Good business for all things copied! Christmas letters,…read morelaminating, color copies, etc. Helpful staff.

Poor Quality and Customer Service…read more I contacted CopyWorks in Cedar Rapids for a 16x20 photo print for my father's funeral. I emailed the image, and they confirmed it was good quality for printing. When I picked it up, my mom immediately noticed my dad's face looked extremely red compared to the original. When I asked for help, I was told it looked fine and that the graphic designer was out for the weekend, so nothing could be done before the Monday funeral. They suggested I try CVS or Walgreens, yet still expected me to pay for their incorrect print. After pleading, they only gave me a 20% discount. Thankfully, Walgreens printed it correctly, and Hobby Lobby framed it quickly and beautifully. I would not recommend CopyWorks for anything, especially when quality and empathy matter.

Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

Closed early. Clerks watched in the window . Very unprofessional. Will ship other methods.read more

I went to the US Post Office to mail out a package. I did not have to wait very long in line to be…read morehelped, which was nice. Also, the gentleman that helped me was very kind. This post office seemed about the same size as other post offices. And they even had a drive through area around the side of the business for people to mail letters, which was nice. Overall, good experience.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

Chris, All the precious objects we inherited, that you packed and shipped from Cedar Rapids to…read moreBoston have arrived perfectly. Once again, you did an outstanding job. We thank you again for the very impressive job you did for us. Well, well done.  Thank you very much. The Miller's Boston, MA

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

Rick & his family run a great service business. I've been using them for my drycleaning/laundry…read moreservice for almost 30 years --as well as comforters, dresses for my wife and daughters and my grandfathers WWII Naval uniform. Very friendly. Due to some fragile buttons on my dress shirts I now have them hand press some of my shirts (extra fee). Hope to they continue to find friendly, hardworking people to keep this convenient location going for another 30 years.

They are so fast and get it done so quick I recommend them and be their happy smiling faces!read more