Incredibly informative and helpful and I wasn't even buying anything from them. I'd certainly give them my business

Deciding to build our house from scratch was a very daunting prospect. Thank Heavens for Francesca Ficalora at Tiles Unlimited! She patiently brought us through the process for our bathrooms and helped us see the possibilities available to us. We relied on her guidance and leadership and we couldn't be happier with the finished product. She even helped steer our builder the right way from time to time! We couldn't have done this without Francesca and the crew at Tiles Unlimited! read more

I can't say enough good things about Tiles Unlimited. It doesn't need to be mentioned that a home renovation is a huge undertaking and usually takes more time than anticipated but we were fortunate to have Francesca guide us with remodeling the kitchen, dining room and three bathrooms. She is professional, thoughtful and very knowledgeable in all aspects of the endeavor. The owner Joe, the entire staff to include the showroom and the warehouse (with a special shout out to Stacy) were also very willing to assist with any concern or follow up issues. Again, a special thank you to Francesca and the staff for making a difficult process run smoothly and efficiently. I refer all my friends and neighbors to Tiles Unlimited.. Cathy and Jim, Rego Park read more

Tiles Unlimited was a wonderful place to purchase tiles. We needed tiles to either match or complement a section of existing tiles. Nick was extremely welcoming and helpful. He helped me pick out glass tiles. We discussed the pros and cons of ceramic and glass tiles. I showed him pictures of my kitchen. He estimated correctly the total square feet for tiling. He gave me options of translucent or opaque white grout. He went over options of tile liner. He gave me samples to bring to my home to compare to the current tiles. We picked out what we wanted, he estimated how much tile wastage that we needed. We purchased what we needed. It was a seamless, easy process. We also got treated to bagels and espresso in the morning. It was the best tile purchasing experience. You can go somewhere else if you like being treated like being treated like a second class citizen. If you want VIP personal attention and informative purchasing decision, you should come here. read more

Tiles Unlimited is an awesome final destination for deciding on the best tiles for your bathroom or kitchen projects. We were very happily impressed with Anne, our lovely and extremely educated salesperson. We told her what we were generally interested in, and she completely helped us narrow down our choices for our most gorgeous bathroom renovation. She was also 100% on target in regards to her mathematical calculations regarding just how much different tile we needed for our project. Regarding prices, they are very competitive and reasonably priced. They have a huge selection of high-quality tiles in every style & color. Do yourself a favor and just go here. You'll get the best product, service and tiles! read more

I don't think that my bathroom designed by Tiles Unlimited could have came out any more perfect!! Francesca is God's gift to the design world and created me a show stopping bathroom. She helped me with every step of the process and was always available with any questions or concerns I had. This was my first time ever doing any type of construction and remodeling and I am so grateful for the help from her. They were really great with setting up delivery and letting me know when things were coming in. Everything came out so beautiful, I 100% will use them when I need to redo my kitchen, and recommend them to my friends and family. Francesca is the absolute best !!!!! read more

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I can't say enough good things about Michael and the fantastic selection at Tiles Unlimited. Michael gave us so many great recommendations to help us design a beautiful bathroom. It came out perfect and we absolutely love it! Tiles Unlimited truly has the best selection of quality tiles and incredible staff. read more

Tiles Unlimited - Interior Design Near Me - Glendale, New York

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If you could give a 6th star for knowledge, friendliness and extreme patience, Tiles Unlimited would get it. The time they were willing to spend with us for a $1,000 purchase was extraordinary. When Francesca sat with us to finalize price and details, she started making terrific suggestions that made it clear she really understands every aspect of this business. I would highly recommend Tiles Unlimited even if they were more expensive than their competitors. But the quotes we received were in fact, 35% less than another store we visited the same day. The only thing missing is a comfy chair for husbands like me who don't care what our wives choose. read more

I didn't realize that I came within minutes of closing time yet I was greeted warmly by Nicholas. I explained that I wanted backsplash for the kitchen. He showed what they had, what was in stock, and the price. The next morning I was there at 7:30. Again, I was greeted warmly by Francesca. I explained what I wanted and was on my way by 7:50 a.m. Tiles Unlimited made a great impression with the beautiful showroom and customer service. I highly recommend them. read more

Once again I couldn't be more pleased with my Tiles Unlimited experience. These recent photos are from the recently completed bathroom renovation and I couldn't be happier! The flooring is exquisite! While generally expensive I lucked out on phenomenal pricing. The company bought a large bulk and was able to provide a very reasonable price point. The same with the beautiful wall tiles which are textured! The guidance provided was instrumental. It was like I had a designer working with me and it shows in the final outcome. There is no other place I will shop for tiles, ever! Thanks again Tiles Unlimited!!!! read more

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Thank you Karolina and team for all your help. It was a long ride remodeling our kitchen, but Karolina was a huge help. She was always available (even after hours) and was so personable. She really took to the time to pick out the perfect tile and help us design our kitchen. Her work speaks for itself. The team is also very helpful and nice. They treat you like a valued customer as soon as you walk through the doors. I will continue to use Tiles Unlimited in the future! read more

Worked with Alex to create this beauty. I'm in love with my new bathroom. Excellent client service and he was understanding when I changed my mind. https://mail.google.com/mail/u/0/?ui=2&ik=2bf6738c7f&view=fimg&th=1570f8673fa24914&attid=0.0&disp=inline&safe=1&attbid=ANGjdJ-C52XNf9tOWc2qR608jMzpMdytEUP1scSOPzfpjpPf_I52bUt1ZwOk6BFKXFY424luCb6jdCRDKrtf9gOTMT-Uz3T0pK6Kiy9iiBv6Z0YiuNhU-a_5zTha1_8&ats=1473434379679&rm=1570f8673fa24914&zw&sz=w1920-h925 read more

Tiles Unlimited - Interior Design Near Me - Glendale, New York

Thank you Karolina and Tiles Unlimited! I live in the neighborhood and so knew of Tiles Unlimited by reputation and presence. One I day decided to take a walk up to Tiles Unlimited to "look around-gives you an idea of how naive was at the start of my bathroom renovation project(s) - 2, one a flood redo. From the time I walked into the store, I experienced great service and attention but most of all from Karolina. She is so talented, has a fabulous eye and great ideas and is soo patient - I was totally overwhelmed at the start, and have experienced various insurance and contractor-related delays unrelated to Karolina and Tiles Unlimited. As importantly, I never felt as though I was being pushed into products that were most expensive and/or most profitable to Karolina and Tiles Unlimited. I would definitely recommend Karolina and Tiles Unlimited. read more

I must say that Tommy at Tiles Unlimited is THE best! He is a can do salesman with an engaging and positive attitude. Throughout my home improvement experience, I have found it challenging to get most people to answer or return a phone call/email. His follow through on answering my call and email correspondence is a rarity in the home improvement industry. Tiles Unlimited has some of the better pricing I've found and Tommy is an asset to the company and providing me with friendly customer service. read more

Wonderful customer service and selections! We worked with Francesca and she was super helpful with all of our needs. We truly appreciated her expertise and suggestions. The prices are higher than your average Home Depot stuff but you're paying for the extra service and know-how, which is great for those of us with limited time and need the extra help. Highly recommend!! read more

Tiles Unlimited - Our shower wall tiles, grout, trim all from Tiles Unlimited! They were SO HELPFUL with everything! - Interior Design Near Me - Glendale, New York

If you are in the market for tiles but want something rare and unique tiles Unlimited is the place I recommend. There service is ideal and there merchandise is just as good. With two levels in there showroom you can see many different models and layouts to help with any ideas your planning. Slightly pricey but worth every penny. read more

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Our go to tile store! Francesca is great at what she does! Shes hped us with 3 bathrooms and a kitchen, so far! read more

Tiles Unlimited - Tiles for main bath - Interior Design Near Me - Glendale, New York

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Stacey was is wonderful! Knowledgeable, helpful, responsive, and a joy to work with. She kept me updated on our order, and was patient with our change. Can't say enough good about her read more

Had the best experience when I came in to remodel my basement. Francesca was very helpful and walked me through several options after I described what I was looking for. The entire process was seamless from when I walked in to when everything was delivered to my home. Thanks again for everything! Make sure to ask for Francesca! read more

Satisfying experience with this classy operation. My wife and I left with a smile. Francesca provided attentive, courteous, product savvy professionalism at a level service that is admirable -- a standard that all businesses should duplicate. In fact, when a particular tile was found to be out if stock, she went the extra mile -- with determined persistence -- and found an acceptable alternative to satisfy our needs. Also, kudos to Steve who graciously helped load up our car. I really wish we knew of this business years ago in our earlier remodeling projects! For your own domestic ambient upgrades involving tiles and more, this should be your destinación. We're blessed now that we found them and it is our pleasure to give this recommendation read more

Tiles Unlimited - New ceramic tiles w:matching grout on second-flr bathroom ...simple but in good taste thanks to Francesca at Tiles Unlimited! - Interior Design Near Me - Glendale, New York

Please buy your tiles at Tiles Unlimited. Your not going to get the service, quality, and selection at the big stores you receive at Tiles Unlimited. I'm a repeat customer and was surprised when Al remembered my son and I. Francesca helped me as well and she's patient and kind. I'm just in the beginning stage of my bathroom remodel but I know that with Tiles Unlimited it will come out great. My first bath remodel received a lot of compliments even about the grout I used. I can't thank them enough and looking forward to picking up more tiles. read more

Tiles Unlimited - My Beautiful Piazza Mosaic - Interior Design Near Me - Glendale, New York

Tiles should be shopped for in person imo, and Tiles Unlimited's showroom with its wide selections on display and helpful consultants facilitated the buying experience. I was helped by Alessandro Silaco with finding the exact tiles I needed for my kitchen floor and backsplash. He was very knowledgeable about the product and even showed me a new style tile that was not yet displayed in the showroom, which I ended up picking. It was exactly what I wanted. He also made sure the right amount of material was ordered for my project. I couldn't be happier with the quality of the tiles (mine were made in Italy and cut to minimize grout lines) and VERY reasonable prices . I got them on sale with a yelp discount and saved an extra 20% which was great! Overall, an excellent experience. read more

I am a repeat customer. This is an amazing store with incredible service! Joe the owner helped me this time and he was wonderful with his suggestions and so patient. I will continue to refer customers and definitely be back! I highly recommend Unlimited tiles!!! read more

Wonderful Customer Service!! I have purchased from Tiles Unlimited for two projects now, and with such amazing service, I will make sure to go back for my next one. I had the opportunity to work with Francesca Ficalora, who sourced exactly what I was looking for, and helped me every step of the way. I would highly reccomend Francesca, and Tiles Unlimited. read more

Tiles Unlimited - Interior Design Near Me - Glendale, New York

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My husband and I had a very positive experience here. We met with Francesca who was more than accommodating to us. She was very patient and helped us pick out our back splash and floors. I recommend her business 100% and couldn't be more happy with the way our kitchen came out. Thank you Francesca for helping us design the kitchen of our dreams! read more

The only place I go to for Tiles . Tiles unlimited has the highest quality and are extremely knowledgeable. Joseph and his staff are awesome read more

I highly recommend Tiles Unlimited. They have a large selection of tiles to choose from. Francesca is awesome! She is very patient and knowledgeable and helped select the perfect color and style for my bathroom. The bathroom looks amazing. Thanks again, read more

My wife and I were looking to redo the half bath in our house and were looking for a modern tile and vanity set that wouldn't break the bank. I did some research and happened to watch George to the Rescue and saw "Tiles Unlimited" was only about 20 minutes from our house. I gave them a call and went in for a visit. The team at Tiles Unlimited was great; I had made a few visits and due to schedules I didn't always get the same person to help me but they were so well organized that they didn't miss a beat when helping me select the tiles for my bathroom. The tiles we selected were exactly what my wife and I were looking for so we were very happy. The owner, Joseph, even reached out to me to recommend a different floor tile because him and the team who were helping us (Francesca and Al) felt it would look even nicer than what they originally picked out. They sent me a picture and my wife and I loved it! We are extremely happy with the way the bathroom turned out and the service we received. I highly recommend Tiles Unlimited for their service, price and professionalism. read more

Tiles Unlimited - Herringbone floor tile is even nicer looking in person! - Interior Design Near Me - Glendale, New York

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Tiles unlimited. Yup, definitely tons of tiles that at first glance, it is overwhelming. For any homeowner, designing any part of the house can stress you out with so many detailing and options to think through that you didn't even think you would have to make a call on! Luckily I was helped by Francesca, whom was so helpful with the whole process. She was knowledgeable with pricing and what was available. When I had questions of pricing for pieces that she wasn't certain on, she rushed quickly to check up on it to make sure she was right with the pricing. I don't like to waste time, and she certainly didn't waste mine. When i was stuck on how something would look, she would flip to her phone to see if she had an image to show me or she scurried along and held the tile right next to the other tile for me to see. I never asked for that, but she did! Nice choices of tiles for any room. They range from all different pricing so there's something for everyone. Luckily I went when it was Black Friday so prices were very doable. Everyone knows, things always add up when renovating. I probably had to go back to the tiles unlimited 5 times because my contractor would need something. I emailed Francesca of things I would need and it was so easy and stress free because she was quick and boom it was done. Another plus is that she was able to help me calculate how much to buy. All I had to do was give the measurements and she was able to let me know how much I needed of tiles and grout. My contractor thought I had a designer help me with the tiles. I said nope! Just a really helpful Francesca who went the extra mile to hold up various tiles for me to stare at. And recommended grout colors. Now, if only Francesca learned mandarin. I could get all the contractors to go to her to buy tiles! Look for Francesca when you're there. read more

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Tiles Unlimited is a tile shop (no surprise here) and they have some really beautiful pieces. You will have to pay more money for these tiles, but the quality is far superior then the ones you would normally buy at a generic home improvement store. Staff is friendly and greet you the minute you walk in. There are displays in different areas with different tile arrangements, and there are tiles in racks on display, where you can turn each rack so you can see what the tiles look it. There are also small displays or setups of bathrooms and tiles. In the back there is a clearance/blowout section. They have ceramic, porcelain and glass tiles and mosaics. They even have metal tiles and supplies for tiling. I saw behind the counter some bathroom fixtures as well. The first time I came, I was helped by a woman who didn't know too much about the products, but after I told her I wanted more info on tiles, she passed me over to one of the salesman, Alex, who is very knowledgeable about the products they carry. He quoted me a price for some tiles I was interested in. When I came back on a different day to order the tiles and asked if I could have the contractor's discount, he was able to give me a discount of his quoted price and the bill showed the price of each tile with breakdown. He was very helpful in providing tips like using different colors of grout. He told me to use white for the walls and light grey for the floor. His tip was spot on and I could tell he was very experienced in dealing with the products he sells. I would never have thought of using grey grout but that really helps especially when people tread on the floors causing grout to discolor in some areas and the light grey grout would already take care of that. I was really pleased with my purchase. I had white ceramic tiles that had veins injected into it that gave it a marble effect without the high maintenance. I got the bullnose (border caps) as well and the matching porcelain floor tiles, and couldn't afford to put any more money in buying border tiles or pencils. I keep raving about the quality of these tiles, because I can't help it. Now I look at the tiles in my bathroom all the time and dream I am in some faraway place or high-end spa, when I am soaking in the tub and loving every minute of it. The cons of Tiles Unlimited are that there are no returns on orders shipped from the warehouse and tiles sold by boxes. So you have to be careful how much you order. Bullnoses and pencil tiles are calculated by each piece so you don't have to buy a whole box. Alex helped me calculate what I needed after giving him the measurements that my contractor took of my bathroom. I had only one bathroom tile piece left after construction. If you like the look and can't afford the tile prices, take your camera and shoot pictures of tiles that you do like and see if you can find "the look" at different stores or home improvement stores. The border tiles were too expensive for me at Tiles Unlimited, so I got those at Home Depot and they really do compliment the tiles nicely. Go to Tiles Unlimited for some truly wonderful tiles and knowledgeable staff who actually help! read more

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Highly recommend Tiles Unlimited. Tons of products to select from and at different price points. The tiles are definitely great quality. On top of that, the client service in the store is impeccable. Both staff who helped me (Francesca and Alex) are very professional and very helpful. I found the store from Yelp. Went in the store without any idea what I would like my bathroom looks like. Alex made great suggestions for me. He was very experienced and knows all his products. All the colors/tile matching seem so easy for him. I had a different idea of the style and went back to the store again, this time Francesca helped me. I was very impressed by Francesca as well by her knowledge of the products. Francesca is full of energy and very approachable. Always with smile on her face. She answered my contractor each question in details. I went back to the store a few more times for various reasons. Each time Alex and Francesca were very very helpful and patient. I highly recommend the store and will definitely go back for my next reno project. read more

I love this store, the selection of tiles and Francesca, one of the sales consultants. It has a huge selection of beautiful tiles, nicely displayed in a large showroom. We decorated 2 bathrooms, and stairs and they turned out beautiful. 4 bathrooms, 4 kitchen, and 1 stairs left to go. We will definitely use them in future. Not 5 stars, as we had one issue with return of a special order, but they managed to resolve it, and gave us about 52% refund that can be used a store credit. Not ideal, but at this point I'm happy. Other than returns, this is a 5-star store, and I highly recommend it! read more

Same here. They overestimated how much tiles i need and didn't let me return or get credit for later. Not even with the stocking fee. Seems a bit of a scam. read more

I'm a repeat customer of Tiles Unlimited as I am renovating bathrooms and kitchen in phases. I live in Northern NJ and yet I still prefer to drag myself across Manhattan to Tiles Unlimited due to the quality and price of their products. Jonathan is great to work with and has lots of good design ideas to offer. Jennifer is simply awesome as I needed help earlier today with an order but Jonathan was out of office. Jennifer totally stepped up and helped out even though I did not order through her. Will definitely recommend Tiles Unlimited to anyone looking for flooring and bathroom products. read more

This is the 3rd time we had a large purchases at this store. We don't even consider any other stores. My wife and I just LOVE this store! Not only the selection of items is the biggest from all that we have seen before, but our tile consultant Francesca is just amazing that the entire purchasing experience is so easy, and at the end we are always confident that we have made the right choice. Francesca promptly responds to our emails and questions, and leads you through the process. We usually take long time in making up our mind on what we want, but Francesca is always patient and enthusiastic. She also gives us time to think and does not push us into purchasing, and gets you the best possible price. read more

A simple review- the best tile and more, place ever! The inventory is beautiful and amazingly well priced. The design assistance and sophisticated taste level of the staff can be relied on even more than your own! They were a pleasure to work with in every possible way. Don't waste your time going anyplace else. read more

Had a great experience picking out a back splash design. Alex was extremely helpful and patient with the process. He even took the time to sketch up a design to give a visual of the pattern would look like. Check them out. read more

I worked with both Joe and Alex to find the perfect tile for my bathroom walls and floor. After I presented them with my ideas they helped me with my selection. They were both knowledgeable and patient. Could not have been happier. read more

Visited Tiles Unlimited based upon Yelp reviews for our home renovation project. We had been to numerous tile stores in Westchester and experienced rude sales people that were more interested in gauging whether we would make a purchase that day rather than trying to assist. Alex at Tiles Unlimited was the complete opposite. From start to finish, he was only interested in helping us in any way possible and was not afraid to give us his opinion. We were so impressed and happy that we purchased that day. When our contractor changed some of the measurements, Alex was more than happy to immediately help us in adjusting the order. I couldn't ask for better customer service. read more

Tiles unlimited are really good to do business with we bought tiles For 2 bathrooms we were short 4 tiles short, Jennifer found them and even though the warehouse was closed for the holiday weekend and all turned out well, Thanks for helping the floor get finished read more