall, we got great and friendly service and our problems were solved promptly. Highly recommended for all your unwanted critter needs.

    Batman, the Squeakquel…read more UPDATE: Second bat here in the house in four days, none in previous 33 years. My blood pressure spiked off the ceiling. Grandson left garage door open yesterday, not realizing this is "bat season"--we have GOT to be more careful. Left a (fairly frantic) message at 7:30 AM and Joel showed up here ten minutes after telephoning me back. Thank goodness he did because I thought I had the bat totally contained in the kitchen sink with three towels over it and numerous kitchen implements holding them all firmly down, but nooooo... When I went into the kitchen to put the phone back, it had crawled out from under everything and was just sitting there smugly on top of the towels looking right at me. ARGH! Put yet ANOTHER towel over it and this time taped the edges sealed shut. Joel, Superhero of the Suburbs, came to the rescue again and quickly had it in a containment jar and out the door. (See photo below). I can't thank Catch 'em Critters and Joel enough for the swift response and for immediately removing the problem bat. My heart's still thumping, but at least I can take a deep breath and relax now. Please, neighborhood bats, no more excitement for another 33 years!

    Alias The Bugman - pest_control - Updated May 2026

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