Great customer service, always greeted with a warm welcome that makes you feel right at home. The…read moreladies at this location are so helpful and grateful for your business. A smile and kind words go a long way in repeat business. : ) They definitely have my business and I will continue to refer customers to this Postal Annex.

I'm always greeted by the friendliest people! They're easy…read moreto communicate with, and provide the best service all the time. Cute little spot with the cutest little trinkets.

I am fully aware were the most annoying couple dropping off items... i could not for the life of me…read morefigure out how to rebox an item to return. The sweetest female employee ever came over and helped me look through a YouTube video to condense my item to get it back in the box. She went way above and beyond to help me and I'm fully aware she did not need to do this. Deepest of gratitude

Let me be brief on this review I'd like to share. As much as I have to ship many boxes and many…read moreletters, This is not my favorite place. The wait time in line is ridiculous number one even in the week days during the day. Second of all the employees seem beaten down tired and cranky. Not so much a place that I enjoy visiting or coming to. But in fact it is something that I need to do and have to do is to mail boxes and priority mail. So it serves as a function in the neighborhood yes' but not exactly, fun place to be. So UPS has gone downhill quite a bit the floors are dirty, Not that I'm complaining it's just factual I'm very observant on my surroundings. I noticed a lot of people bringing in these strange looking packages some very heavy some oblong some very strange sizes. But what do you expect at UPS?? Yes I am very grateful to have a, UPS close to me. Until next UPS visit!

This location has new ownership in the past 12 months. The poor reviews are based on concerns with…read morethe previous owners. I have been using Pakmail for my shipping needs, and I couldn't be more impressed! The staff was incredibly friendly, professional, and efficient. They took the time to carefully package my fragile items, ensuring they arrived at their destination safely. What truly sets Pakmail Steiner apart is their attention to detail and commitment to customer satisfaction. They offered me multiple shipping options, provided tracking information right away, and even followed up to ensure everything went smoothly. If you're looking for a reliable and hassle-free shipping service, I highly recommend Pakmail. They go above and beyond to make the experience seamless and stress-free!

What a joke! Closing early. Caught guy locking up, had three packages with prepaid label that…read moresimply needed to be scanned (I desire a receipt on high ticket items) and he blatantly refuses. "Come back tomorrow...come back tomorrow." DO NOT RECOMMEND. Figures it's in SHWH SR.

Everyone's always super nice here. They always greet you cheerfully when you walk in, even when…read moreyou're just there to return Amazon stuff. The times I've needed to return something with an associate, they've always been friendly and helpful. They usually have an open 10 min parking in front. No complaints. Clean store. Convenience plastic recycling bin outside the store.

Dan was so helpful and quick with getting my package returned!! The store is always kept so neatly…read moreand they're always so willing to problem solve with you!

Cannot say enough nice things about this pak mail Susan,…read moreJerry and Jackson are so helpful and sweet! Very affordable, great hours and never a wait. I also love their greeting card selection, I always find something cute and different. You won't be disappointed!

RUDE. I used to enjoy stopping by on my lunch break to take care of shipping needs. Won't be back…read more Very unfriendly and rude Service.

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

I went to the Postal Annex this morning with 16 larger envelopes to mail and had no idea what the…read morecost would be. The lady behind the counter was very helpful and I was able to complete my mailing plus bought additional stamps quickly with no wait. This location is clean all wore masks and used plexiglass where appropriate. Many other locations have long lines and are not as spacious as this location. Come by for your mailing needs.

Awesome service and fair prices in a convenient location. Very careful packaging of all the items I…read moreneeded to ship out. The best place I've mailed stuff by far.

I needed to ship several old LPs to the Recorded Sound Archives at Florida Atlantic University and…read morethe friendly folks at the Pak Mail on Anderson Lane did an amazing job of packing, especially one over-sized LP that was larger than a regular 78. Marcos and Ethan were so very helpful and friendly. I highly recommend this particular Pak Mail location for all of your shipping needs!

They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

The manager Will went above and beyond to help me get a print job done and I sincerely appreciated…read morehis effort. He was patient with the process of receiving the files and called back to make sure we were on the same page regarding the plan. I'll be back at this store for sure. Thanks Will! Ryan

This is the nearest full service UPS store in my area and each visit has been consistent. Agents…read moreare courteous, polite and will answer your questions to the best of their knowledge. I've had to make several returns the last year and each time I received good service, which includes a printed confirmation receipt with the tracking number. Every package dropped off has arrived to their destinations without delay.

Our business has been using this Postnet location for the last 3 years for both shipping and large…read moreformat printing. The staff there, especially the owner, do a fantastic job of making us look like heroes to our clients. They never disappoint when called upon to help us make an impossible deadline. Thanks Postnet! C. Hill-Cloyd

My experience at PostNet has been mixed. This location has been understaffed on my last few…read morevisits. I have encounter long waits, even during what I would consider to be non-peak hours. I run a small business and recently experienced issues in sending a package in the timeframe specified. The staff that are available, are genrally friendly and helpful.