A postal worker passed me on the shoulder while I waited for the person infront of me to turn left…read more I went to the post office to file a complaint and Manager Steven Bowe on cell phone video refused to take said complaint with dash cam video. Video was too long to put here. Was forced to call and jump through numerous hoops to finally file the complaint and submit the videos.

Tis the mail season. Stamps are expensive…read more Finding right addresses sucks. This post office continues to be a bit above average for me-- as the location is right between my gym and children's school. Supes convenient. Monday thru Friday the last collection is at 5:15PM. Saturday it is at 4PM. (USPS is closed on Sunday.) Also shout out to USPS! I wanted some holiday-ish stamps (but not way too holiday-ee if you know what I mean?) and they delivered. I found some adorable woodland creatures with holiday vibes on their website. Got it in the mail days later-- last time I ordered online they took FOREVER to arrive. (Like after the holiday season forever.) Today I dropped off my holiday cards (with said adorable woodland creature stamps). This is timeliness is unprecedented for me. #IRock Get your loved ones current addresses, buy a way too expensive stamp and mail it here!

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

I had a real challenge in that I didn't have all the kind of paperwork needed. That's putting it in…read morea general sense and the two fellows there were so kind and resourceful and they were able to have my credit returned in the few hours that Amazon offered if you put the credit back on your card!

They don't answer your phone calls and they have no customer service. So, you can't take a package…read morethere to have it shipped.

I'm retired and disabled and absolutely love the convenient parking and super accessible building…read more The staff have all been efficient and respectful. They very kindly help when my low vision occasionally creates issues for me. I appreciate the patience with which the staff is able to help those first language is not English.

I came. I saw. (I waited.) I conquered…read more International travel involves a lot of planning. Traveling with little monsters requires even more. We are planning an out of country vacay with my two kids. So, bring on the planning. First up-- Passports. I went on the USPS site, found out the deets on passports. Made a MANDATORY thirty minute in-person appointment. It sent me a confirmation and calendar invite, recommending arriving ten minutes early. We showed up on time and had to wait, 15 or so minutes. This normally wouldn't rub me the wrong way but kids in a post office during a busy time, ugh. So, what do you need to get a children's passport you may ask. Well... 1. Filled out form. 2. *Original* Birth Certificate 3. Photos (But they take them at this location!) 4. Proof of BOTH parent's citizenship. 5. Both parents to sign. 6. A check, one per passport needed. Honestly the staff was pleasant and knowledgeable. The facility was COVID cautious and had yellow dots on the floor encouraging distancing. While the location isn't very convenient for me (living on the west side) it is a newer, well laid out spot. I'm unsure the post office is ever a good time? This was just average... but hey! Some sandy beaches and sunshine are just on the horizon. Would definitely recommend getting a passport here, just avoid busier times of the day.

Love small town Iowa! This little post office has plenty of parking, walking distance from town,…read moreno lines and super friendly service.

I feel like I'm one of the only people I know that uses the post office as frequently as I do given…read moreI'm not a small business shipper or anything. I guess I'm pretty diligent about returning online goods and every so often it's fun to send snail mail to friends, but other than that I'll just stop by occasionally for stamps for work mail. There are two main staff that have worked the counter for the several years I've been coming and they're always quite friendly. More than willing to work with you to get your items shipped safely and affordably. Sometimes the stamps options are limited, but I've never not been able to do what I needed. The facilities have always been very tidy and they seem to have a large section of boxes. I love my local post office!

They loose your mail delivery constantly... it gets put in someone's mailbox and not returned to…read moreyou.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.