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    The Granite Professionals

    5.0 (6 reviews)
    Closed 8:00 am - 4:00 pm

    Services - The Granite Professionals

    Countertop installation

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    7 months ago

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    Vanities Unlimited - Coming June 2018!

    Vanities Unlimited

    (5 reviews)

    $$

    Shady shady SHADY!!!!…read more Got the ball rolling a few weeks ago. The woman Stephanie spoke with me. She messaged us on Monday (Feb 1) with a Friday delivery date between 1-2pm. We said this would not work, could we have a later time or alternative time. We messaged her on Wednesday, and again on Thursday. Did not hear back until today (February 4). Apologized our messages were "lost in the shuffle". We were told they would be checking with their driver. Unfortunately by now we are in a bit of a time crunch. She says "unfortunately I do not have an answer for you just yet" and offers us alternative companies. I then tried calling and messaging this woman who does not answer. The owner then calls up and screams at me. I said nothing and this woman is being nasty. She claims "I'm running a business I need a few hours!!!" I guess a solid 96 hours is not enough. She then calls me a bully and refuses to do business with us which is outright laughable. If you are ok with broken communication, a poorly run operation, and people who make accusations to cover their own mistakes, then this is the company for you!!!

    The lady who runs this has zero business sense... Why do they need appointment times? And when they…read moredo set appointments, they should actually be able to open the doors!!! I drove an hour to go see a vanity, which I had an appointment for, and they said a key that they had, didn't work. OK, it was a mistake...until I was told they had been trying to open it for a half hour before I showed up and could have called me to tell me not to come. Now the owner had a "colleague" meet me and asked if I wanted to come back later. You really think I'm going to drive another hour again so I can be told some other excuse? To top it all off, the owner had my number and didn't even bother to text, email, or call to apologize. She only responded after I had text her telling how upset I was and how I wasted the whole day waiting for the appointment because they were "busy" and spent time and money coming to see the vanity. She never offered anything to fix this, she only responded by explaining her screw ups and why her business acumen is horrible. I said that if i were her, I would first apologize wholeheartedly then offer to make it right by finding the soonest time to personally open up and show off the vanity and offer some kind of incentive/discount. She didn't even bother to respond. Either she doesn't need the business, or is too naive to realize how to do it correctly. I suggest not even bothering with this place because if this is how they screw up the simple things, imagine what the end result would be like...

    Unlimited Furniture - Hooker Melange Brennon Chest

    Unlimited Furniture

    (220 reviews)

    $$

    Sunset Park

    There is no customer service. They don't answer phones you can sit on hold indefinitely…read more There deliver company can not be directly contacted. You are given a 6 hour window with no followup

    BUYER BEWARE - DO NOT PURCHASE FROM THIS COMPANY…read more I strongly advise anyone considering this vendor to stay away. I purchased an outdoor table for nearly $3,000. Within just a few months of normal use, the table developed severe cracking across the entire surface. Despite a valid 3-year manufacturer warranty, the vendor refused to honor a proper refund or replacement. After I provided all requested documentation and photos, the vendor attempted to shift blame to the manufacturer. However, when I contacted the manufacturer directly, they confirmed the product qualifies for replacement under a 3-5 year warranty. Only after I involved legal counsel and sent a formal demand letter did the vendor suddenly change their position--claiming a refund was approved, but only if I donate the damaged table and provide proof. This is a massive, heavy concrete table requiring multiple people to move, making their demand completely unreasonable. I even offered for them to arrange pickup--they refused. Now, they have changed their position yet again and are offering only a replacement part (not a full table) and expect me to handle installation myself. This pattern of behavior is inconsistent, misleading, and highly unprofessional. It raises serious concerns about compliance with consumer protection laws and basic business ethics. I am actively pursuing legal remedies. Do not trust this company's warranty claims. Do not rely on their customer service. Protect yourself and take your business elsewhere.

    IKEA

    IKEA

    (538 reviews)

    $$

    This IKEA is near Newark's airport in Elizabeth and offers the usual furniture, decor, kitchen…read moregadgets and the delicious Swedish meatballs at their food court. As always with ikea it's hard to tag someone if you need help so get ready to do your own research. On the positive side it's great to be able to shop without annoying pushy salespeople. Keep in mind they open somewhat late at 11am on weekdays and 10am on weekends so don't go too early. I recommend going between 11am and 2pm on weekdays since it's somewhat empty at that time. There's a huge parking lot so parking shouldn't be an issue. While some of staff members are friendly, some of them look miserable and put zero effort to assist. For example, the lady handling returns and one of the guys from the food court. They should work for the DMV!

    Used to go this Ikea plenty in the past. Just like every other Ikea, it has the same type of…read moreservice and selection of stuff you'd expect to find at an Ikea. The place is like a maze to navigate through as it can be hard to figure out where you're going at all times and of course it doesn't help either when you're struggling trying to figure out where to go. The restaurant inside is easy to find and overall has the same decent quality of food that every Ikea has. As well as the last cafe near the exit that has good cinnamon rolls and other stuff. The value of the furniture and everything though could be better. Most furniture at Ikea isn't the best quality as it can be damaged easily or it doesn't hold up as well it should. The one fun thing about this Ikea is going to the restaurant and seeing the nearby airport and watching the planes take off and land.

    The Granite Professionals - kitchenandbath - Updated May 2026

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