Had an amazing deep tissue massage with Mindy at Saigon Spa. Felt refreshed afterwards, would highly recommend!

Saigon Signature 90mins with Anna The receptionist was kind and welcoming. The massager was not as professional: nails were long and kept cutting into my skin, the massage was more of the same thing over and over again for 90 minutes rather than a 90-minute well planned massage. What's funny is that the massage actually felt rushed. And it was more of rubbing the oil rather than massaging. It might be that I'm just used to better service, but when you're paying $145 for a 90-min massage, you expect the best service. Unfortunately will not be coming back. read more

I was feeling exhausted after a long, tiring week of work, so I decided to treat myself to a massage. I looked on Yelp for highly-rated spots nearby work and found this one. The prices seemed reasonable for the Los Altos area, so I booked my appointment for the 45-minute Deep Tissue massage. When I got there, they took me to my room right away even though I was a little early for my appointment. The room was nice and dark, very relaxing vibes. Rachel was my masseuse and she did an amazing job. She asked me where I wanted to focus and I mentioned that I needed some work on my neck, shoulders, and upper back. My favorite part of the massage was when she cracked my entire back with full force - it felt like everything loosened up in my back afterwards. Overall, would highly recommend if you need a decompressing and relaxing massage. Felt instantly better afterwards! read more

Went in for a couples massage with a body polish and it felt wonderful! Mindy and Rose did a fantastic job! Made us feel comfortable, got knots out, and the body polish/scrub felt fantastic! You can also take a shower afterwards to wash off the body polish/scrub which was convenient. Highly recommended this place! Thank you, Saigon Spa!! read more

Came in with my partner for a 90 min Swedish massage with hot stones. We were shown to our own private room, a clean and tidy space. They request that you remove your outside shoes and provide slippers for your comfort. Anna was my masseuse and she did a wonderful job making sure that I felt comfortable. She was intuitive to some of the places I was carrying tension, even to a point where I felt like she knew what areas I needed attention even more that I did. She incorporated some stretches for me that I found really helpful and relieving. Thank you Anna & Saigon Spa! We will definitely be returning. read more

My partner and I decided to give this place a try. I scheduled a Saigon signature and my partner had a deep tissue. The massage room was very clean and the massage was relaxing. I appreciated that the massage therapist checked in about the pressure because sometimes it was harder than I expected. The stretching was a little unexpected though and I wish I would've been warned. The length of massage time and the value are hard to beat. read more

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We booked the Couples Saigon Signature with hot stone, and from the moment we walked in, it felt calm, clean, and quietly luxe. The front desk area is cute without trying too hard -- soft lighting, essential oils lined up, little Valentine touches, and that glowing Saigon Spa sign moment. Intimate but not cramped. The Massage John worked on me and Rachel worked on bestie. We don't get massages often so we both have pretty sensitive bodies. They both worked on us at different pace. I did tell the masseuse to focus more on my back whereas bestie didn't have a focus spot so her massage was evened out. This was very deep tissue. Some parts were painfully good? Iykyk. I felt like they were very intentional with getting out our knots. I liked John specifically because I had good stretches and back cracks needed that. The hot stones with oil were my favoriteeee ugh. would do it again just for the hot stones. Since we were both sensitive, I would say this massage is not for the weak... was definitely gritting my teeth for some parts. ALSO we kept our underwear on. We both felt more comfortable like that and I'm glad it was socially accepting to the masseuses. Would absolutely come back. read more

Saigon Spa - Front desk - Massage Near Me - Los Altos, California

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I received a gift certificate for a 90-minute massage and chose a deep tissue massage, which costs $160--pretty standard these days. I held onto the certificate for almost a year before finally booking an appointment. Their website is clean and easy to navigate, and I liked that they offer daily promotions (e.g., free hot oil on weekdays etc.). My appointment was at 1 PM. The location is easy to find, with plenty of parking for the businesses in the strip and additional street parking. The spa itself is quiet, welcoming, and inviting. They have a little rack to leave your shoes and wear slip ones provided by them or to go barefoot. Check-in was quick, and I was escorted to a clean room with a heated blanket on the bed--a nice touch on a cold, rainy day. My massage therapist, Sarah, was fantastic! She asked which areas to focus on, identified sore spots, and applied strong, effective pressure. She regularly checked if the pressure was right and adjusted as needed. I also appreciated that communication was easy. After the massage, checkout was smooth. There was no pressure to tip, though they provided a tipping guide (slightly higher than standard, but fair for the quality of service). Their technology impressed me--they use a QR code for tipping, which links to a page where you select your therapist and pay via Venmo. It's a seamless process and eliminates the awkwardness of tipping in person. Overall, it was a high-end, comfortable experience. I would definitely return and I highly recommend Sarah! read more

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John and Rose did amazing for our deep tissue and hot stone (add-on) massage! They checked in with us to make sure we were okay throughout our 60min massage. Our bodies feel so much more relaxed with fewer knots! The space is clean and very relaxing. We'll definitely be back next time! read more

I came in for a 4 PM massage appointment that I had booked hours earlier without any issue. I wanted to do something relaxing and self-care for my birthday. The spa allows you to choose a female or male masseuse per preference, which I enjoyed as well. There was a lot of parking available for the spa as well. The check in process was really simple and they were able to see me almost immediately. Once I had checked in, they had me change into slippers prior to going to my room. The spa also has relaxing music playing in throughout the facility to really set the mood. The receptionist walked me to my room which was extremely relaxing. The lights were dim and the room smelt excellent. I booked the Saigon Signature 60 minutes and added stress relief essential oils. I undressed and got under the blanket and my masseuse was there briefly. I had an excellent experience during my massage. She incorporated the essential oils with hot stones and Swedish massage. It was so relaxing and I fell asleep several times. The music and ambience was great for relieving stress. After the massage, I feel very refreshed. I would definitely come back for another massage! read more

Saigon Spa - Inside - Massage Near Me - Los Altos, California

I've been here several times and they never disappoint. Set up an appointment on Friday and saw Rachel who seems to be a favorite here and she was just amazing. I don't get massages often, but I'm really comfortable with coming here to Saigon spa. Very friendly and welcoming team and the experience is always great. The reason I didn't give 5 stars is because after the passage the hot towel used to wipe me down was really hot , but other than that great place that you must try. read more

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I had a very relaxing and soothing massage with Rose. I chose the deep tissue massage because of the tightness on my shoulders, I felt instant relief. The spa is very clean and spacious. read more

Saigon Spa - Spa - Massage Near Me - Los Altos, California

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Sarah was attentive and patient. Worked on my knots and tension areas. I feel so relaxed!

It was really blissful experience with Rose and Sarah. Especially the hot stone, highly recommend this place. Masseuse Rose and Sarah were sweet and kept checking on us. read more

Clean and calming place and the massage was great. Just the right amount of pressure and asked where my trouble spots were to focus on those as well read more

Great massage! One of the best I have ever had! i feel very relaxed and tranquil! Atmosphere was soothing! I enjoyed using the slippers that were provided! read more

I just finished a 75 minute deep tissue + body scrub with Sarah. I'll admit I did minimal research- I chose this place because I had class pass credits expiring tomorrow and I couldn't go far from work. The experience far exceeded expectations. To begin the massage Sarah moved around my body feeling around in a way that at first made me question what I had gotten myself in to. When she really got started though- she honed right into all the places where there was tension and focused primarily on those areas. And It wasn't just with her hands- somehow I had failed to notice the bars on the ceiling to support her balance as she used by body as a balance beam. I had no idea that the tightness I was holding needed toes to be set free. Sarah moved my extremities in positions I wasn't sure possible. It was like a stretch lab session and massage all in one. The body scrub was the perfect cherry on top. My skin is silky smooth. The hot shower at the end melted away the last bit of tension. I'll definitely be back. read more

They were able to squeeze me on the schedule last minute. Super thankful for that because my shoulders were killing me. What a savior Saigon Spa was! I asked for deep tissue and deep tissue was what I got all throughout. The spa was very clean and my masseuse was very professional and asked me if I was ok throughout my service. Would definitely come again! read more

MI and Jane were amazing! a very relaxing experience, and great for couples. would recommend to anyone in the area looking for a massage spot! read more

We had an incredibly relaxing experience at Saigon spa. The 90 minute deep tissue couples massage with the hot stones was amazing with Mi and Rose. Will definitely be back soon! read more

I never got to publish my review til recently. I remeber I came in shortly after the year ended and the front desk person said my passes are no longer valid. I never got a 4 month grace period. read more

First time here and it was relaxing. Loved the hot stone and Swedish combo. Did the couple massage with my friend and she loved it too

Great Swedish massage from Nicci! I came here to work on my tight neck and shoulder and it was a wonderful treat to me after a long week!

Rose is awesome and great. I have a lot of tensions and feel soo good as soon as she started on my neck!! After 75mins deep massage, I do feel all my tensions gone (definitely will see later the day). I will definitely come back and ask for Rose. Her pressure and strokes just right! read more

My mom and got massages from Natalie and Rose - highly recommend!! Super relaxing. Will definitely be going back :)

Ask for Mi & John ! Great service :) did a couple massage with deep tissue hot stone and body polish

Excellent experience! My massage therapist, Anna, really knew how to handle my knots and was able to stretch out my joints. Very good for athletes and those who live active lifestyles. Highly recommend! read more

I took my mom here in November for her birthday and she had a great time! I want to say, my mom enjoyed her time here. She has never experienced a massage before, and I figured she deserved a special treat. I did run into a few issues, which did not make me feel the best. Issue 1: Presentation This one is a bit more minuscule, because I did not mind too much at first. But thinking about it again makes me realize how disrespected I felt at Saigon Spa. When I first walked into Saigon Spa, it seems that my mom and I walked into the team mid-IT phone call. There were three staff behind the counter, huddling around the phone. It seemed like Saigon Spa was replacing their internet router, as there were boxes left open on the lobby's sofa. It wasn't a horrendous sight, but it definitely wasn't professional either. I made an appointment with Saigon Spa on the phone that morning, so it wasn't like we arrived unannounced. After my mom and I stepped in, none of the staff cared to tidy the boxes and offer us a space to sit in the lobby. So we instead sat on the bench in front of the doorway. When I think of a spa, I envision a sense of luxury and excellence customer service. Instead, I feel a bit neglected. Issue 2: Saigon Signature Massage I bought my mom the "Saigon Signature Massage," which is described as, "Our specialty massage and most recommended service. Combine with therapies of Swedish massage and Hot Stone," per their online webpage. As I was checking my mom in, there was a section asking if I wanted to add any inclusions for a small charge. I thought the Saigon Signature Massage already came with hot stones, but it was still on the optional inclusions list. I asked the receptionist to double check if the Saigon Signature Massage already has hot stones included. The receptionist assured me it did, so I did not make any selections on the optional inclusions list. On the ride home, I asked my mom about her massage experience. She described how talented her masseuse was, and how she felt so good. I was happy to hear that. I asked her how she did with the hot stones, but she informed me there were no hot stones. I was instantly confused. From what I read, and from what I was told, the Saigon Signature Massage should have hot stones. Where does the miscommunication lie? read more

Saigon Spa - Saigon Signature Massage - Massage Near Me - Los Altos, California

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Had a couples massage with Rachel and Mi. Both masseuses were great. Facility was clean and calm. Would definitely come back again!

Super relaxing, professional and comfortable place. Natalie was great! Will come by again!

Had a deep tissue massage with Mindy and it was fantastic. She was great in working out some knots I had from stress in my shoulders and neck. I explained to her that that was my main area of focus so she spent extra time working out those knots. I will Come back again read more

Fantastic massage service! I choose Swedish massage for 90 min. Also very reasonable rate.

I came in with a friend to get a Saigon signature massage for 75 minutes. We got there early and still weren't let into our rooms until ten minutes after our appointment times. I figured it was no big deal but then the massage ended 10 minutes early. When I brought it to the attention of the front desk, they dismissed me. When i insisted, they talked to the masseuse who also said she did the full time. I then brought out my picture of the clock that I took after I got up- saying no, she ended early. They argued saying the clock was off and I said it was the same in my phone. After all this back and forth, they refunded me for that amount of time ($20 I believe) and I appreciated that. It wasn't about the money, it was about the principle- I paid for 75 minutes and I received, at most, a 60 minute massage. It was a decent massage and the facilities were clean but I will not be going back. read more

Saigon Spa - Gratuity guide is a bit excessive imo- write percentages - Massage Near Me - Los Altos, California

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My boyfriend and I had a wonderful experience at Saigon Spa. We did the 1-hour Swedish couples massage with Anna and John, and it was incredibly relaxing. They worked on our entire bodies from head to toe, both front and back, and the massage included stretching, some gentle popping, and focused spot work where we needed it most. Everything felt very thorough, calming, and professional. We left feeling relaxed and refreshed. If we come back, we would love to try the deep tissue massage for an even deeper experience. We had a great time and would definitely recommend this place. read more

Saigon Spa - Lobby - Massage Near Me - Los Altos, California

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Came here for a 75 minute deep tissue massage with Rose and it was excellent! The receptionist was very friendly when we entered and made us feel welcome. Rose asked what areas she can focus on and when I mentioned lower back and calves she took extra care of those regions. After the massage I feel great! Recommend Saigon spa! It was a great experience and will be back! read more

Saigon Spa - Massage Near Me - Los Altos, California

A lovely Swedish and hot stone massage that lasted the whole 90 minutes! The massage therapist was also accommodating and listened well.

Couples massage was very good... pressure was great at the beginning but with some feedback it reduced and was never back to the original pressure but was still good... Will be back to try the deep tissue. read more

I've been here at least twice now, and both times have been amazing. The first time was for a full scrub and deep tissue massage deal, and the second time was for a swedish. Service and quality were great both times and I look forward to going again in the future! read more

Came because I had a Groupon. Fantastic deep tissue massage. Good service friendly masseuses would definitely come back again.

I booked this for my mom and she loved it! Rachel was her masseuse and it sounds like she had a really good experience. The customer service up front was also amazing and they were so patient with my mom which is exactly how I want her to be treated. They also provided slippers which was really neat and a great part of the service. We booked the 75 minute deep tissue and I would recommend to all! read more