Very professional and kind person .very organized and clean inside.the people work there are very…read morehelpful.

Very knowledgeable and helpful Fast and friendly, solved…read moreall my issues with shipping

I thought of PostalAnnex as just a place for shipping and mailing, but this location is so much…read moremore than that. It's actually such a convenient place for gifts, party preparation, and all the little things you may need for a special occasion. You can come in with an idea and find so many helpful and unique items all in one place. I also really love that they carry local products, which makes it much more interesting than a typical shipping store. It's fun to look around because you always find something a little different. The owner is incredibly kind, welcoming, and genuinely helpful. They really take the time to help, and that makes such a big difference. This PostalAnnex location is a great neighborhood spot not just for shipping, but for gifts, party needs, local products, and so much more. I'm always happy to support a local business like this.

Happened to be in the area and popped in to take care of some business. The staff were so friendly…read moreand helpful and quickly took care of my transactions.

Have always been greeted by by name and given great service…read more Love Jimmy and John as they are very personable and take good care of me!

Consistency is important when it comes to customer service and Jimmy at this UPS Store makes it…read morehappen. He is helpful, polite and all about customer satisfaction. He patiently teaches his customers how to use the UPS self service package check ins as well as patiently answering customer questions. Thank you UPS Store for being here and for this most valuable employee.

I stopped at the UPS store first, notary was on a lunch break. Went to the postal shop across the…read morestreet from UPS, notary doesn't start work until 2 PM, finally drove to the postal annex, which is right next-door to Jinky's, and this father son Team took care of everything instantly. Printed a color copy of my document, notarized all, and it was fast and easy! It felt very good to support this small family owned business as opposed to waiting on the long line at the UPS store. Find these guys! They're warm and wonderful and a local business!

I love supporting small businesses in my neighborhood, and this family-owned postal store is a true…read moregem. They are always efficient, friendly and welcoming. It's wonderful to have a local business that provides such great service with a personal touch.

MAIL CENTER UNDER NEW SUPER NICE OWNERSHIP…read more The Mail Center has been under new ownership for a good few months now. The owner, Heather brightens and warms the place up. It's always nice to see her and the adorable puppy (no, I'm not talking about Jeff:) Jeff has been there thru the different owners and it's always nice to see him. I was sad that Rebecca had to go with the previous owner to Ventura.. I promised I would come on and change my previous bad review or write a new one. The previous owner tried to bully me to and even tho that super terrible guy was gone, it still lingered. But Heather deserves a clean slate and the place is sOoo much better now. I was more than happy to write this. So for anyone new and looking at previous poor reviews .... I HAD to come on about a year or so ago and write a bad review as there was an employee who was so incredibly horrible that almost every bad review references him (or employees who had to follow some really cheap rules of the owner back then) this one employee even made the other employees miserable... I dreaded coming in. You could not even say "Hello" to this guy without getting the crappiest and most inappropriate response. It was nuts. They finally let him go and Rebecca came onboard and things got better. The owner back then also made everyone's life yucky by making rules like having employees charge for silly things... like an inch of tape.... if one reads you will see the only bad reviews were about that old owner and that red headed pudgy ray of pure depression that made dark clouds afraid to congregate and cower in fear :D. sounds dramatic but so true. Heather, the new owner is incredibly nice and I truly hope she remains. I have been a yearly box holder for a couple years or so now and I have seen a couple owners. GIVE THE NEW OWNER A CHANCE How many owners put sweet notes saying Hi introducing themselves to everyone in their store? Heather does. I don't see my original poor review about that depressing guy and the old owner but it is unfortunate the new owner, heather has to inherit past owners reviews. And if the place hadn't changed so noticeably I wouldn't waste my time. Really happy with the store now. A long time ago I batted about some ideas for the place but it never was worth bringing to that other owner... one idea to bring in people was to use some of that wall space to the left of front door as youre walking in... instead of the table on the other side with scattered business cards (does anyone really read them?) ie, a nice community board like they have at the TO Senior center next to the Library... they hand out same size card to everyone to write on and have a couple sections like rooms for rent or help wanted and help offered. etc. and its behind glass so its legit and not just scattered business cards and they clear it themselves once a month or something as it needs space. A really nice one would bring in people ? and if the area near the glass was made cozy and shaded from light you could set up a few chairs and some board games where people could check out and play like some of those boba coffee houses do. Some boardgamers groups would probably pay to be able to have a place to play if you could setup a bigger table you could charge them a few bucks for a weeknight to use the front.... the santa susana museum had a room they did that for for the Simi Boardgamers Group. Ventura County Boardgamers used to have an attorneys office 1 night a week with all the boardrooms rockin with people bringing in their games and a few snacks just off Wendy Dr. :D

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Thank you so much for all of the help Tigran! The owner is so professional, hilarious, and very…read morepatient. We're so lucky to have an Anypostal within our community who has so many tools at their disposal! From notary to fingerprints! Thank you again!

Great service, quality and value. They have notary there, able to fax, copy and soon they will be…read moredoing passport. Love these guys, always great customer service and always a smile on their face!!

The owner at this location has no business being in a customer-facing role. None. I don't even know…read morewhere to start with how badly this place is run. I walked in to make two photocopies. TWO. The employee had no idea how to turn on the Xerox machine. The owner was somewhere in the back, completely useless, while his undertrained, staff fumbled around in front of me for 15 minutes. Not once did he bother to come out and help or even simply say where the 'ON' switch is located. I was told copies were $0.22 a sheet. Fine. I agreed to that. Then the owner had the audacity to charge me over $3.00 for two black-and-white pages -- pulling a "computer usage fee" out of thin air that nobody mentioned before I printed a single page. That is a bait-and-switch. Full stop. And when I -- reasonably, calmly -- pointed out the discrepancy? He screamed at me. A grown adult business owner screamed at a customer over a two-page photocopy rather than answer for his own shady billing practices. Absolutely unhinged behavior from someone who should not be customer-facing under any circumstances. I've been to other Postal Annex locations. They're fine. This one is run by someone with a temper, zero transparency, and apparently no interest in running an honest business. The Oak Park location on Lindero Canyon is his store. Everything wrong with it starts and ends with him. Stay away. Far away.

Closed at 4:30 not 6. Called and talked to the guy and he said he leaves whenever and that we could…read more"catch him in the parking lot maybe"

I use the store yesterday to pack up a couple of big items to ship to Canada. They are absolutely…read moreprofessional and very efficient. To make things even better, they are very fair on their pricing. Two women helped me and a gentleman as well assisted I can't say enough in this short review about how pleased I was. I will return for future shipment needs.

Worst place ever I had to drive from MOORPARK California to Thousand Oaks so I can return my items…read more A box was not needed yet. They wanted to make money and charge me for the box. Horrible place horrible attitude absolutely despise this UPS store do not go.

Okay what a great little local gem that I'm sorry I've overlooked. Sometimes places just don't…read more"stand out" to you for whatever reason and I've passed by this store for years not giving a real thought to what they were. Coincidentally I found myself in this shopping center doing some of my usual errands and the word postal caught my eye. I knew I had to go into the post office later in the day but when I found them I was eager to check them out. Postal junction is clearly what it sounds like - a shop to meet your mail needs, purchase supplies and shop for obvious items like stamps, cards, mailing boxes etc. I came in around lunch time and I was the only customer. A total breeze. I'm always waiting in long lines at the post office to get my refill of stamps or usually forgetting to ask for them when I'm at the few big grocery retailers who will sell you stamps. I can't tell you how much nicer it is now that I realize they are here just to stop in my for my regular stamp sleeve purchase. Being the only customer the cashier rang me up right away, was nice and I was on my way. Can't tell you how much nicer and easier this experience was now that I know I can come here to mail off some goods and buy my stamps. I'm sure all of the locals and neighbors know of this spot but if you are like me and had overlooked them, look no further because this is such a great local postal store. Easy in and easy out.

I've used this location for years. They've always been nice to work with. I used their PO box for…read moreabout two years for some things, but let it lapse a couple of years ago. The owner has always been pleasant to work with.....until the last time that I was there. I assume that he was having a bad day, however, he made it clear that I was not welcome to come back without stating this directly. I sometimes I ship out things to businesses that will be returned to me. Because of past problems with this location I am extremely careful to ask them to put my name AND address as the shipper, so that it is clear that I do not want the shipment going back to their location by accident. This time the person that I did this through forgot and put MY name on the shipping address but Postal Junction's address. I contacted the company that i had shipped the item to and got the tracking number for the return to me and discovered that it was being shipped back to Postal Annex. Okay mistakes happen. I tend to not get too excited, no one's perfect. The UPS tracking number said the return package would arrive at PJ between 1:15 and 3:15, I showed up at 3:10. Alex wanted to charge me $5 for storage. WHAT? I told him that i had been very clear when sending the package out that I DID NOT their return address as the shipping address so as to avoid problems. He did not care, and was loudly arguing with me while his customers just looked on. I understand that people need to make a profit. But I also understand good customer service. Finally in a fit of irritation, he loudly proclaimed, "Okay take it" (without paying him his extra profit of storage $5 charge). If he were desperate and had kindly said "I need $5 it's a very bad time for me right now," then I would have given it to him, no questions asked. He does make money from UPS also and I always wanted to support him based on past business with him. Because of that past I give him two stars instead of one star But as I said, I know that I am not welcome back there.

I've used Postal Annex numerous times for notary and shipping services but most recently I had an…read moreexperience that warrants sharing. I got scammed by an ebay shipper, the sold a fake item and then sent a modified return label that would not scan, the tracking number didn't match the bar code, so that even though I returned the item for refund, the item never got there. According to ebay, I never sent it, because the tracking number provided by the shipper did not actually match the label, which corresponded to a label from April 2025! I would have been screwed if not for the detective like abilities of the owner, who pulled CCTV footage of my dropping the package, and UPS picking it up, She also printed the label again and had UPS scan it in front of her so see what was going on, and because of that, she was able to identify the scam and give me the ammunition needed to win my ebay case. Above and beyond service!

Had such a good experience here today with a young woman who notarized a couple documents for me…read more It was quick, professional and a great fun and pleasant atmosphere . I got the vibe that the two people working there actually like their jobs. Even when store being close to closing they did not make me feel rushed what so ever. I'll definitely use them again.