I use FedEx print services once a year because the color prints I need printed on label paper…read morealways jams my works copier and printers. I haven't previously had problems, but this particular visit this week their copier for professional services kept jamming. They ended up printing them on the outside self service copiers, but the color quality was not as good. What normally takes a few mins to print this job took over 30 minutes to figure out.

I had a particularly upsetting customer service experience today with the Assistant Manager at this…read morelocation - Anthony. I called earlier in the day - at around 5 pm - asking about timeframe to deliver an important document and he was evasive and vague about pricing and delivery for it. The only clear answer he could provide was I had to get the letter out by today to avoid overnight charges or missing the delivery window. So I told him I'd rush to get there today as he suggested. I saw the door open at FedEx as I parked and walked up at 5:59 pm (they close at 6 pm); he was already closing the door. He opened the door back up to tell me I was "late" and refused to help me send out the letter we had discussed over the phone saying "it wasn't his problem" and I had to come a different day. He was so dismissive, smug, unkind, unprofessional, and completely lacking in basic empathy when talking to me. He thought it was more appropriate to place blame on me rather than helping me as a customer. I've never been treated this way by anyone at this location and I can say I'll definitely go out of my way to go to any other ship center besides this one. Anthony should not be working in customer service or dealing with people and would strongly caution others against relying on this location or dealing with him. I can't imagine why anyone would want a manager like this who will basically drive away business.

When I think of exceeding expectations, satisfaction and execution of a task, the UPS Store in…read moreMonrovia takes the top prize. Through constant communication via phone and email to exquisitely packing of a rare item, this store is the best. I utilize John Moran Auctions often and one aspect that is difficult is the coordination of logistics. I highly recommend you use this store if you ever been utilize John Moran Auctions. Finally, what amazing value this store offers as well as extremely cost efficient.

Oh My! I finally found a UPS store with the self-service Kiosk locally! It is so convenient to just…read morebe able to scan my return QR code, print my own labels directly from the machine, drop off and go! This location is huge, clean, and organized, with plenty of street parking right outside. Definitely a 5 star UPS location!

If you are looking for a quality product at a good price in a short period of time like I was, Mark…read moreat Sir Speedy is the 'go to' guy. I wanted a special sign to commemorate a family event and time was critical. Mark delivered and earlier than expected! Highly recommend you check him out for your printing needs!

In a time when everything is digital, places like Sir Speedy really save the day! Came to the…read moreCounty office nearby and needed quick copies but only this location showed nearby. Saved me a return trip to get documents for the county and the gentleman at the front desk is wonderful! Thank you so much!

First time placing an order with the Christi the Owner, She…read morestayed late to get my info to process my request and promptly had it ready by next day and even notified me when it was ready. That's quality service and a great value these days. Will go. Ack and recommend to all! Thanks again Christi!

Best reprographics company I have ever worked with. I work in commercial development and have many…read morelarge plan print jobs with tight turnaround times. Monrovia Reproduction has consistently been the most reliable and their packages are the highest quality.

Rick restored a very old family photo and made brought it back to a perfect picture…read more It is amazing how Rick took a a faded and bleached out image and brought my Father back to life ! We are so grateful !

I had a very disappointing experience here…read more I brought in two rolls of 35mm film simply to have them developed (no scans or prints, as I have my own scanner at home). When I was told they don't offer "develop only," I said "that's a shame, no problem" and began to leave. Instead of ending the interaction there, the owner questioned why it was "a shame" and began explaining that there's "no money" in just developing film and that it's not worth it for him. He implied that I wasn't bringing enough business and suggested I should just learn to develop film myself. When I mentioned I already know how but don't have the equipment at home, he continued asking what lab I usually go to and what scanner I use, then laughed at my setup. At that point the conversation felt condescending and unnecessary. I was not upset that he doesn't offer develop-only services -- that's his right. What upset me was being made to feel like I was doing something wrong simply by requesting a service and being willing to pay for it. After the exchange escalated, he then offered to do the developing anyway, and eventually even said he would do it for free. By that point, the interaction had already become uncomfortable and argumentative, and I no longer felt confident giving him my business. A simple "we don't offer that service" would have been perfectly fine. Instead, the interaction became unprofessional and dismissive. I cannot recommend this shop based on how customers are treated. Also check out the response the owner Rick gave to my review on Google on the image attached. His response tells us far more about him as a person. 1. "We do not offer Dev. only and our website reflects that." This is deflection. My review already acknowledged that it's his right not to offer that service. That was never the core complaint. He's reframing the issue into something easier to defend -- policy -- instead of behavior. That's a classic move when someone doesn't want to address tone or conduct. 2. "Established 1998... devotion and love of photography..." That's credential shielding. When someone leans on years in business or passion as a defense, it usually means they don't want to examine how they handled a specific interaction. Longevity good customer service. 3. "The rest of your review is just a personal rant..." That's the tell. He didn't: Acknowledge my experience Apologize for any misunderstanding Say he's sorry I felt uncomfortable Clarify his intent Offer to make it right He labeled my review as emotional and dismissed it. That's ego protection. What this tells me about him * He takes criticism personally * He reacts defensively * He reframes instead of reflecting * He likely believes he did nothing wrong * He prioritizes being right over being relational Zero accountability in that response. A business owner with strong emotional intelligence would say something like: "I'm sorry the interaction came across that way. That was not my intention. While we don't offer develop-only services, I regret that the conversation felt uncomfortable." That would have neutralized everything. Instead, he escalated by calling it a rant. "because of a short, first time interaction". In business, first impressions are everything Mr. Rafik Keshishi.

This will be my go-to spot when I need to print…read more Mark was incredible and on top of my order from start to finish. I reached out for a quote, and he responded super quickly with pricing and helpful information. The customer service alone already stood out, but what made it even better was how efficient everything was. The turnaround time for printing was extremely fast! He was also very accommodating when it came to the design. Made the process smooth and easy, and he cares about making sure his customers are happy with the final product. On top of that, the pricing was reasonable for the quality and speed you get. If you need printing services, I highly recommend coming here. Great service, quick turnaround!

Great product. Great service. This is my place to come to order merch for my business.read more

Stellar customer service and Quality Signs!! I wish i could give them 10 stars!!!They put the FAST…read moreIn Fastsigns!!! We placed our order yesterday and this morning I received a courtesy call today to let me know sign was ready to pick-up this morning. Shout out to Haley she is amazing, informative, and kind!! Thank you Fastsigns!

From the owner: Your business deserves to be seen, and at FASTSIGNS, we can help you with visibility and so much…read moremore. We are a custom sign and visual solutions company that can handle a wide variety of your business's needs, including content development, graphic design, and project management. Our visual idea experts offer unmatched insight and will work closely with you to understand your business and develop customized solutions that convey your message.

Came here with my partner to print something and service was very easy and quick. I called because…read moreI found this place online and need to special print something and the man I spoke to was quick to offer me the print with color 12 by 12 cardstock for $3. When I got there with my partner I emailed him the photo and they printed it and cut it for me in 10 minutes. Only thing was while waiting it was extremely humid in the place so we had to open the door to breathe because of how hot it was, but no complaints. I highly recommend anyone needing a good quality print from this place. It's a small shop and small business and it's a great business to support. I believe it's owned by an older couple who are very hard working so stop by and print your things at an unbelievable and unbeatable price!

We have used Paper Mill Printers for many years! They are professional and deliver high quality. I…read morehighly recommend them.