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    The UPS Store

    3.4 (68 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated 1 month ago

    Services - The UPS Store

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    The UPS Store Photos

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    Reviews With Photos

    Everyone there is very kind and go out of there way to help you. And are also very patient. If you need help please go here

    Came in to return a package for an Amazon return. This man was super rude.
    Lauren P.

    If I could give this place no stars I would. I came here to return a package for Amazon and it was one of the worst experience I've had at a UPS Store. This man was rude all around. Coming in he was rude to the lady before us. Once it was our turn, he was rude as well. I've read other reviews for this store and this is not the first time he is rude. I'm not sure if he is the owner but that doesn't give him an excuse to be rude. This will be the last time I come to this store and hopefully this review helps others so that they don't have a bad experience as well.

    Ups is right inside the red brick wall

    See all

    Photo of Y B.
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    9 years ago

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    5 years ago

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    Photo of Wanugee N.
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    18 years ago

    Helpful 4
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    5 years ago

    Bobby is very rude. He can't be bothered with your questions. I'll drive a little further for better service.

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    Photo of Monica L.
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    11 years ago

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    9 years ago

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    Photo of Payam T.
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    7 years ago

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    10 years ago

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    5 years ago

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    Photo of Pat E.
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    9 years ago

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    Photo of Eman S.
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    8 years ago

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    4 years ago

    the staff is very rude they have no kindness to talk to customers, first and last time I come to that place.

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    Photo of M S.
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    5 years ago

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    Photo of Blinky O.
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    8 years ago

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    9 years ago

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    6 years ago

    Lupe us great!! the Asian person that is there looks totally pissed off all the time. Think he hates having to be there.

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    10 years ago

    Helpful 1
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    Photo of M. B.
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    10 years ago

    Helpful 1
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    12 years ago

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    Photo of Loni H.
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    11 years ago

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    Photo of Lucky O.
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    11 years ago

    The guys is nice. He offers receipt when dropping off, which is very helpful. Service is fast and good.

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    10 years ago

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    Photo of Brant W.
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    12 years ago

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    9 years ago

    Lupe is the greatest!! very helpful and pleasant. Very attentive and professional. keeps the place tidy and organized.

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    Photo of Toma C.
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    15 years ago

    I only drop off my ups boxes they seem to be nice. I only had one box that I didn't get credit for.

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    Photo of J B.
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    18 years ago

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    11 years ago

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    9 years ago

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    Page 2 of 2

    Ask the Community - The UPS Store

    Review Highlights - The UPS Store

    “Lupe was very helpful explaining to me the shipping procedures and definitely had a good experience!”

    Mentioned in 15 reviews

    Read more highlights

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    FedEx Office Print & Ship Center - FedEx location in Huntington Dr, Monrovia.

    FedEx Office Print & Ship Center

    (205 reviews)

    I just do my drop offs here. But the staff is always nice…read moreand they're always on it. I specifically go out of my way to come here only All the other Fed Ex hubs and drop off places are careless and toss my expensive packages around. But this location care and always make it work!

    I am extremely disappointed with the way my husband and I were treated at this FedEx location, and…read moreI am asking that this complaint be escalated to the highest level of management possible. My husband had just finished using the self service system, and afterward we asked an employee if we could use the restroom. Her response was rude and dismissive. She told us that someone would be with us in a moment. I told her respectfully not to speak to me rudely. After we came out, she approached us and rudely told us that we could not use the restroom together. The restroom is clearly designated as a family restroom. I have severe anxiety, and there are times when I need to accompany and assist my husband because he has a disability and experiences pain. We were not causing a disturbance or doing anything inappropriate. We were simply trying to use a clearly designated family restroom together. What was most upsetting was the way both of us were treated. We felt disrespected, dismissed, and ignored when we were trying to communicate with the employee. There was no reason for the interaction to become confrontational. I expect FedEx employees to treat customers with basic courtesy, professionalism, and respect, especially when a customer explains that they need to assist their disabled spouse. I am requesting that management review what happened, speak with the employees involved, and address how customers with disabilities and their spouses or caregivers are treated at this location. I am not asking for special treatment. I am asking for basic respect, professionalism, and appropriate customer service. Please have someone from higher level management follow up with me regarding this incident. The picture below is who was rude to me thank you for understanding and reading my concerns

    The UPS Store - shipping_centers - Updated October 2026

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