Used a Groupon to proceed with reserving the services and it was smooth. Though they pushed back our reservation by an hour everything inside and during was great. It was very relaxing for my partner and I and wished it was longer. We got a couples massage and the quality of service from them was soothing and relaxing. read more

My husband and I have been going to K-Spa and Bodywork for deep tissue massages for the past year. He initially treated me to a massage for Valentine's Day, and it was great! We've been back many times since. The massage therapists are strong and very nice. The location is clean, tidy, and quiet and relaxing. I highly recommend K-Spa! read more

K Spa and Bodywork - K-Spa decorated with balloons on Valentine's Day this past year. - Massage Near Me - Los Altos, California

I had an incredibly disappointing experience at K Spa. My fiancé and I booked a couples massage the day before our wedding so we could relax before our big day. Our appointment was confirmed, and we even received confirmation at 8:14a.m. the morning of our appointment. We arrived on time, only to receive a text at 11:02am while we were already outside the spa--saying they no longer had availability and asking us to reschedule. It was completely unprofessional and unacceptable. To make matters worse, the front desk employee didn't even handle the situation herself. Instead, she called someone else on the phone to speak with us, and that person was incredibly rude and not helpful at all. Canceling a confirmed appointment after we've already arrived, especially the day before our wedding, showed a complete lack of respect for our time. We planned this experience to help us unwind before an important milestone, and instead it added unnecessary stress. I would not recommend this spa. If you value professionalism, communication, and customer service, I would look elsewhere. read more

I felt coerced into leaving a higher tip than I was comfortable with... (more than 22%) It was very disrespectful and rude. read more

Horrible, horrible, HORRIBLE service here! Booked an appointment through Groupon a week ago for my birthday. Already paid and made a reservation through their phone service. By the time I walked I got denied of my appointment saying there must have been a mistake and was never booked. Moving forward never coming back here again. Thank you. read more

K Spa and Bodywork - Outside - Massage Near Me - Los Altos, California

We wanted to purchase the Groupon couples massage deal. They said that they would honor the Groupon price, which worked for us. We scheduled it for Sunday. Everything seemed fine, until Saturday came around, and then they texted us and said that they could do an hour later from when we had scheduled. I said that it would not work for us, and would the original time work. We went back-and-forth several times, and then finally got a text saying that we would have it at 4 PM. We arrived, and there was no one at the front desk. It had a calm atmosphere and the location is ideal. That's pretty much all that that's working for them. We waited for about 10 minutes until after the massage was supposed to take place, and I turned to my husband and said "let's go." (My parents were watching our kids, and the delay at that point almost felt disrespectful). They caught us as we were leaving and said that they would be able to fix up our massage beds in a couple minutes. We waited around for two minutes, but they never returned. Obviously, they haven't figured out scheduling and organization, which is a shame. Not having someone at the front desk also detracts from the experience - it made it feel confusing when we walked in, rather than calm, warm, and welcoming. We never got the massage, which is a shame. Would not even consider this place again, because the scheduling was such a hassle. read more

Great massage by Lunna! I had recently over-trained and had aggravated an elbow and both hips. Lunna was very strong but attentive to the pressure level - checking in with me throughout the treatment. She was very thorough and skilled. I felt relief immediately. It was easy to book for a same-day appointment. The space is pleasant and clean. It is relatively no-frills, but that makes it efficient and the price was fair. I will definitely return. Thank you! read more

Loved this new and intimate spa in Los Altos! My wife and I went here for a couples massage after a busy week. The interior is so new and clean, you would've thought they opened just the day before. We found them on Groupon and tempered our expectations. When we checked in we added their special that included hot stones and aromatherapy. Despite finding them on Groupon, they easily exceeded our expectations with their amazing service and technique. The couples massage room was as you'd expect at a massage place. Dimly lit, quiet, decorated a bit, and had robes in case you needed to go to the restroom during the session. Definitely will come back and recommend to others in the area! read more

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I visited here from a Groupon I got but instantly regretted not coming here sooner. It was absolutely amazing. The aesthetic of the spa was so welcoming and clean, you feel relaxed right when you walk in. We went for the couples massage which didn't feel any different than a solo massage. My masseuse was A M A Z I N G!!! I have a lot of knots from strength training and just built up from over the years and she tried her best to get them out. I may be bias, I love a good hard massage and she did not disappoint. Will definitely be coming back again soon and raving about this place to everyone I know. They deserve the recognition!! read more

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I got a massage here through a Groupon based on the great reviews and was eager to try this place since it is very close to where I live. Firstly, the place is very elegantly decorated , great calm atmosphere for a spa, and the staff is dressed professionally in uniforms . The massage was just adequate. I would equate this with the massage you get at the foot spas but with better ambiance. For the price, I would rather get a full body massage at a foot spa or spend more for a massage at Burke Williams . read more

My husband and I had a couples massage. They honored the groupon rate, which was great. We were slightly late for our appointment, but I was glad they were able to accommodate us. My husband had an add-on of hot stones, which he really enjoyed. I had the standard massage. My masseuse was strong that I had to have her ease up a bit. But overall, really enjoyed the session. The couples massage was in sync, so it was nice to know we were experiencing the same thing together as one. read more

I absolutely love this this place. I cannot express how much I didn't want to leave. I myself had Linda as my massage therapist and she was so detailed and amazing at her skill. My husband had Jenny and feels exactly the way I do, detailed and amazing at her skills! Also thank you Kathleen for the amazing customer service! We will be back very soon. 100/10 read more

K Spa and Bodywork - Couples massage - Massage Near Me - Los Altos, California

Awesome service. The ladies were spot on with instructions on the areas that I needed to be worried on. My wife and I got a couples massage and they took really good care of us, very friendly and attentive. Will be my go-to places from now on. read more

Another 5 star experience. 90 minute deep tissue massage. Kathleen was STRONG and that's what I needed for my stressed out tight muscles. Definitely would recommend for anyone who needs deep tissue work. I'm a fan. read more

Received a couples massage. The quality was world class, it was amazing. All I can say is what an experience. We could not believe how relaxed we were. The massage therapists were very professional and thorough. We can't wait to go back again. read more

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Kelly, you have spoiled me. Intuitive masseuses are the best and she was one of them. I came in with DH not knowing what to expect from a tiny spot like K Spa and I just made my second appointment :). They have a menu but Kelly will ask you what you like and take it from there. It's worth getting to know them and support your local businesses. read more

One of my favorite massages in the bay! I drive here from San Jose since this place is the perfect price point for cautious and thorough service! Worth every moment, very intuitive touches to areas of discomfort and focused extra on problem areas nicely without missing a beat on the rest of the massage! Get the 90 mins, you won't go back! read more

This was an extremely disappointing experience from the outset for the following reasons: 1) Appointment experience: I called as well as texted (assuming language barriers) to ask for an appointment for 3 people in separate rooms. I was told there was availability. When we got there we got an appointment for 2 in the same room, i.e. a couples massage. Their way to pacify the person who was left out of the massage experience was to give them a $30 gift card to use oils for their next massage. 2) Massage: The massage itself, while I was told was good, lasted less than 60 mins. For a 7pm appointment, they began the massage at 7:10pm, and we were out fully dressed by 8:10pm. 3) First-time client discount: When I made the appointment, I was told that there was a $20 discount for first-timers. This was not included. My sister, who was unaware of this paid full price. Overall, I would not return to this place unless improvements are made in the customer experience and with providing services for the time duration we paid for. read more

Jenny did an excellent job with a strong massage. The place is clean, and the staff is polite. I will definitely come back next time. Highly recommended! read more

Inexcusable ignorance of presentation, time management, organization, respect, hint of conduct and unconscionable discombobulation. Keeping customers waiting. Texting arrival. No communication. Thank you for the waste of my valuable time. Good luck. Absolutely do NOT recommend. read more

I always need a hard, deep tissue massage since I have bad posture. I appreciate the masseuse for trying but it wasn't as tough on knots as I wanted. Bumped to 4 stars from 3.5 because I was able to get price matching from Groupon, and the appointment process was swift. read more

Very professional! We booked 90 minutes deep tissue couples massage and they really went at it. I was very impressed how they consistently put strength and pressure throughout the massage and they never tried to make conversations with us despite that I didn't have a language barrier with them. It was so good I fell asleep and snored We tried the hot stone massage too and it was very nice. Sad that because of the massage oil they slide off every now and then but still a very good experience :) read more

5/7/2024- Never have I EVER drooled from a massage before... until today. Last night I texted their number requesting a 10am appointment. They responded early this morning and booked me. I arrived and it was clean, smelled amazing, and I was tended to promptly. Linda's magical hands gave me the best massage I've ever had and I can't wait to go back. I highly recommend Linda's Swedish massage. You'll never want to leave the table. read more

Their newest masseuses are really bad, I doubt they actually have their massage license. They basically just spread lotion around.

The massage itself was really great! I had a lot of knots and got the service I needed. The only thing I would keep in mind is the service appt. We got there for our 1 pm appt and wasn't taken in until 1:18pm. Also, they will ask to tip, so be mindful of that for a massage of 390$ for one hour. (I got Groupon so it was helpful) The place is clean and overall a nice experience. read more

Walked by this place downtown today and they told me they just opened which was great since I was desperate need of a massage. The space is new and clean, rooms and bed/linens are fantastic. My masseuse used great pressure and I felt she knew where all my tight spots were! Loved my massage can't wait to go back :) read more

We got a couple massage and we both really enjoyed it. Both my husband and I got perfect pressure to a point i feel so relaxed that i almost fall asleep so many times. If i want a Swedish massage again, i will definitely come back here. I really appreciate the silent room during the couple massage session. Sometimes, the 2 masseuses might end up talking and I can't relax but it wasn't the case here. It was such a zen experience and i really love how nice and warm the table is too. The place is also really clean. Love it! read more

AMAZING! Linda was fantastic!! Bought a Groupon to give it a try and will most definitely be coming back. Very clean and relaxing environment. Quality of the massage was definitely top tier. read more

I had a wonderful, relaxing massage with hot stones. The space in downtown Los Altos is lovely.

Had been coming here for massages last couple of months and getting good massages. Today, the manager put me in a room, told me it would be 5 minutes. 25 minutes later I dressed and left. She tried to stop me but no apology or offer of time. I could have done some shopping and came back, why lie? read more

My new favorite place! Yu is highly professional and an incredible masseusse. She's very strong for deep tissue massage, and she also is very knowledgeable about pressure points and muscle release. I literally had to adjust my rear view mirror getting back in my car! What a great stretch! I feel amazing and will be going back soon. read more

Simply superb in every way. Responsive, attentive, easy to book, including text response. The facility is lovely, clean, and restful. The masseuses are very well trained, highly professional, and outstanding at their craft. Very reasonably priced and in a perfect location. I cannot recommend them more highly. read more

Another 5 star experience. 90 minute deep tissue massage. Kathleen was STRONG and that's what I needed for my stressed out tight muscles.

By far the best massage I've had. She was attentive and modified her techniques according to what my body needed. After an hour I was able to move my back again without stiffness and pain! Definitely coming back! read more

The massage was wonderful and the rooms are very clean. They also won't cheat you with your time which I think is very professional. I had good experience there. read more

I have been here twice for a couples massage, and both times have been wonderful! We did both the swedish 90 minute and 60 minute massage, and have had a great experience both times. Reasonably priced for high quality massages and is very clean! read more

High quality massage. The place is brand new, very aesthetic, clean, and has calm atmosphere. Kate is a professional, who seems to read your body and give you the exact treatment to recharge you with vital energy. Definitely recommended! read more

Probably the best massage location in the Bay Area. Stop your search here and go for a visit!

I started going to K Spa because my regular therapist in Los Altos is out on maternity leave. So far, I've had a very good experience with them, though sometimes communication is difficult, which is why I only gave 4 stars. The massages themselves are why I've continued to go there. I have a perennial issue with one shoulder and Amanda did an excellent job relieving the pain I've been experiencing with it. It's great to have an alternative right in Los Altos and with the discounts available through Groupon the service they deliver is really very reasonable. Definitely worth trying out. read more

Got deal via Groupon for 90mins hot stone + Swedish massage. But they didn't give me hot stone treatment. Never go back.