They are always kind and helpful They are very…read moreknowledgeable I try to give them as much business as possible!

I had a mailbox here for a number of years, and the entire team (particularly Brad) was always…read moresuper helpful when it came to checking our box or sending out a variety of packages.

Service is fast and people are very friendly. I absolutely dread going to the post office,…read moreespecially USPS but places like this make it an absolute breeze. Highly recommend.

Rude staff. Asked for a receipt for several expensive packages I dropped off. Was scoffed at to…read morerequest such a thing.

Amazing service. He helped us get a really challenging package delivered and at a great price!…read more Greetings from MN!

So Happy everything is back to normal with regular scheduled days and times for opening and closing.read more

Drive the extra 5 minutes to the USPS office. It cost me $1.55 a piece for two extra postage…read moregreeting cards. Parcel Plus wanted 7.50 - not really worth my time to ever use their services again. I can imagine UPS and FedEx rates are equally as bloated. Buyer beware.

I had a FedEx package that arrived sooner than expected. When I wasn't home to sign for it, they…read moresent it here. I went to several different Fedex locations to obtain this information but they all agreed that the package had been dropped off here and signed for at this location. When I came in the next day to retrieve it, I was greeted by a nice but shy younger female employee who could not locate my package. When I asked her to double-check and look again, her manager came over and yelled at me. This woman was combative, rude, and arrogant. She explained to me that FedEx drivers and staff were idiots and that they had messed up, not her. She said they make mistakes all the time and that it wasn't on her to fix it for me. She also refused to look again for my package and then told me, her staff doesn't make mistakes. Ever. She literally said her staff doesn't ever make any errors so they couldn't possibly have misplaced the package and didn't need to look again to appease me. I will never go to this business again for anything. It's not the right way to treat customers, who are frustrated already that they have missing mail. She did nothing to improve the situation. We never did find that package and the whole thing had to be refunded and reshipped, which took weeks because she could not be bothered to just check for me one extra time to help.

Today I received quotes on multiple services (UPS, USPS, FEDEX) all at once made my life simple!read more

This Pak Mail is in a good location and reliable. Victoria, the owners wife, and Jason are both…read moreincredibly helpful and kind. They will attend to you very well.

Dan was so helpful and quick with getting my package returned!! The store is always kept so neatly…read moreand they're always so willing to problem solve with you!

The absolute BEST UPS store I've ever been to. I come here exclusively since the staff is the…read moreknowledgeable and friendly. I'm typically in and out in seconds.

I got amazing service here! I was greeted enthusiastically, and, when I showed the package I was…read moresending, I was immediately engaged joyfully. My package eases the workload because it's a regular one a company sends thru UPS. Employees see them and know it will only take 2 minutes to process. I love making them happy and love that it always ensures great service!

Came in to return a package. Both clerks had a nasty attitude. Very rude. Lack of customer service…read more They do not need to be at the front desk if thats how you are going to treat customers. Bad for business and lack of professionalism.

It's the season. Mailing off Christmas goodies to my family back home…read more I got here right as they opened. Hoping to beat the mad rush and long lines. One of the boxes was pretty heavy so I knew it was going to cost a lot plus it was going to Maine.. And the other 2 were going to be a lot less of a cost. So grateful for the UPS store and their professionalism. They handled my boxes with care. Making their measurements and weight and adding the shipping label to each one. I was told roughly when they would get to their destination. I was also given the tracking number too. Again, grateful for the men and women that handle our packages not only at Christmas time when things get crazy, but throughout the year. Thank you.

The staff here always goes above and beyond. Super friendly, fast and efficient, with a smile on…read moretheir faces. :D Service is definitely five stars all the way. There is often a line at this busy location, but the employees work very swiftly. There is almost always at least two staff on any shift. The store has everything you need for all of your shipping requirements. Typically open parking spots right in front of the storefront. Deduct one star for the self-service machines that are often right malfunctioning (hence the long lines).

I have had the best experience at any print and mail service ever!! The welcome, professionalism,…read moreefficiency, support and compassion at this Tarrytown Windsor is worth a drive from afar. Sarah and the team at Pak Mail Tarrytown have gone above and beyond any service I have ever gotten. They helped me at a time when I was in great need with lots of continual arduous paperwork and no printer. They made a folder for me and my cause and gave the best service and had things printed before I arrived. They all really helped ease the difficult time I was going through. It is people like Sarah and the team at Pak Mail Tarrytown that through their giving attention make you realize that there are good people who really care who go above and beyond their job. They helped me beyond all measures and gave me more hope and help and support than I could ever believe would come in the best print shop experience I have ever had. Thank you Sarah and all at Tarrytown Pak Mail. I am ever so grateful for all you did for me and do for people*****

So glad I found this spot as a UPS drop off. Learned that some Amazon returns can't be taken to an…read moreAmazon drop off center. This location is in Tarrytown so you don't have to drive into the city or westlake to send your package. The employee was super helpful and had a box that fit my package perfectly. I had printed the shipping label and they packed it and taped it up for me. super helpful when I was already annoyed at having to return something. I'll be back soon.

Maureen was great. Very responsive, easy to book with, personable. Highly recommend her for mobile…read morenotary services.

Maureen was super responsive and was able to take care of our notary needs same day…read more Great to work with!