I would leave zero stars if I could. When a business posts signs that will pay you $5 to leave a…read morepositive review and still has less than a 2 star rating then you know they don't care about their customers. My wife dropped off a package for FedEx pickup (already had the label printed) on a Thursday morning, it should have reached its destination the next day, Friday. On Friday afternoon the package recipient notified my wife that the package didn't arrive, and upon checking the tracking number we were perplexed to see that the package had never even been picked up by FedEx! The package contained over $1,500 worth of orders and was very time sensitive. My wife assumed that the store must have made a mistake and just didn't give the package to the FedEx driver when we came for pickup on Thursday. When the package wasn't picked up on Friday either I stopped in the store to try and figure out what was going on and where my package has mysteriously disappeared to since FedEx never received it. When making it clear how important it was that this package made it to its location by a certain date I was told by store owner Marissa, "It can't be our fault because we triple check our orders, the delivery guys check their numbers, and it has to be in a truck on its way. Since USPS, UPS and FedEx all pickup from this location I asked if there was a possibility that UPS or the Post Office picked up my package by mistake. I was assured that this was impossible due to their "foolproof" system and that FedEx definitely picked the package up on Thursday, even though the tracking had not updated at all (beyond the label being created). I made a trip up to Cedar Rapids to the FedEx hub as Mail Print & More indicated it had to be FedEx's fault. I spent almost 3 hours trying to track this package down. After spending many hours and talking to numerous people at FedEx it became very clear that they never picked up the package, it was not "on a truck on it's way" as Marissa claimed. This meant the only options were that Mail Print & More lost my the package, an employee or customer stole the package, or they sent it out with UPS or USPS. Come to find Marissa sent it out with USPS, on Monday the post office gave the package to FedEx and it was finally on its way. The problem is that this package was time sensitive and needed to be delivered on Friday or Saturday at the very latest. Because it was not, it cost us over $1,500. Here is my problem...I could have easily made a trip down to the post office to retrieve the missent package, but was told it was impossible that the store would have made a mistake. Marissa, the owner, was in contact with me up until I found out they made a mistake. As soon as we saw it went down to the post office she stopped communication with me. This is how you treat your customers? You ignore them once you realize that you made a mistake? This mistake in their store cost us $1,500 and she didn't even have the decency to apologize. I can't believe people support a business that treats its customers in this way. I am attaching a picture of the signs posted in the store. Like I said, if they are offering $5 for every positive review and still have a 1.x rating then you know they don't care about their customers. I would never do business with this place or at least with Marissa. After it was all said and done I realized that she had been dishonest by purposely misleading me to believe it was FedEx's fault even after she realized it was her own fault. Dishonesty is not the way to run a business Marissa.

I agree with Jessica G., DO NOT GO HERE!! I went here on 1/22, to ship my broken laptop to a repair…read morefacility in Newark, CA. I was supposed to give this store the RMA# and address. They were supposed to print me a FedEx label and receipt. So, first, the woman (Marissa, the owner) said she didn't know how to do it. She blamed it on FedEx, saying that their system's always down. She said someone else would come in in the afternoon and would know how to fix it. Asked me if I'd be comfortable leaving my package with them. And she'd call me later with the tracking number. I trusted her and left my number. She never called. So I called the store a couple of days later asking for the tracking number. The same woman answered and said sorry. But she couldn't find the tracking number right away. She promised to call later. She never called. The next day, I called again. This time she fumbled around and got me a tracking number. I punched the number in. The package was headed for Redlands, CA. Not knowing much about CA, I assumed Redlands and Newark must be next to each other. The package was delivered on 1/28. I waited a few days and then checked with the repair facility for the status of my laptop. Strange! I couldn't find an record of my laptop in their system. I waited a couple more days and called the repair facility. And they said they never received the package! What the heck, right? I went back to the tracking number and looked at the details. Things didn't add up. Redlands turns out to be 6 hours away from Newark. And the dimensions of the package does not fit mine. Apparently she simply gave me a tracking number that had a CA destination! I went to the store the next day. Asked what happened to my package. She said she didn't know and promised would look for it. But it might take A DAY to find out! I insisted for her to start looking right away. While she flipped through her notebook (God only knows if it contained anything useful), I looked around the store. Lo and behold, there was my package sitting on the counter in the back of the store!!! I called her to go and fetch it. In the process, she "discovered" another package she didn't ship out! Mine had been sitting there for 13 days! And she said she didn't know, and she didn't see, and she had no idea why those boxes were still there, and she didn't even know where the other box was supposed to go (I feel really bad for the other guy)! And she's the owner of the place!! I don't know what to say. She's at least forgetful and disorganized. And she's clueless about the business. If you want your package shipped, I suggest you go somewhere else.

Shane works hard to help and exceed your expectations as a printer. Responsive and professional-…read morehighly recommend.

Year after year and transaction after transaction this business make me smile. It encompasses…read moreeverything that one wants when doing business with a printing company. I so appreciate the integrity and professionalism of Shane, his company.

The one errand I don't mind running, is going to this specific post office! Everyone here is kind,…read moreefficient, and knows exactly what is needed. I never thought I'd write a review for a UPS but just needed to give this store and its employees its props! Great work

For many years we did not have a nearby UPS store, so it was necessary to drive a distance to an…read moreoff-brand shipping and packaging store. So, we were really grateful when a nice new UPS store opened up in our neighborhood. Today I visited this new location between Coralville and North Liberty. The store is very clean and nicely laid out. I've been wanting to visit this store location because it is managed by the same owners as the one near our home. Something I've noticed in general about business is that success and quality service usually happens when the owner is frequently at the business. Today, not surprisingly, the owner, Todd was at the front desk with a cheerful employee. Todd helped me with a package I need to send out. Over the past few years sending numerous packages every week, and also using the other services like the mailbox rental, paper shredding, packaging materials, and more, I've consistently experienced high quality in all areas and really appreciate it, so I figured the same would be true at this new location and I was pleased to see that my expectations were correct.

I have visited the Technigraphics location in Cedar Rapids now a few times and I am really coming…read moreto love this shop! I had a good relationship with the store in Coralville, and this location is great too. I sent a file through their uploading system through their website. I was able to give specific information about my printing needs as I submitted my files. I received an email this morning clarifying my details. It was great communication. I choose to go into the shop to finish my printing adventure (I'm an artist so I needed to be hands-on!) And the staff was friendly and helpful. I felt appreciated for my patronage and I left with just what I had hoped for! I had color printing done after working to resize a digital image for download. I am very happy with their service at this shop!

Nikki at Technigraphics runs a great print shop. I recently had some work done that was not quite…read moreas requested and she immediately made corrections, reprinted, and delivered new items. Stellar customer service.

Looking for someone who knows more about paper than I do, I stumbled across The Paper Nest's…read morewebsite. Upon reading the variety of paper they use, I instantly knew this was where I needed to go. There's such an attention to detail here and the owner, Liz, really knows her stuff. The shop is located in the back of Beadology on Washington in downtown Iowa City. I entered through the Beadology store and walked back through their crafting room - there's a cutesy paper sign outside of The Paper Nest's front door. I ended up buying a couple large sheets of paper here. Now that I've seen the space, met Liz, and seen her gorgeous letterpress work, I can hardly wait for the first opportunity I have to submit a letterpress order with her.

I had a real challenge in that I didn't have all the kind of paperwork needed. That's putting it in…read morea general sense and the two fellows there were so kind and resourceful and they were able to have my credit returned in the few hours that Amazon offered if you put the credit back on your card!

They don't answer your phone calls and they have no customer service. So, you can't take a package…read morethere to have it shipped.

Had a question about a service and it was answered effectively and efficiently. Zach was a…read morephenomenal help!

Beware of Dolly at the shipping center if you're dropping off Amazon returns. Slooooooooow service…read moremight be forgivable if she wasn't incredibly rude at the same time. Go to Kohl's instead.