20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

Closed early. Clerks watched in the window . Very unprofessional. Will ship other methods.read more

I went to the US Post Office to mail out a package. I did not have to wait very long in line to be…read morehelped, which was nice. Also, the gentleman that helped me was very kind. This post office seemed about the same size as other post offices. And they even had a drive through area around the side of the business for people to mail letters, which was nice. Overall, good experience.

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.

go anywhere else. Even if it costs more. Pay for service…read more Brought a computer and monitor to them, had them pack it (paid extra) bought insurance (over 300.00) shipped... When it got there, monitor broken..no worries..its insured!! right?!?! Nope, over a year nothing...... refund me the damn insurance then! go anywhere else..Fedex, Amazon, USPS...whatever. Don't go here.....

Unfortunately, I had a very bad experience with the owner/manager of this UPS location. She would…read morenot answer my questions, was condescending, and looking to pick an argument. Very strange experience. Would not offer a breakdown of the costs for shipping a package and then said I had to prove the value of what I was sending (to her) in order to buy extra insurance. Needless to say, I bought my own packing supplies and shipped it from the Marion Post Office which was much more efficient and more cost effective. Avoid this place or you will leave feeling quite sour.

Never a line in this Fairfax post office located in the historic part of town…read more Very professional staff, and very efficient as well.

I used Pak Mail to ship items from Iowa to Florida. Chris…read morewas wonderful to work with. She wrapped everything very carefully. I had many very fragile decorative items. Everything arrived on the day she claimed it would and nothing broke. I would definitely recommend them and I will use them again for shipping!!! Thank you Chris!!!

Why would you go here vs going directly to a shipping carrier? Dinosaur-like policies and pricing…read more I have no idea how they are in service with their awful customer service. Avoid if possible.

I've been to this store multiple times...never had to wait longer than 5 minutes, even with a…read moreline....friendly staff.....the store is clean and we'll organized, and they have a nice collection of funny greeting cards right when you walk in the door. . All around pleasant experience.

It's not really this store just the company in general. Shipped 6 items and 4 were damaged upon…read morearrival. Had insurance on packages but getting them to pay on them is not happening. If you send something with ups and need it insured take pictures of your packages at the store preferably with a ups employee so you have proof of what they looked like before shipping.