I usually prefer traditional Thai massage with focusing to stretching the body. When I feel the body too tide, I prefer to have deep tissue massage to help with the tidiness on muscle soreness. It's my first time at this place and the experience was great. Like others mentioned, the environment is decent clean. My masseur started with using hot towels to wipe my back, making me feeling relax. Throughout the entire 90 minutes, the masseur use various techniques to treat different tidiness areas, with making sure with me if I was okay with the pressure. I am not sure how many masseurs they have but I will definitely request the same one next time. Price is reasonable compared to other places in the area. read more

Unprofessional service and toxic tipping practices. Frequent bait-and-switch tactics with therapist bookings without notice--even after confirming over text. This is followed by aggressive demands for higher cash tips at checkout, where paying a standard 15-20% results in being confronted for $30+ because they "had to use their hands." When I brought this to management as a regular client, the owner explicitly stated over text that therapists "conserve their energy for customers who tip generously" (see attached screenshot). Tipping is a gratuity for good service, not a bribe to get basic effort on a session you already paid for. Save yourself the hassle and take your business to a legitimate spot that actually respects clients. read more

XYC Massage - Massage Therapy Near Me - Cupertino, California

We came here for a couples massage. We bought a Groupon and reservation on the phone was easy. The room was clean and we had a good massage. We had better massages at other places, though. We were asked about the pressure to use. Mine was fine already, and my husband had to ask his masseuse to adjust the pressure a couple of times. I thought it was supposed to be massage with aromatherapy & hot stone. However, we only got hot stone, without any aromatherapy. Nonetheless, it was still a relaxing experience. read more

XYC Massage - Clean couples massage room - Massage Therapy Near Me - Cupertino, California

I have visited XYC Massage twice. My first experience was decent, but my second experience made me pretty upset. 1st experience from a couple of weeks ago: 3.5 stars. I called ahead to make an appointment for a 60 minute massage, but when I arrived, the only person available to do my massage was the receptionist. Kim did a good job on the massage (excellent pressure and very relaxing), but she had to run out a couple of times to address her front desk duties. I was happy with the massage, so I tipped 20%, which came out to be less than $20 (this is worth mentioning for what happens at my next appointment), then was on my way. I should also mention that on my way out, a man next to me at the counter who seemed to be a staff member but very well could have been a customer was clearly staring at me but not talking to me--creepy! 2nd experience (today): 1 star. I made an appointment for a 60 minute deep tissue massage. I arrived a bit early. No one was at the front desk, so I waited until 5 minutes before my appointment time to ring the bell. A different receptionist help me get set up and into my room. My therapist, Amanda, started my massage 10 minutes late, but to her credit, she made up the time so that I got my full 60 minutes. Although the pressure was fine (I needed the strong pressure for my knots and sore muscles), she was a bit rough and sloppy with the massage. For example, she would grab my skin so that it felt like I was being pinched (I discovered a bruise from this when I got home), and she yanked my underwear around a lot (she could have done this with more care). As a result, I only wanted to tip the minimum 15%, but after she counted how much I gave her in front of me(!!), she pulled out a sign that the business requires a minimum of a $20 tip for 60-minute massage because she couldn't express herself in English and got her coworker to explain that tipping at a massage parlor is different than tipping at a restaurant as the therapists work very hard. There are so many things wrong with this. My initial complaint is that they should be more transparent with their pricing by posting this sign up with their prices, but guess what? That's illegal, which is why they showed me a sign after the fact. Also, asking for a tip makes it not a tip. Finally, I would sure love to hear what restaurant servers have to say about her response because I guess servers don't work as hard as massage therapists? In all seriousness, if businesses need to provide a better wage for their workers, increase the massage price; tips need to be earned! Tips were traditionally meant To Insure Proper Service, but I definitely did not receive proper service. Try at your own risk, but the quality of your massage is hit or miss and I wouldn't want to support the business practices and customer service that I experienced. read more

XYC Massage - Prices: Card surcharges (which are more than 5%!?!) are passed on to you (the customer) - Massage Therapy Near Me - Cupertino, California

I was new to the area and stuff from my move. I found this place on Groupon and just wanted to try it out. The massage therapist I had really got into my knots and it was the deepest deep tissue I ever had in the best way. I went in feeling like a wound up rubber band and left feeling like I would just float away. Def great if you are sore, have some gnarly knots you want out or just want to feel good. The women's at the desk were lovely and sweet. Def found my new massage place! read more

We had a couple massage and it was really nice. I asked for a soft massage and my husband's medium. The ladies were really professional and gentle. We had a great experience there and will return. read more

Had the best massage of my life here, they were so nice and accommodating. Will definitely be back.

I took my girlfriend to get a couples massage. Place was decent and clean. We did a 60 minute hot stone massage, it was just ok. The two masseuses were kind. However, at the end, the receptionist showed us a printed paper stating that we had to tip a minimum of $20 per person. This was not mentioned in the beginning, and this paper was hidden behind the desk. Overall, It was mediocre. read more

Massage is meant to relax. Massage is ok, but the dude (not the masseuse) who demands tips in Zelle, cash etc, at the end, makes the whole experience really negative. Instantly go from relaxed to high stress level. Would be a whole lot better to tip the masseuse directly, or let the customer tip on the iPad. The front desk dude could be pocketing cash to himself. read more

When we got the massage, I asked the therapist if she could do a mild pressure, but it was still really painful and she used a lot of elbow. After about 10 minutes, I asked if she could switch to medium pressure, but it still hurt. read more

This was my first time here. I noticed the grand opening banner and I thought I take a chance. I chose a 90m massage for $120 cash; it is $125 if paying with card. June was thorough with her long strokes and deep pressure; I asked for a strong and hard massage. She was especially effective on my hamstrings and gluts, where have a lot of tension built up over the years if sitting in front of a monitor. I was very pleased with my massage and I look forward to coming back here again read more

Had my first massage here at 2pm yesterday. One of the best most relaxing massages I've ever had. Not sure of my massage therapist but she was amazing! Highly recommend I'll def Be back soon! read more

First massage ever! Booked a couples massage for Valentin's day. When we got there, at first I was a little lost on what to do but all thoughts and everything floated away as I got the massage. I literally felt like I was floating. Both my gf and I. We booked for an hour and they were incredibly fair on pricing compared to others. Amazing place and great service! Will be having more massages, especially here! read more

My husband and I had an amazing experience here! Our masseuses, Yuyu and Lulu, were incredible. My husband had Lulu, who was gentle, patient, and still managed to find and release every knot without any discomfort. I had Yuyu, who applied stronger and deeper pressure just like I requested, and she worked through all of my tension spots with so much skill. We both left feeling lighter, relaxed, and completely knot-free. 10/10! read more

I agree with the reviewers that the massages I have gotten here have been quite well-done (and I have tried many in the area), the place is clean, and you get the full time during massage; that said, I also had a bad/honestly inappropriate experience around tipping. I had someone follow me out of the establishment for tipping closer to 18% rather than 25% (the equivalent of their $20 "recommendation" which apparently they treat as a minimum), and they asked for more cash. I felt this was not professional and made me feel uncomfortable about coming back at all. I would ask that they do not continue to micromanage tipping, because the returning customer base would actually grow and bring in more overall money that way. read more

Absolutely love XYCMassage! Jane is so kind and gentle, yet her massage is strong in all the right spots. The whole atmosphere makes you feel pampered and calm. I'll definitely come back again and again read more

I've never had this bad of a bruise it's been 5 days now. Really wish the massage was more gentle read more

XYC Massage - Bruise is even darker - Massage Therapy Near Me - Cupertino, California

Amazing massage. Husband and I went in for a couples massage. Clean and the staff are friendly. We will definitely be back.

Took my boyfriend here for a couples massage I purchased on groupon and we loved it. We felt so amazing after. Will definitely be coming back. read more

My mother in law was having terrible low back pain. We had gone to the stretch lab twice and also given her a heating pad along with the massage Thera gun and some over-the-counter pain medicines but was not getting better. We came by and they had a 90 minute massage with Kelly and she was fantastic!! my mother-in-law's pain all went away. She said she did some hot stone massage and it was the best massage she's ever had. She is a miracle worker.!! will definitely come back! I didn't take a photo, but they have refreshments and some late snacks and chocolates while waiting outside. It was very clean and well kept. read more

I got the 60-minute aromatherapy & hot stone massage with Wendy, and she was phenomenal! I went in with a lot of back and shoulder pain and left feeling brand new. Usually after a massage I feel sore, but not this time! The next day I felt completely relaxed and pain-free. The massage was exactly what I needed. It was my first time at XYC Massage, and everything was spotless. Everyone was so kind and welcoming. Wendy made sure to check in often to ensure the pressure was just right. I'll definitely be coming back! read more

Great place to get a massage. Place is clean and the price is reasonable . If you a need good massage, ask for Sunny. She has great knowledge where your muscles needs attention. read more

This place is clean, calming, and welcoming. Sunny is a fantastic masseuse, and I highly recommend her if you prefer a strong touch and deep massage. read more