After an offer on our next house was accepted, my next stop was to set up the home and pest…read moreinspections. I collected quotes from several local pest control companies, and selected D & R Pest Control not only because they were the most competitively priced, but also thanks to how professional they were. They collected my name and contact info over the phone, then emailed me their appointment confirmation, and they even got the inspection completed within the short window of time that I provided them. Once the inspection was complete, they emailed the report to me and I was pleasantly surprised by how thorough it was! They explained what they found and detailed the areas they weren't able to check very thoroughly for various reasons like permanent furniture structures being in the way. Hopefully I'll never need to treat our home for pests, but if such an unpleasant day ever comes along, I know I'll return to D&R.

Very knowledgeable, helpful and efficient! Came out the very next day we called and took care of a…read moredangerous hornet nest. Would highly recommend D & R Pest Control!

Jim is the owner and he'll spend the time necessary and charge you very reasonably. He guarantees…read morehis work and gives friendly service.

WOW! Jim, thank you for being so calm and patient with me on the phone as I panicked and demanded…read morethat you help me right away (not my finest moment in life, I must admit). Matt, thank you for coming so quickly to assess my situation, validate where I was coming from, and go above and beyond with the services you provided at such a reasonable price. We will be sticking with you from here on out :)

We've been with Fenix for 2 years; quality service. For Oct. 28, 2025. the service window was to be…read morebetween 10am and 3pm. Patrick called 9:45am and was onsite by 10:30am. He listened to our feedback on past treatments as well as our priorities for this treatment. He completed the outside within 15 minutes treating all the focus areas. Very efficient. The indoors treatment was also done quickly and efficiently. In the basement he was careful to move some fragile items out of the way before treating the window frames there. He provided a debrief when he was finished. Very polite and professsional. Thank you, Patrick. P.S. We have not had any ants for two years except very small ones probably drug in on our shoes or from our Welsh corgis

I feel like I got scammed. Signed up initially due to seeing a bug in my new condo. They treated…read moreit as an infestation, which I was fine with. Next visit there were no bugs in traps so he said they would scale back to maintenance visits and it would be cheaper going forward. My most recent visit was for outside only. I live in a condo, called two days before and gave specific instructions as to which ground floor unit was mine, so they service the correct one. Day of service I see their truck leaving and he never did anything outside my condo. I call the office and they argue with me, telling me he was there and serviced the unit. I tell him he absolutely did not because have been sitting right inside the patio door and nobody has been here. She keeps telling me I am wrong and he was there for a half hour but says she will have him come back. He comes back. I meet him and show him my unit. He says he did a different one. I told him I called two days before and told them the specific unit information. He said they never passed it along. I truly believe he was telling me the truth and do not blame him. Interesting part is that they said the visit would be outside, checking for any places bugs could get in and servicing those areas. She told me he was here for 30 minutes (servicing the wrong unti) and he did mine in about 5 minutes, so I know it was not thorough. I then go back and look at my past billing statements. They have been charging me the same price since I started. It never went down at all. When I pointed that out, she told me I was not understanding how they bill things. I told her I understand being screwed over and used the example of going to McDonalds, buying/paying for a Big Mac, going again a day later and ordering a cheeseburger but getting charged for a Big Mac again. Needless to say, I told her I did not want to use their service anymore. She told me I have to send written notification, which I did and saved because I do not trust them at all.

Billed for service when no one came out. Billed for services…read morenot performed, when no one came out Multiple calls with service manager, branch manager and customer service to resolve this and no refund for the fraudulent charges. I called my bank and contested the charges and they put a stop on future charges from Orkin, but I doubt I will ever see my money back.

Show up for scheduled service call, return last 5 calls. Obviously when we were told they would…read morehonor their bat warranty it wasn't true and now ghosts us. 19 days since scheduled appointment to fix 3 rd go around with bats. $8000 later. Will never recommend and will cancel our current service.

I have em spray for me at least once a year. Super friendly and always willing to work with my…read moreschedule. Highly recommend!!

From the owner: The BUG MAN Pest Control, LLC is a pest control company in Muscatine, IA. Our pest control services…read moreinclude monthly big service, bed bug removal, spider control & wildlife removal.

Update: the manager called me and is willing to work with me. I appreciate the customer service, so…read moreI'll update this with more stars if they follow through. Total scam. Do NOT sign a contract with them. Their technicians don't follow up, skipped their treatment, and then when I tried to cancel my account with them they said it wasn't possible. They've been charging me hidden fees and my mice problem has actually gotten WORSE. They gave me the run around, said the branch manager was too busy to speak to, and are going to charge me a ridiculous fee to cancel (after saying it's just not possible). I'm not just an angry customer. I wish I could go back in time and warn my former self to never sign up for these guys. I can't, so I'll warn future customers instead.

I feel like I've been scammed!…read more I agreed to sign up for 1 year, but once I got the hard copy of the very SMALL, fine print, I saw I'd committed to 24 months. Within the 3 business days allowed by law, I began Cancellation of the Fox Home Portection Plan. After 6 attempts to contact Fox (phone, email, customer service, mail) & cancel, I've not received a single response! I'm I stuck? I've met the legal cancellation timeline allowed, what will it take to get out?! My bank says I can stop the auto-withdrawal payment, but how do I fight a "ghost"?