This location is the WORST. Their phone system takes forever to get through the more than…read moreexcessive options. Once you finally get to the option for passports, it clearly states the information you need and states what you need to bring and you do NOT need an appointment. It did not give an option to speak with a live person. We made the drive to the post office to be met with an UNFRIENDLY short brown/red haired woman in a near empty post office with only 3 people in it. I had all of our documents filled out and printed organized with all of the documentation needed by person. She said we only do passports by appointment now. I explained that on the phone message it is not updated. She said it doesn't matter that is out policy now. She told us to drive to Mount Vernon post office or go to the Linn County Recorder's Office. We drove to the Linn County Recorder's Office to find they were closed due to weather....again. I then called Mount Vernon Post Office. They were very kind, but said it takes a long time to process passports, so they would like appointments. I gave up and decided to call Jones County Courthouse. They are ALWAYS kind and efficient with processes. So many people go there because they are tired of the inefficiencies and unfriendliness they are met with at the Linn County offices. I wish everything could be run by the Jones County Courthouse administration. I called them and was greeted by a kind and friendly woman who instructed me on how their process works and they would be happy to help us anytime before 4 Monday through Friday. They did not act as if this was an inconvenience , but as if they were there to do their jobs which they have pride in and help others with the processes that they are trained to do. Linn County has A LOT to learn. I am sure this will fall on deaf ears, but more people need to take their business to those who want the business. We have a choice and I choose for Jones County to have our money. Linn County has enough of it already and they obviously pay people that don't deserve it. If you need a passport, driver's license, permit, etc. Take your business to Jones County, they appreciate you.

Closed early. Clerks watched in the window . Very unprofessional. Will ship other methods.read more

I went to the US Post Office to mail out a package. I did not have to wait very long in line to be…read morehelped, which was nice. Also, the gentleman that helped me was very kind. This post office seemed about the same size as other post offices. And they even had a drive through area around the side of the business for people to mail letters, which was nice. Overall, good experience.

20 people in lobby. 1 person staffed at lunch in a Monday…read more Really??? Planning would be good. So much time and money wasted here. I'd go somewhere else but I have to use this one

Excellent window staff at this post office. They are completely professional, ask all the right…read morequestions, and are very helpful in the suggestions. The lines are very reasonable considering that many customers are unprepared when they get to the front of the line. The area is always maintained in a neat and mannerly order by the office custodian.

Mailboxes of Iowa City is just about 2 blocks from my downtown apartment. I go there 2 or 3 times…read morea week to mail items, or send packages via UPS or FedEx. The staff are all wonderfully friendly, efficient and know what they are doing ! I had a snafu will one package under the care of FedEx...they helped me through it and problem was successfully resolved. Marti VA

I was able to drop off my FedEx package with a printed label. Staff were friendly and expedient!read more

Excellent service, excellent quality and value…read more They always help you with any problem and explain the solution.

I mailed a four pound package of popcorn to my father in southern California. He received a ten…read morepound box of baby clothes. Neither the North Liberty or the CA post office want to do anything concerning the theft that occurred. I am out sixty dollars but I have learned my lesson. Do not mail anything via USPS because they do not care if your items are stolen or never arrive and they do nothing to fix the situation. I was given the runaround and told to call the corporate headquarters and then told to call the local post office to no avail. The local post office said because a package was delivered on time, there's nothing that they can do about it. So unless you purchase their ridiculous insurance (as though I am supposed to somehow account or be responsible for the screw ups made by the post office), the package you send could in theory be opened, replaced and even though there is absolute conclusive evidence that shows that the package was tampered with, "there's nothing we can do about it," is the response you will get. Corporate told me that "they'd look into it." That's another way of saying don't call us anymore until we call you, if we call you at all. Popcorn doesn't grow heavier with time. I understand that you don't need a PhD to work at the post office but seriously, I ship out a 4 pound box, and the receiver receives a 10 pound box (he was there immediately to receive the package); let's see 10 pounds minus 4 pounds, after the intense algebraic formula calculation; it can be gathered that there is a 6 pound difference that happened between North Liberty and CA. I didn't get as much as an apology for my package being tampered with and stolen. Show some accountability or just be honest and warn your customers that their packages run the very probable risk that they will be tampered with and stolen, and that insurance in highly recommended.

Great service at this small Post office just a few minutes away from the larger post office on…read moreCouncil Street in Cedar Rapids. Small lobby area, and not quite the hours offered at the larger offices. Window clerk was very thorough and friendly.

I actually made my boyfriend turn around to go to this tiny post office versus the large one on…read moreCouncil. For one, I didn't realize the big one was anything more than a distribution center with the little army of LLVs I see filing out in the mornings. But also, I've come to love this location over the past few years. On more than one occasion, I've shown up a bumbling mess and the staff have been capable and gentle helping me on my way. Always willing to help you find the best deal, even in the most unique ways. Above and beyond friendly, like the small town post office of your dreams. Good things really do come in small packages, y'all.