Needed a sign printed ASAP for our appliance store and these guys totally delivered. Trey and Nazy…read morewere awesome. They got it done in under an hour with zero hassle. I will be coming back for sure. Also, their gift section is actually really cool. Cards and fun little items I was not expecting.

Came here to print my blueprints for my next ADU project. They were super helpful and very kind!…read more The service was fast too. They had no issues with the email I sent. Everything was printed once I arrived. The store itself is very clean and has a lot of useful items and also very creative and cool gifts. Couldn't help myself and bought some candies and last minute Christmas gifts! The pricing was great on everything they sold in the store. Very reasonable! Look forward to doing more business here with them and ship out anything that needs to be sent out either work or personally. Thank you!

You should probably change your online hours to reflect your actual store hours. Pretty frustrating.read more

Yes, the previous poor reviews are still correct. They were closed at 6pm vs 6:30pm like it states…read moreon their website, Google, and Apple Maps. This was an issue that was addressed almost FIVE MONTHS ago and they responded to another review saying that it'd be something they'd "look into," but obviously don't care about fixing. Don't bother with them, this is an awful location anyway.

Consistency is important when it comes to customer service and Jimmy at this UPS Store makes it…read morehappen. He is helpful, polite and all about customer satisfaction. He patiently teaches his customers how to use the UPS self service package check ins as well as patiently answering customer questions. Thank you UPS Store for being here and for this most valuable employee.

STORE 4296 should be REPORTED to UPS corporate…read more Unfortunately, this is one of the worst UPS Stores in Westlake VIllage or even from here to Downtown Los Angeles, and that's saying a lot because I go to many locations. The biggest issue is the owner, John. He is consistently rude and unprofessional, which clearly explains why so many reviews mention his poor customer service. I asked for his name and he flat out refused, saying, "I'm not telling you." That alone says everything. So immature. This location nickel and dimes customers. Unlike most UPS Stores, they do not tape boxes BUT instead SELL YOU TAPE. For a UPS Store, this feels cheap and unnecessary, especially when other locations tape boxes without issue. They also do not scan packages at the counter. You are told to go do it yourself at the kiosk. Yes they'll help but c'mon just scan a few boxes at the counter when the store is empty! When I placed my boxes on the counter, John removed all of them and put them on the floor, saying customers needed the counter space. The store was EMPTY, one of the slowest locations around because of the owners' terrible service... What makes this even more frustrating is that the younger employees are great. They are polite, helpful, and professional. If the owners stepped back and let the young people who understand service run the place, this store's reputation would improve instantly. Unfortunately, the two older men who run it, including John, are a problem. I now go out of my way to use other UPS locations. Better service, faster experience, a little more understanding customers should be provided tape, and no attitude.

I stopped at the UPS store first, notary was on a lunch break. Went to the postal shop across the…read morestreet from UPS, notary doesn't start work until 2 PM, finally drove to the postal annex, which is right next-door to Jinky's, and this father son Team took care of everything instantly. Printed a color copy of my document, notarized all, and it was fast and easy! It felt very good to support this small family owned business as opposed to waiting on the long line at the UPS store. Find these guys! They're warm and wonderful and a local business!

I love supporting small businesses in my neighborhood, and this family-owned postal store is a true…read moregem. They are always efficient, friendly and welcoming. It's wonderful to have a local business that provides such great service with a personal touch.

I just stopped by to get a document notarized and the whole process was quick, easy, and very…read moreaffordable. Heather was so friendly and welcoming, which made the experience even better. Plenty of parking and no wait time...couldn't have been smoother. They also sell greeting cards and shipping supplies, which is super convenient.

Great customer service. Heather is such a terrific owner. She absolutely provides wonderful her…read morecustomers. Highly recommend!

Thank you so much for all of the help Tigran! The owner is so professional, hilarious, and very…read morepatient. We're so lucky to have an Anypostal within our community who has so many tools at their disposal! From notary to fingerprints! Thank you again!

Great service, quality and value. They have notary there, able to fax, copy and soon they will be…read moredoing passport. Love these guys, always great customer service and always a smile on their face!!

The owner at this location has no business being in a customer-facing role. None. I don't even know…read morewhere to start with how badly this place is run. I walked in to make two photocopies. TWO. The employee had no idea how to turn on the Xerox machine. The owner was somewhere in the back, completely useless, while his undertrained, staff fumbled around in front of me for 15 minutes. Not once did he bother to come out and help or even simply say where the 'ON' switch is located. I was told copies were $0.22 a sheet. Fine. I agreed to that. Then the owner had the audacity to charge me over $3.00 for two black-and-white pages -- pulling a "computer usage fee" out of thin air that nobody mentioned before I printed a single page. That is a bait-and-switch. Full stop. And when I -- reasonably, calmly -- pointed out the discrepancy? He screamed at me. A grown adult business owner screamed at a customer over a two-page photocopy rather than answer for his own shady billing practices. Absolutely unhinged behavior from someone who should not be customer-facing under any circumstances. I've been to other Postal Annex locations. They're fine. This one is run by someone with a temper, zero transparency, and apparently no interest in running an honest business. The Oak Park location on Lindero Canyon is his store. Everything wrong with it starts and ends with him. Stay away. Far away.

Closed at 4:30 not 6. Called and talked to the guy and he said he leaves whenever and that we could…read more"catch him in the parking lot maybe"

Worst place ever I had to drive from MOORPARK California to Thousand Oaks so I can return my items…read more A box was not needed yet. They wanted to make money and charge me for the box. Horrible place horrible attitude absolutely despise this UPS store do not go.

Rude. Door was open I walked in at 6:31. Clerk was at the computer. I walked up and he asked if…read morehe could help. I said I was there to pick up a package and he said "come back tomorrow, Same thing to customer that walked in behind me. Just rude. Try closing the door

Okay what a great little local gem that I'm sorry I've overlooked. Sometimes places just don't…read more"stand out" to you for whatever reason and I've passed by this store for years not giving a real thought to what they were. Coincidentally I found myself in this shopping center doing some of my usual errands and the word postal caught my eye. I knew I had to go into the post office later in the day but when I found them I was eager to check them out. Postal junction is clearly what it sounds like - a shop to meet your mail needs, purchase supplies and shop for obvious items like stamps, cards, mailing boxes etc. I came in around lunch time and I was the only customer. A total breeze. I'm always waiting in long lines at the post office to get my refill of stamps or usually forgetting to ask for them when I'm at the few big grocery retailers who will sell you stamps. I can't tell you how much nicer it is now that I realize they are here just to stop in my for my regular stamp sleeve purchase. Being the only customer the cashier rang me up right away, was nice and I was on my way. Can't tell you how much nicer and easier this experience was now that I know I can come here to mail off some goods and buy my stamps. I'm sure all of the locals and neighbors know of this spot but if you are like me and had overlooked them, look no further because this is such a great local postal store. Easy in and easy out.

I've used this location for years. They've always been nice to work with. I used their PO box for…read moreabout two years for some things, but let it lapse a couple of years ago. The owner has always been pleasant to work with.....until the last time that I was there. I assume that he was having a bad day, however, he made it clear that I was not welcome to come back without stating this directly. I sometimes I ship out things to businesses that will be returned to me. Because of past problems with this location I am extremely careful to ask them to put my name AND address as the shipper, so that it is clear that I do not want the shipment going back to their location by accident. This time the person that I did this through forgot and put MY name on the shipping address but Postal Junction's address. I contacted the company that i had shipped the item to and got the tracking number for the return to me and discovered that it was being shipped back to Postal Annex. Okay mistakes happen. I tend to not get too excited, no one's perfect. The UPS tracking number said the return package would arrive at PJ between 1:15 and 3:15, I showed up at 3:10. Alex wanted to charge me $5 for storage. WHAT? I told him that i had been very clear when sending the package out that I DID NOT their return address as the shipping address so as to avoid problems. He did not care, and was loudly arguing with me while his customers just looked on. I understand that people need to make a profit. But I also understand good customer service. Finally in a fit of irritation, he loudly proclaimed, "Okay take it" (without paying him his extra profit of storage $5 charge). If he were desperate and had kindly said "I need $5 it's a very bad time for me right now," then I would have given it to him, no questions asked. He does make money from UPS also and I always wanted to support him based on past business with him. Because of that past I give him two stars instead of one star But as I said, I know that I am not welcome back there.

RMS Printing was so helpful in printing some family photos in a unique size to fill these frames. I…read morecannot thank them enough for their beautiful and quick work. They were so easy to work with. Would highly recommend them for all your printing needs.

Fantastic service, wonderful quality, and my go to printer in Los Angeles! I just sent in a big…read moreorder today and within 20 minutes it's into production and will be ready within a few hours. Highly recommend!