Great staff at this FedEx location! Greeted by the manager as I walked into the store, and he…read moreinquired what I needed. Dan helped me with my package, and tried repeatedly to get mailing labels due to a glitch with my FedEx account. Dan was courteous, patient, and professional throughly the entire, very lengthy process. Very impressed with Dan and the other personnels at this FedEx location! Highly recommend!

I paid $140+ to fragile package and ship an antique trombone. It was received by the buyer damaged…read more Tried calling this location to speak to a manager, but was instead transferred to a call center. Filed a damage claim. Big flipping deal. This was a pristine beautiful horn that now has an ugly dent in the bell. Bad form FedEx!

This USPO has a nice stamp machine, which is a huge positive. These machines are harder to find…read more The machine and large lobby makes it with going to.

Updated review. This place is severely understaffed. I will gladly drive to another city to mail…read morethings. One guy working with many issues from customers from misspelling a kid's name on a passport to having another person's passport application photo rejected. Another guy taking up time getting a P.O Box. All I needed was to mail my college kid some contact lenses. 45 minutes of my life that I won't get back. I did make it to Costco before the 10 am customers. Government inefficiency at its finest at this post office. Hire more workers already! Hey I'll quit my job to even work here if you pay me enough.

Tim is an amazing young man, he helped me print my prepaid label, which ups store refused to do…read more And then he is a cheery guy and very helpful. I wish I could give this place 8 stars out of 5. Very highly rated. I hope the ups store crushes and burns.

I called to talk shipping and received nothing but a hard time. the employee gave me no information…read moreon what I wanted to know and everything I told him he questioned or dismissed. very upset with them.

Unfriendly staff, robotic with no personality. First time ever receipt with no mailing information…read more I am doubting whether I'm going to receive the package I mailed to myself or not given the choice I would not have come to this location.

Super helpful staff. They are fast and efficient and make it a quick errand to run. Never had any…read moreissues with packages.

Always friendly, efficient, professional and kind. a great spot for services offered- and open…read more(reduced) hours on the weekend!

If I could give this place zero stars, I would! The UPS Store (on Cliff Lake Rd. in Eagan, MN)…read moreused to be a phenomenal store!! Amazing owner and above-and-beyond service and reasonable prices. But every since a foreigner bought it, it's gone WAY downhill. Phone disconnected, don't speak English, prices have skyrocketed and customer service in general is TERRIBLE!

Most of the people working at this location are super nice and so a great job, except there is one…read moreolder owner, can't remember her name, who is just very rude. I feel like a child getting scolded by a teacher every time I go there and she helps me. She is like that to everyone. I always try to avoid her whenever possible. I was in there once and a man was trying to ship a package and she told him he needed to add tot he box because there was too much extra room. So the guy goes to his car and comes back with paper towels, according to her that wasn't enough. He went back to his car and brought in more paper towels but that still wasn't enough. The whole time she just stood there with an attitude. Then she finally goes and gets some packing paper they had and puts it in there. Why didn't she do that in the first place???

We ship using FedEx most expensive service about twice a month at most for a couple packages at…read morethis store. On Saturday, May 2nd 2026, my wife came in asking for 8x flat rate boxes but was told she's not allowed that many boxes and was given the most ridiculous reason along with an attitude - "...what if everyone asked for 8 boxes everyday how can we keep up with supplies..." Well first of all, it is NOT our problem if you don't stock sufficient supplies, that is YOUR job. If you cannot keep up with supplies what is the purpose of your store. Secondly, we paid for the service, which includes the box (IT IS NOT FREE). You should have been happy that we have more shipments than normal, giving your store more traffic. It is a good thing I was not present when you insulted my wife. We will NOT be coming back to this "low-rating" store and will also report this incident up. REMEMBER (IN CASE YOU FORGET) - THE PURPOSE OF YOUR STORE IS TO SERVE CUSTOMERS !!!

The delivery service out of this post office is the absolute worst I have experienced anywhere I…read morehave lived. We have received NO mail at all on four of the last eleven mail delivery days (Nov 2018). During this time Informed Delivery has also indicated packages "out for delivery" which have not been delivered. Carriers seem to play CYA games by not delivering a package if they are running late and then falsely noting that "a delivery attempt was made" and "the customer has requested a pick up at the P.O." Several letters to the postmaster have not produced any improvement at all. Postal Patron 55378

This place is the best post office ever. ou don't often…read morethink to rate your local post office but they have gone above and beyond for me twice now, and in just the past week. I'm talking about deliveries with confusing addresses from the sender and to be delivered on a Sunday I think it was the manager in charge who actually delivered my last package to my door, after it was once tried to be delivered unsuccesfully.. And on a Sunday.

Store says they are open 9-Noon on Saturday. Very poor customer service. Both Saturdays, I took…read moreboxes up there ,found store closed. Disappointing after driving over an hour to get to the store. Especially the second time ,when I even called the day before to make sure someone was going to be there, only to arrive and have noone there. Then when we were finally able to send the boxes in March, it took them a month just to get the boxes to California, to get on the boat to the Manila, then the usually month to Manila, then they sat in the port of Manila for another 3 weeks. Very disappointed , will not be sending anymore boxes using their service. Will just go to LBC in Chicago, they have have better customer service, and it is a lot cheaper to send the box through them.

From the owner: We are official drop off and shipping partner for DHL,FEDEX, and USPS. We ship both domestic and…read moreInternational. Our DHL rate for international is very competetive. We have a current promotions of $20 off for FEDEX and $40 off for DHL for minimum of 15lbs shipment international until Dec 31, 2014.

I've done business here a couple times. Once to drop off a package, more recently to pick up a…read morepackage. The staff is quite friendly, eager to help, and did a good job making sure I was the person that was supposed to pick up my package - which I really appreciate. The person helping me even asked if I needed help getting my large package to my vehicle.

Andrew was extremely helpful. I brought in a package to be returned and needed assistance with…read morepackaging and printing the return label. Turned out I needed to go to a competitor (product return policy) but Andrew got me set up with everything I needed to make my next stop quick and easy.

Have an Amazon return label. I don't have a printer. Amazon said I can email it to this UPS…read morestore. The UPS store said they can print it for $6.95 and an additional $0.18 per page. Over $7 to print a piece of paper. No. Fail. Never going there again.

If I could give this location negative stars I would! The previous reviews are EXACTLY my…read moreexperience. For my work I travel to many cities across the Midwest and West and OFTEN use shipping services. This location is hands down the rudest, most unaccommodating, unhelpful, cheapest, I have EVER encountered. I also have experienced their "cheapness" in their unwillingness to tape without charging an unrealistic amount, as well as their computer/printing/WiFi frustrations. I have used them now several times recently and every time I walk away, I feel aggravated that I have given them another chance. If you have a choice, do NOT give them your business!