We needed a new storm door. We used Jaeger in Madison for our kitchen cabinets and was very…read moreimpressed with John, who sadly retired. Unfortunately, Madison didn't have the door we were interested in so off I went to Union. Will the sales manager was a pleasure to deal with and was 100% knowledgable about storm doors. We ended up with the top pf the line Larson door and we couldn't be more pleased. Tommy and Carl did the installation, They were so helpful and friendly. It took a few hours and the end product came out fantastic. You could tell that the door was perfectly installed. I always use Jaeger as I'm not a fan of the big box stores. The customer service was outstanding and I was told if anything ever went wrong that the problem would be fixed immediately. I don't expect any problems but it's nice to know that Will is available in case. Great job.

Not contractor friendly whatsoever. Yard men have an attitude and manager doesn't care and seems to…read morebe to busy to get involved as yard workers damage material while loading then make you load cause of complaint about staff. Go to Dreyers., not worth the attitude especially after dropping 2200

I pass this shop everyday - never thought to stop in when I was tule shopping. I needed a…read moreparticular type of tile for a job, so I called them to see if they supplied it. The owner told me he could have a sample the next day. When I went the next day, not only did he have the sample, but he was very knowledgeable on what I needed the tile for. The pricing was very competitive. I ordered the tile and had it the next day as promised. Innovative Tile has a very nice selection of tiles - actually better than most tile shops around.... I was very surprised because I did not expect it. Definitely worth checking out. I'm sorry I never went in before.

I needed to replace my backsplash tiles due to water damage. Unfortunately, the same tiles I…read morewanted was no longer available. I didn't see anything that was close to what I had after visiting 5 tile stores. My friends and I stopped at Innovative Tile & Stone in Union, NJ. I was greeted warmly by JJ who took one look at the sample and immediately showed us the closest tile to what I wanted. With his expertise, I was able to purchase that tile. I am so happy not only to have the tiles I wanted, but also the positive experience and professionalism I encountered at this store.

We recently purchased a beam to go over our fireplace as a mantle. Working with Chris was an…read moreabsolute pleasure! He was beyond friendly and more than competent! The final product is beautuful and can't wait to hang it over our fireplace.

Fantastic to work with start to finish! love everything they did and when others come in, they…read morelove it as well!! Could not be happier with ALL the pieces we got!

I should have read the reviews for PENN TOOL out of Maplewood, NJ before ordering. DO NOT USE…read moreTHESE PEOPLE. They provide the worst customer service, the website appears to have the items in stock, however they appear to inventory nothing. You will get some runaround excuse. Just do yourself a favor and listen to others about this joke of a company, or you will be the next one posting a similar review here.

I told customer service the specs for the part I needed and got a barbie sized gear instead. Then…read morethey were going to charge me for shipping it back and a restocking fee. Once I pointed out it was their error it took almost a month to the day to get a return label. Now I'm getting bugged for not returning it quick enough. I should have stuck with McMaster Carr or literally anyone else.

I was in the union area and wanted to check flooring options a.. I went to Home Depot before this…read moreand I should say - Lowe's has much better options .. I mean not too many but better than HD . I was able to get what I wanted . Lots of parking outside .z service was really good in this location. The guy was with us almost for 15 minutes and answered all questions we had... he was very patient and knowledgeable.. not sure what his name was but he was in the hardwood / vinyl section. Good experience overall.

I had a horrendous experience with Lowe's online ordering and delivery. It delayed my project by…read moretwo full days. Their website promised same‑day delivery if the order was placed before 2 PM. I placed mine around 10-10:30 AM. By 7:10 PM, the tracking still showed "preparing order," and although the virtual assistant eventually connected me to the Union store, the phone rang for 15 minutes with no answer. The next morning, I called again and learned the order was just sitting there because no driver accepted the delivery. The associate stated Lowe's uses an Uber‑style system for same-day large building materials as well, which makes no sense. I offered to send a representative to pick up the order myself but was then told the entire order had been switched to the Paterson store because one item wasn't in stock. No notice, no communication. Paterson is too far, so I canceled everything. A second order for cabinet hardware was also mishandled. Cabinet hinges were sent to a Staten Island lockbox, and the cabinet handles were canceled because they weren't actually in stock. The website should clearly show "out of stock" or "not available at this location." The website, ordering system, logistics, and tracking are all poorly structured. Shoppers beware. I will be placing my order with Home Depot instead.

Went here today for some key services.. in and out in 15 minutes tops! Been going here since 95!…read moreReliable, local, and reasonably priced!

My neighborhood hardware store for decades. Even though they're allied with True Value you always…read morehave the experience of shopping at a locally owned mom and pop store. Generally you can find parking in the lot next door; if not there is another town lot a block away. I've always had terrific customer service at Bunchers!

We were looking online for mosaics for our bathroom. We called them up from the internet. Their…read morecustomer service was right on the money. They sent us a sample for our approval and then shipped our order the same day we called in. Our entire bathroom floor was shipped through UPS - it arrived the next day. It was easy to install and came out very beautifully. Would use them again for sure...just wish we had another bathroom!

i needed tile for my basement and came across www.Allstone.net. i was able to select what i wanted…read moreand customer service was great.