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    Services - The Sense

    Hair loss consultation

    Nonsurgical hair loss treatment

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    Recommended Reviews - The Sense

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    Cartier K.

    I visited this location last week & will definitely be coming back again. I left with my scalp feeling so rejuvenated and hair feeling silky smooth! While there, I received the Combo B package (which includes shampoo, conditioning, water circulation, scalp and shoulder massage) + Ginger Nourishing Hair Soak (hair mask + steam) & it was 80 minutes of pure bliss. Their hair products for sensitive scalps smell so good too, like fresh peaches & honey. This location has only been open for a couple months, so everything is brand new. Overall my experience was a pleasant one and Christine did a great job at making me feel relaxed.

    Love the aesthetics

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    3 months ago

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    13 days ago

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    7 months ago

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    1 month ago

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    3 months ago

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    7 months ago

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    8 months ago

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    9 months ago

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    10 months ago

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    11 months ago

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    Review Highlights - The Sense

    It started with a detailed scalp analysis by Christine, who then customized a treatment based on the results.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    Watercourse Way

    Watercourse Way

    4.2
    (1.9k reviews)
    3.6 mi

    I went here for a Bachelorette's party and it was awesome! Big soaking tub and a massage…read moreafterwards? Heaven on earth!! We had an hour in the soak room which was big enough for 6 people! A steam, hottub and a cold plunge! They also gave us totes with robes so we could move to and fro areas. The massage was the best massage Ive ever gotten. It was a deep tissue with I believe her name was Jessica or Jesse. It was dim and very relaxing! I will say this place was pretty pricey so I'd do it for a special occasion! The only blip, and it really is a small blip is that one of the front desk ladies misheard my friend when she said she was paying for 2 of us and charged her for 3. We able to sort it out amongst ourselves (Thanks zelle lol) but they were very apologetic! I'll be sure to come back for an anniversary or something!

    Small parking lot for customers…read more Six dragonflies: nice room with a lounge bed, hot tub, cold plunge and steam room (attached to shower). One hour is a good amount of time to relax, without feeling rushed. I do wish they provided robes and slippers as it can be inconvenient to use the outside bathrooms if you're already wet. Pro tip: keep your shoes/socks slightly elevated to keep them dry when you go in/out of the various water sources. If management is reading this, consider having a shoe rack in the tub rooms so that shoes and socks don't accidentally get wet and lotion in the bathrooms.

    Photos
    Watercourse Way
    Watercourse Way
    Watercourse Way

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    Immersion Spa

    Immersion Spa

    4.0
    (784 reviews)
    1.2 mi
    $$

    Review for Immersion Spa ‍…read more I absolutely loved this place, and to this day, I still miss it. When I lived in the Bay Area, I was a faithful and loyal customer at Immersion. It became one of my favorite self-care rituals. I would bring family and friends, and I went regularly--about once every quarter. It was something I always looked forward to. There is currently no Korean spa in Charlotte, North Carolina, where I live now, and the closest option is in Atlanta. So yes... boo-hoo. Nothing quite compares to this experience. What made Immersion special was the sense of freedom and relaxation the moment you walked through the door. The spa is thoughtfully organized, very clean, and beautifully maintained. You store your belongings in secure lockers, receive a waterproof wristband, and then the entire experience begins. I always arrived at least 90 minutes before my massage so I could fully enjoy the amenities. That extra time was part of the magic. My favorite features included: * The hot tub and invigorating cold plunge * The wet sauna and dry sauna * The gentle, calming warmth of the Himalayan salt room * Complimentary roasted tea and water * High-quality bath and shower products in the women's area * A peaceful, well-run environment with clear structure and cleanliness standards Everything felt intentional and relaxing. My go-to service was always the Fusion massage, which blends shiatsu and deep tissue techniques using organic coconut oil. The therapists were incredibly skilled and intuitive--they knew exactly how to work out tension and restore balance. Some of the best massages I've ever had were here. Over the years, prices have increased slightly--as they have everywhere. I remember paying around $100 before COVID, and later seeing it closer to $130. Even so, the value of the experience made it worth every dollar. I was there hook, line, and sinker. A few practical notes for future guests: * Parking is limited and shared with neighboring businesses (including Kumon), so timing matters * The spa has separate men's and women's areas * No outside shoes are allowed inside the spa * Clothing is optional in designated areas, which is standard for Korean spa culture * Plan to arrive early to fully enjoy the amenities before your service One service I personally never tried was the traditional Korean body scrub. I watched others experience it, and while many people love it, it looked a little too intense for my taste. That said, the massages and spa amenities are absolutely exceptional. If you're considering a membership, it's worth exploring. This is the kind of place that becomes part of your routine once you experience it. I still haven't found anything in the Southeast that truly matches the level of service, atmosphere, and overall experience of Immersion. I keep looking--but this one set the bar very high. Treat yourself. You deserve it.

    My daughter and I are always looking for daddy daughter dates and Immersion Spa is our latest…read moresuccess story. The front desk had two young ladies that were super polite and got us setup. We arrived early so we could take advantage of the showers, saunas and hot tubs. The locker rooms and sauna areas are divided by gender and are full of amenities. After that we met with our massage therapist and had the best 85 minutes of deep tissue work. Post massage we headed back to the separate locker rooms and had full access to the amenities again. Check out was positive and our friends at the front desk were just as supportive and kind. I've seen other reviews of other Spas harassing clients for tips or add on services this is not the case at Immersion. Additionally I left my water bottle at the spa and when I contacted them they had it waiting for pick up. I recommend this place for daddy daughter dates, solo self care or a couples retreat!

    Photos
    Vanity room
    Vanity room
    Inside | IG: xstina.eats
    Inside | IG: xstina.eats
    Updated women's lounge area

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    Updated women's lounge area
    Bay Spa

    Bay Spa

    4.3
    (309 reviews)
    8.2 mi
    $$

    My first time at a Korean spa, and it was a great introduction! The facilities were very clean and…read moreneat. I've never done the full rotation of hot tub to dry sauna to steam sauna to cold plunge - it was genuinely painful. If you've never experienced this, be prepared to get your heart racing. I was expecting a relaxing experience, but the saunas will leave you out of breath, and the cold plunge will shock your system. It's supposed to be really good for detoxing your system, and I definitely felt like I sweat out a bunch of toxins. We really enjoyed the massage chairs after this whole rotation and showering. The massage chairs are super comfortable and have a variety of massage options. It was so soothing that I fell asleep during my massage. There are a variety of popular scrub massage options that I did not try this time around. The downstairs co-ed dry saunas were a bit underwhelming. The saunas were comfortably warm and had blankets to rest on. These saunas didn't seem to be for the purposes of detoxing since they were at a moderate temperature. I was so comfortable that I ended up falling asleep in multiple rooms lol. Bay Spa was the perfect introduction to Korean spas, and I will definitely be returning!

    I've always enjoyed the services at Bay Spa, and today's treatment itself was wonderful…read more Unfortunately, my experience at the front desk left me disappointed. I booked a two-hour scrub service online the same day as my appointment. The price was listed as $220 on the website, SpaBooker, and even on the digital pricing display in the lobby. However, I was charged a higher amount at check-in. When I questioned the charge, I showed the front desk that all three sources still reflected the lower price. After speaking with a coworker, it became clear I had been overcharged, and I was refunded the difference. What disappointed me wasn't the mistake--it was the explanation afterward. I was told the price had changed "some time ago," even though every published price I could verify still reflected the original amount. To make matters more confusing, another guest who checked in immediately after me was charged the published price for her service. Mistakes happen, and I appreciate that the refund was processed. However, I would have preferred a simple acknowledgment that an error was made rather than explanations that didn't match what was being displayed to customers. The spa services themselves remain excellent, but I hope management improves consistency and training at the front desk so future guests have a smoother check-in experience.

    Photos
    Bay Spa
    Bay Spa
    Bay Spa

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    The Sense - medicalspa - Updated July 2026

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