Cancel

    Open app

    Search

    The UPS Store

    3.4 (67 reviews)
    Closed 9:00 am - 7:00 pm
    Updated a few days ago

    Services - The UPS Store

    Copymaking services

    Mailbox centers

    Printing

    2 More Services

    Scanning

    Shipping centers

    The UPS Store Photos

    Recommended Reviews - The UPS Store

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Came in to return a package for an Amazon return. This man was super rude.
    Lauren P.

    If I could give this place no stars I would. I came here to return a package for Amazon and it was one of the worst experience I've had at a UPS Store. This man was rude all around. Coming in he was rude to the lady before us. Once it was our turn, he was rude as well. I've read other reviews for this store and this is not the first time he is rude. I'm not sure if he is the owner but that doesn't give him an excuse to be rude. This will be the last time I come to this store and hopefully this review helps others so that they don't have a bad experience as well.

    Ups is right inside the red brick wall

    See all

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Bobby is very rude. He can't be bothered with your questions. I'll drive a little further for better service.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Payam T.
    927
    26
    11

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Wanugee N.
    4156
    2063
    15533

    18 years ago

    Helpful 4
    Thanks 0
    Love this 4
    Oh no 0
    Photo of Monica L.
    2772
    1877
    1794

    11 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pat E.
    28
    2
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    the staff is very rude they have no kindness to talk to customers, first and last time I come to that place.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Eman S.
    84
    7
    16

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M S.
    171
    78
    2

    5 years ago

    Helpful 1
    Thanks 1
    Love this 0
    Oh no 0
    Photo of Blinky O.
    31
    38
    54

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Lupe us great!! the Asian person that is there looks totally pissed off all the time. Think he hates having to be there.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Lupe is the greatest!! very helpful and pleasant. Very attentive and professional. keeps the place tidy and organized.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of M. B.
    5
    47
    8

    10 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    12 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Loni H.
    39
    16
    6

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Brant W.
    118
    48
    16

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lucky O.
    0
    479
    191

    10 years ago

    The guys is nice. He offers receipt when dropping off, which is very helpful. Service is fast and good.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Toma C.
    0
    1823
    10905

    14 years ago

    I only drop off my ups boxes they seem to be nice. I only had one box that I didn't get credit for.

    Helpful 0
    Thanks 0
    Love this 2
    Oh no 0
    Photo of J B.
    0
    1
    0

    18 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    Lupe was very helpful explaining to me the shipping procedures and definitely had a good experience!

    Mentioned in 15 reviews

    Read more highlights

    Verify this business for free

    People searched for Shipping Centers 9,802 times last month within 15 miles of this business.

    Verify this business

    Photoworks By Rick - Services

    Photoworks By Rick

    (115 reviews)

    $$

    I had a very disappointing experience here…read more I brought in two rolls of 35mm film simply to have them developed (no scans or prints, as I have my own scanner at home). When I was told they don't offer "develop only," I said "that's a shame, no problem" and began to leave. Instead of ending the interaction there, the owner questioned why it was "a shame" and began explaining that there's "no money" in just developing film and that it's not worth it for him. He implied that I wasn't bringing enough business and suggested I should just learn to develop film myself. When I mentioned I already know how but don't have the equipment at home, he continued asking what lab I usually go to and what scanner I use, then laughed at my setup. At that point the conversation felt condescending and unnecessary. I was not upset that he doesn't offer develop-only services -- that's his right. What upset me was being made to feel like I was doing something wrong simply by requesting a service and being willing to pay for it. After the exchange escalated, he then offered to do the developing anyway, and eventually even said he would do it for free. By that point, the interaction had already become uncomfortable and argumentative, and I no longer felt confident giving him my business. A simple "we don't offer that service" would have been perfectly fine. Instead, the interaction became unprofessional and dismissive. I cannot recommend this shop based on how customers are treated. Also check out the response the owner Rick gave to my review on Google on the image attached. His response tells us far more about him as a person. 1. "We do not offer Dev. only and our website reflects that." This is deflection. My review already acknowledged that it's his right not to offer that service. That was never the core complaint. He's reframing the issue into something easier to defend -- policy -- instead of behavior. That's a classic move when someone doesn't want to address tone or conduct. 2. "Established 1998... devotion and love of photography..." That's credential shielding. When someone leans on years in business or passion as a defense, it usually means they don't want to examine how they handled a specific interaction. Longevity good customer service. 3. "The rest of your review is just a personal rant..." That's the tell. He didn't: Acknowledge my experience Apologize for any misunderstanding Say he's sorry I felt uncomfortable Clarify his intent Offer to make it right He labeled my review as emotional and dismissed it. That's ego protection. What this tells me about him * He takes criticism personally * He reacts defensively * He reframes instead of reflecting * He likely believes he did nothing wrong * He prioritizes being right over being relational Zero accountability in that response. A business owner with strong emotional intelligence would say something like: "I'm sorry the interaction came across that way. That was not my intention. While we don't offer develop-only services, I regret that the conversation felt uncomfortable." That would have neutralized everything. Instead, he escalated by calling it a rant. "because of a short, first time interaction". In business, first impressions are everything Mr. Rafik Keshishi.

    Hi hesitate to write this review because my interaction was so brief... no money was exchanged, but…read moreI did try to give this man my business. Whoever the guy was that came out from the back room. (I'm assuming it was Rick, gave me the most unfriendly welcome I think I've ever experienced at any business. I walked in smiling and greeting him by name telling him I'm the one who had called about transferring two 8mm film rolls to digital. Without getting into too much detail, what he quoted me over the phone turned out to be less than accurate and not the full story. He did not tell me there was a minimum amount of film rolls to get the price he quoted me. So not only was he unfriendly, he was also not forthcoming.

    The UPS Store - shipping_centers - Updated May 2026

    Loading...
    Loading...
    Loading...