This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

Never a line in this Fairfax post office located in the historic part of town…read more Very professional staff, and very efficient as well.

I ordered a personalized banner from Staples.com for my Uncle's birthday…read more I placed the order on a Wed. afternoon and they called me the next day at 5pm to say it was ready for pickup. This is the standard turnaround time and I did not pay extra for this. I got a 3'x6' banner and it was printed on a thick plastic type of paper. I input a custom design that I wanted and it turned out Really Nice! I picked up the order from the Cedar Rapids store because I live out of state and I didn't want it to get wrinkled in my suitcase.

store#229 largo Florida- I had a very special order,31 (colored) pages from a 4x4 enlarged to 8 1/2…read morex11 pcs. of paper. laminated all 31 pages, then put in a binder. order to be finished in four hours! it was done in two hours. A perfect binder, the work was outstanding. I would like to thank Samantha in the print & marketing department( associate). very friendly ,kind, & very helpful. if i had to rate my visit it would be a 10+. the staples store in largo mall in Florida is outstanding, the people that work there are top notice. thank you Leona Mowry

Nice newer library for the west side of Cedar Rapids to replace the old one at Westdale Mall…read more Well lit, user friendly, very convenient. Bike parking, EZ drive up to return books. Plenty of parking too.

There are only two study rooms here, unlike the downtown library. This one is a little quitter…read morethough, but it's an open floor plan so if anyone speaks or types too aggressively you can definitely hear them.

Just delivered live firearm ammunition to the wrong address, (hopefully not into the hands of a…read morechild.) Of course the only recourse offered was through an automated "help" chat, so if whoever those rounds were delivered to don't drop them off here or with FedEx I'm S.O.L. for the upcoming hunting season.

Clean, organized store... helpful employees...the only reason I gave 4 stars instead of 5 is…read morebecause of the parking lot. It is a shared lot in front of a small strip mall...layout is congested and sometimes not enough spaces.

I've been to this store multiple times...never had to wait longer than 5 minutes, even with a…read moreline....friendly staff.....the store is clean and we'll organized, and they have a nice collection of funny greeting cards right when you walk in the door. . All around pleasant experience.

It's not really this store just the company in general. Shipped 6 items and 4 were damaged upon…read morearrival. Had insurance on packages but getting them to pay on them is not happening. If you send something with ups and need it insured take pictures of your packages at the store preferably with a ups employee so you have proof of what they looked like before shipping.

Cousin got married in the Whipple auditorium of the library yesterday, and the reception was at one…read moreof the conference rooms close by. Initial plans were to hold the ceremony up on the roof, but outdoor temperature and humidity, coupled with daily forecasts of thunderstorms, necessitated the change in plans. No worries, as they were all still able to get photos of the wedding party up on the roof and at other library locations. Since we were all here for rehearsal and wedding the two days I visited the library, I was not able to explore much, except for the Greyhound Deli & Cafe on the first floor, which was right underneath the conference room where the reception took place and the nearby Whipple auditorium, which were on the second floor. The space outside the conference room had tables, chairs, and couches and was designed so that you may look into the cafe's "courtyard" below. Oh, and I really enjoyed checking out the "green" roof and the porcelain patio furniture! Nice views of Pepsi's delivery areas... Hehe! All three levels are easily accessed by stairs and elevators. Would like to explore more on a return visit sometime in the future.

World Class library in a mid-size Iowa city. Was it really necessary to spend so much dough on such…read morea lavish repository of books? Time will tell. However, it is a very nice welcoming facility. Very technological in nature, but don't let that scare you off. The staff is very friendly and professional. Your library card can be used at both Cedar Rapids libraries as well as Hiawatha and Marion. The parking lot is very small in size, but with helpful tutoring from library staff you can park on the street and in the adjoining parking ramp for two hours with no charge. Just ask how to do it. I'm looking forward to nice weather so I can sit up on the expansive, expensive 'green' roof. That should be delightful.

I used Pak Mail to ship items from Iowa to Florida. Chris…read morewas wonderful to work with. She wrapped everything very carefully. I had many very fragile decorative items. Everything arrived on the day she claimed it would and nothing broke. I would definitely recommend them and I will use them again for shipping!!! Thank you Chris!!!

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.