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    The Granite Professionals

    5.0 (6 reviews)
    Open 8:00 am - 4:00 pm

    Services - The Granite Professionals

    Countertop installation

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    Vanities Unlimited - Coming June 2018!

    Vanities Unlimited

    (5 reviews)

    $$

    Shady shady SHADY!!!!…read more Got the ball rolling a few weeks ago. The woman Stephanie spoke with me. She messaged us on Monday (Feb 1) with a Friday delivery date between 1-2pm. We said this would not work, could we have a later time or alternative time. We messaged her on Wednesday, and again on Thursday. Did not hear back until today (February 4). Apologized our messages were "lost in the shuffle". We were told they would be checking with their driver. Unfortunately by now we are in a bit of a time crunch. She says "unfortunately I do not have an answer for you just yet" and offers us alternative companies. I then tried calling and messaging this woman who does not answer. The owner then calls up and screams at me. I said nothing and this woman is being nasty. She claims "I'm running a business I need a few hours!!!" I guess a solid 96 hours is not enough. She then calls me a bully and refuses to do business with us which is outright laughable. If you are ok with broken communication, a poorly run operation, and people who make accusations to cover their own mistakes, then this is the company for you!!!

    The lady who runs this has zero business sense... Why do they need appointment times? And when they…read moredo set appointments, they should actually be able to open the doors!!! I drove an hour to go see a vanity, which I had an appointment for, and they said a key that they had, didn't work. OK, it was a mistake...until I was told they had been trying to open it for a half hour before I showed up and could have called me to tell me not to come. Now the owner had a "colleague" meet me and asked if I wanted to come back later. You really think I'm going to drive another hour again so I can be told some other excuse? To top it all off, the owner had my number and didn't even bother to text, email, or call to apologize. She only responded after I had text her telling how upset I was and how I wasted the whole day waiting for the appointment because they were "busy" and spent time and money coming to see the vanity. She never offered anything to fix this, she only responded by explaining her screw ups and why her business acumen is horrible. I said that if i were her, I would first apologize wholeheartedly then offer to make it right by finding the soonest time to personally open up and show off the vanity and offer some kind of incentive/discount. She didn't even bother to respond. Either she doesn't need the business, or is too naive to realize how to do it correctly. I suggest not even bothering with this place because if this is how they screw up the simple things, imagine what the end result would be like...

    The Granite Professionals - kitchenandbath - Updated August 2026

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