Not sure how this place compares amongst other Bay Area options, but I found it to be smaller in size than Korean spas I've experienced in LA and Chicago. Despite the small size, I'm thankful the option exists in the area and I thought the pricing to be comparable for the location and given it's smaller size. Attendees were diverse, different ages, some solo and some pairs, some new comers and returners, which I take as a good sign that this place is welcoming. I came on a weekday morning and there were only a few other folks, but by afternoon time it filled up. Some of the rooms could only fit 4 people lying down, so I can't imagine how this would work on weekends when there's more people. I opted for a 30 minute scrub which was thorough and rough, just as I was hoping. The scrub ajummas always want to know what ethnicity each person is. read more

Food is pretty good and authentic but a bit pricey. We will probably eat somewhere else before coming next time The spa itself is nice. Some of the co-ed rooms are very small and only fit 4 people so don't come on a holiday! read more

Bay Spa - Massage Near Me - Santa Clara, California

First time here with some friends on a Saturday . We decided to go around noon and it was decently busy. The parking lot gets really crowded with the bank and other restaurants in the same area all sharing the same lot. Overall experience was nice. The coed saunas were cool. Wish they were a little bigger, but it was ok for what the space had to offer. Didn't try any of the scrubs or massages yet; but will definitely try next time we come back! The food court is a little expensive for the meals they serve. I would skip that and try any other Korean restaurant along el Camino. Didn't see if they had the hard boiled eggs but might try their sikhye drink next time. 6.5/10 first time visit. Amenities were clean and signs were clear on how and where to navigate. read more

I been wanting to go to a Korean Spa but been very intimated. I finally had a courage to try it and I am so happy because it was so worth it. I convinced one of my friend to join me and she was also very hesitant but we were brave and did it, and both of us want to do it again. Once you get over your shyness you'll be okay. I came here after work. We booked a service-brown sugar bliss + coconut-70 min for $150. With the service, you have the full use of the facility. They have hot tube, cold pool, wet & dry Sauna, massage chair- can use for 30 min for free. And they serve food inside. You can literally spend the entire day here. I wish we did. We had such an amazing experience. After our body scrub, our skin never felt so soft. They clean you so good. I wanna do this quarterly. read more

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I've always enjoyed the services at Bay Spa, and today's treatment itself was wonderful. Unfortunately, my experience at the front desk left me disappointed. I booked a two-hour scrub service online the same day as my appointment. The price was listed as $220 on the website, SpaBooker, and even on the digital pricing display in the lobby. However, I was charged a higher amount at check-in. When I questioned the charge, I showed the front desk that all three sources still reflected the lower price. After speaking with a coworker, it became clear I had been overcharged, and I was refunded the difference. What disappointed me wasn't the mistake--it was the explanation afterward. I was told the price had changed "some time ago," even though every published price I could verify still reflected the original amount. To make matters more confusing, another guest who checked in immediately after me was charged the published price for her service. Mistakes happen, and I appreciate that the refund was processed. However, I would have preferred a simple acknowledgment that an error was made rather than explanations that didn't match what was being displayed to customers. The spa services themselves remain excellent, but I hope management improves consistency and training at the front desk so future guests have a smoother check-in experience. read more

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My first time at a Korean spa, and it was a great introduction! The facilities were very clean and neat. I've never done the full rotation of hot tub to dry sauna to steam sauna to cold plunge - it was genuinely painful. If you've never experienced this, be prepared to get your heart racing. I was expecting a relaxing experience, but the saunas will leave you out of breath, and the cold plunge will shock your system. It's supposed to be really good for detoxing your system, and I definitely felt like I sweat out a bunch of toxins. We really enjoyed the massage chairs after this whole rotation and showering. The massage chairs are super comfortable and have a variety of massage options. It was so soothing that I fell asleep during my massage. There are a variety of popular scrub massage options that I did not try this time around. The downstairs co-ed dry saunas were a bit underwhelming. The saunas were comfortably warm and had blankets to rest on. These saunas didn't seem to be for the purposes of detoxing since they were at a moderate temperature. I was so comfortable that I ended up falling asleep in multiple rooms lol. Bay Spa was the perfect introduction to Korean spas, and I will definitely be returning! read more

Bay Spa - Exterior - Massage Near Me - Santa Clara, California

I've come here usually once or twice a year and usually bring out of towners. It's a nice place for a girls day (and if you're fine potentially seeing eachother naked). No swimwear/underwear in the sauna/pool area. They limit you to five hours at one time and you can literally spend five hours there and more because they have food there as well. Nice place to come and relax! read more

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One of the worst experiences at this spa! Spa, they say it is. I seriously can't believe how they have signs posted everywhere for customers to be quiet and they will kick you out if you aren't. As I was in my treatment over 3 times the workers were yelling at customers to be quiet. After telling the management the response was we can't control that and we pay our employees so as it states on your booking NO REFUNDS. Now let's discuss the ridiculous poor quality attire they want you to wear. You will look like matching prison inmates. I could go on and on but customers be ware, this place falls very short of it actually being a spa and have no problem taking your $$! read more

It was my second time in a Korean Spa and I can say that I understand all the hype now! Highlights: 1. Getting scrubbed to death via one of their scrub massage combos and having all of my dead skin scratched off 2. Mix of wet / dry saunas, hot and cold plunges, and other cool rooms to try like cold room, salt room, jade room, and more! 3. The food here was actually pretty good. Had bulgogi and it was great Lowlights: 1. Price of food is very high, but you're paying for convenience 2. Some of the massage chairs were broken / didn't work fully 3. I probably didn't understand it, but the clay room wasn't theraputic and was just super dusty. I probably need to research this one a little more as I'm sure there are benefits What To Expect: 1. Pay at the front, receive your keys to locker room, get changed and shower, use the facilities, literally rinse and repeat 2. (Optional) get an appointment for a scrub - shower and then soak in the hot tub for 20-30 min before the scrub to loosen up the dead skin If you're a first timer to this spa or any kind of Asian spa, I recommend watching a how-to video beforehand to know what to expect! read more

This was my first time doing a Korean spa. I had previously only eaten at the cafe for lunch and loved their kalbi rice bowl so I came back for the spa experience with my friends. Once we paid and given key to lockers and 3 towels (1 large & 2 small), we locked up our shoes (only) in the lockers to the right of the front desk. Then headed inside to grab a pair of slippers from the shelves to the left (don't grab the ones in the basket on floor which are for used slippers). Then head upstairs to the locker rooms to change and store your things to the same numbered locker. Also, grab a pair of shorts from the shelves in there. The room with massage chairs is nice if you can find a good chair. The first massage chair I tried was perfect for my needs because I have neck and shoulder issues recently but the massage chair I have at home doesn't even reach my neck and only somewhat knead my shoulders and massages whole body. This chair (where the display controller is mounted on right and has a "neck & shoulder" function) was able to focus only on the neck and even up the back of head and down to the shoulder and shoulder blades areas only (pull out the padding behind the head area if you don't feel much happening). Some of the chairs did seem worn down and torn up but many were in good shape as well. Downstairs is the 3 Jade, Clay, and Salt rooms including an Ice room. No slippers inside rooms so place slippers on the shoe racks outside. Be extra careful going inside the clay room. There are handrails to help you get in and out because the clay balls are actually a few inches deep and very slippery and it's kind of like you're stepping into quicksand. My friends did the body scrub while I did the massage. I don't know if all masseuses massage the same way there but I did not know that the massage included being stepped on. I am a very petite gal and Gina was a bit bigger than me. It wasn't just stepping with one foot but with both! I don't know how much of her entire weight was on me because there were two ropes hanging for her to hold onto but I felt like I was being tortured during the 10-15 minute that she was on me. I can understand if the client is much bigger and so you need your full weight to get enough pressure, but I am only just around 100 lbs, petite, and asked for medium pressure and was still stepped on. After that massage, certain spots around my back and pelvis (boney spots) seemed as if they were bruised cause they hurt with even just touch. She handed me an envelope afterwards for tips. I still tipped her but I don't think I would get a massage there again due to that experience. Maybe if you are a bigger build or get a different masseuse you might enjoy it. Overall, her massage was not all that useful, or even if it was, the stepping on undid it by giving me a traumatic experience. But there were a few times I thought what she was doing didn't seem like it did anything. If I hadn't gotten the massage, I would have given 5 stars because the facility and front desk staff I encountered were great (I asked front desk about adding massage and she was very friendly and helpful and immediately was able to book the massage for the earliest opening a few hours later), but I had to take a star off just for my experience with that masseuse. Would go back to the spa to unwind and relax, but I will most likely not get massage there again. read more

The atmosphere is not relaxing with multiple signs of different fonts all over the walls.

What an interesting experience! I've been wanting to try the Korean spa for quite some time now but never have imagined that the body scrubbed experience to be that personal. I've asked a few of my gfs to join me on this experience and some of them have highlighted that they do get invasive but in a good way. This place is totally not for shy people. If you want to use the sauna, steam room, hot tub, cold plunge or showers, be prepared to be naked. But there are plenty of things to do in the coed area which requires you to wear clothes.   I got my scrubbed and massage service with Joy and she was very pleasant. She asked me multiple times if I am ok with the scrubbed pressure, water temperature and made sure I was comfortable. It was pretty disgusting the amount of dead skin she scrubbed off so I felt so light and clean afterwards.   Overall, for my first Korean spa experience, I would give this place a 9/10. The facility had all the amenities I needed and more, staff was super helpful and friendly and the café food was tasty! I am planning to return every 6 months to feel smooth like a baby.   PS. Remember to bring cash to tip! read more

I've been to korean spa in the past but it was my first time coming to this place. If it is your first time coming here, they do a tour of the place after you pay at the register. There are two levels. Downstairs are where co-ed area which you will need to wear the clothes provided. The downstairs includes dining area where you can order food or drinks or you can go to any of the rooms which include clay, salt, jade, and cold. You can lounge around in the open space too if you want to. For the upstairs is where the other amenities. Both men and women room are separated of course. The amenities room upstairs includes dry and wet sauna, showers, hot jacuzzi, cold pool....this is also where you get your scrubbing....you have to be fully nude when using these services. I had the 60 minutes which is 30 minutes scrubbing and 30 minutes of massage/face mask/hair wash. They will scrub every inch of the body. There is also common area of the massage chairs. Probably will come here next time read more

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Another visit for a nice reprieve post trail run in the area. My partner gifted some friends day passes to the spa and it was their first time doing a korean spa so we introduced them to the concept. We all soaked in the relaxation and amenities in the hot tub, cold plunges, massage chair and the jimjilbangs. We also taught them how to roll the sheep towels and wear it on our heads, which was very cute for the squad~ They thoroughly enjoyed their first experience and my partner and I were quite comfy. read more

Went here with a coed group and spent about 4 hours (max time is 5). Day passes are $40, and they give you an electronic key bracelet for your locker, plus a t-shirt and shorts to wear in the lounge areas. We arrived early around 10 am, which I'd recommend! Fewer people and everything felt freshly cleaned. The spa isn't "luxury," but it's fairly clean and cozy. We started with the complimentary 25 min massage chairs, then split into the separate locker rooms. In the women's area there are saunas, showers, hot tubs, and a cold plunge (no clothing allowed). Afterward, we met back up in the coed areas, which include a cold room and three hot rooms. Plenty of space, no issues with crowding (at least in the morning when we went). Finally, we ate at the cafe once it opened. I got the beef tofu soup ($22 including tax + before tip) and my bf got the spicy kalguksu. Prices were on the steeper side, but the food was tasty and felt like part of the full jjimjilbang experience. Overall, it was a fun, relaxing, and unique activity to do with friends. Don't expect high end spa amenities, but if you're looking for a cozy spot to unwind for a few hours, this is a solid choice. read more

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Had a little spa day here with my best friend since her and I share a stressful life which results in neck and back pain in our late 20s. When we both lived in SoCal, we would go to the Korean spas together and we were both surprised when we found this gem in Santa Clara!!! First off, we were so obsessed with the massage chairs... we melted in those chairs until our time was up (ok we maybe stayed like 5-10 extra minutes because it felt way too good, you can't blame us ). Then we made our way to the main heat rooms and enjoyed our time there. Ended of course with the ice room. The facility itself was very clean and I really liked how non-crowded it was either. The front desk ladies were so kind and accommodating and we were even shown around as it was our first time there. It was a lovely experience and we left very relaxed!! I would def go again, no hesitation. read more

Bay Spa - Massage Near Me - Santa Clara, California

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Much better experience this time around. The front staff people were very accommodating with the appointment times and let me reschedule when my friends were running late. They even gave me the option to move my time so we could all have our appointment at the same time. My appointment for my Korean scrub and massage started on time and Ahjumma Helen was very kind and put just the right amount of pressure during the massage. My only complaint was that a bunch of the massage chairs weren't working; either that, or I'm just unlucky! I was playing musical chairs in that room. I usually forego the sauna and steam rooms since the rooms downstairs are also heated. Always refreshing to end on the ice room after all that heat! read more

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Had an amazing time here, took my gf here for her birthday and opted in the Vital scrub premium treatment. We were informed to check in half hour prior to our appointment time, the host was super helpful and informative of what the process would be like. I went for the day pass since I was not particularly interested in their services at the time but will be back to try it out sometime in the future. We had an amazing time, after going off to do our thang, we met back at the cafe downstairs for lunch. My girlfriend had a wonderful experience with the person who serviced her. read more

Good escape for your birthday week? Absolutely. It's not a huge Jjim-Jil-Bang Korean Bathhouse, but it's quite casual and comfortable inside. $40 day pass is good enough to hang around/sleep around/dip around/lounge around for hours. Facial & massage services are optional. Less crowded during weekday mornings at opening hour too. Pay upfront. Staffs are friendly if you need to tour around. Yes, the cafeteria is worth checking out if you want a $22 tofu stew meal or $5.50+ milk tea beverage (all taxes already included in price). Decent and good tasting. Authentic flavors. Staffs in the cafeteria are very low key here. Put away your own tray afterwards. Spas & saunas are perfect to avoid stress, unnecessary distractions or noises. Wear your assigned key on your wrist. Shoe locker and personal locker will have same number as your key. Place your shoe inside your locker and grab a slipper. Definitely read signs everywhere and don't violate rules. Co-ed area includes salt room, clay room, ice room, etc. Massage chairs upstairs are worth the 15-30 minutes or longer. Very quiet with lots of places to sit. Not bad for taking showers or dipping into hot tuns/pools or sitting in a sauna. People bring their friends (especially in women's locker room area), so it may get loud at times. The place is packed with your day spa needs. I will be back again. Fun and enjoyable for relaxation. Public parking lot had lots of parking spots. If you like the Croissante bakery, it's only a few doors away from here and very convenient. My seafood tofu stew meal was excellent. It included big red shrimps just the way I like it. Not too spicy. Mango fruit milk tea was not overly sweet compared to other places. Appetizers and bingsoo looks legit and delicious. Order at cafeteria kiosk. I had a great day, but I wish the place was much bigger because it felt small for me. Plus, beware of the Clay Room because it's very easy to fall into those unstable clay balls or fall full body backwards. Hands will hurt. I wish they would post a warning notice on the door. Overall, ice room was a favorite. read more

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We were greeted with very friendly service and given a tour of the facility upon arrival. The spa has two floors and three special rooms: a salt room, clay room, ice room, plus a heated floor lounge and a food/dining area. We shared japchae, donkatsu, and a kalbi combo plate between the three of us, huge portions and absolutely delicious. Korean spa food can sometimes be hit or miss with sweetness, but theirs was perfectly balanced and not too sweet at all. Upstairs has all the typical spa amenities: showers, steam room, dry sauna, hot jacuzzi, and cold plunge pool. Note that no clothing is allowed in the bath/sauna area, which is standard for Korean spas. Toiletries are provided (including toothbrushes), and there are blow dryers, lotion, and hairspray available as well. My only minor critique: the towels were quite thin and a bit ragged, and I was given one full-size towel and two small towels, which wasn't quite enough for the entire visit. My sister and friend did the 90-minute scrub and massage, which they said was excellent. I opted to relax in the sauna and also spent time in the full-body massage chair lounge, which was great. We arrived early at 10am, so it wasn't crowded at all, but it definitely picked up around noon and later. The price was well worth it, and with admission you can stay up to five hours. We stayed the full five and the time flew by. This was our first visit, and we truly enjoyed it. We're already planning to return for another day spa experience. Ample parking available. Highly recommend! read more

Bay Spa - Massage Near Me - Santa Clara, California

Totally worth a visit or two or more!!! If you've been to bathhouses in Asia, this is your place. Treatments are definitely available for that selfcare time that you are looking for. Sauna,jacuzzi, cold plunge, massage chairs, full body scrub treatments.. A cafe :-) Give it a whirl; you will not be disappointed. Make sure to give yourself at least half a day here - you'll see why once you get here read more

Bay Spa is hands-down one of the best jjimjilbang experiences in the Bay Area. Ever since moving to Sacramento, I've been counting down the days until I could come back for a proper Korean scrub -- and it did not disappoint. I booked the Vital Scrub Premium, which was great, but next time I'll likely stick with the regular Vital Scrub since it already gives that deep, satisfying reset. You walk out feeling completely renewed. The facilities are very clean and the environment is calm and respectful throughout. After my scrub, I spent time in the jjimjilbang rooms to sweat and unwind, which was the perfect way to finish the visit. That post-scrub glow + sauna relaxation combo is unbeatable. If you're looking for a legit Korean spa experience, this spot is absolutely worth the trip back to the Bay. Parking: Plenty of space in a shared lot. read more

The name Bay Spa sounds like Baseball. We have had many communication confusion in my family because of that. $40 for a day pass covers: wash, soak in a cold tub, hot tub, hot sauna, wet sauna, salt sauna, clay sauna, jade sauna, cold room. There is also a complimentary massage chair room. My daughter and I came on a quiet Friday to relax for about 3 hours. We had a great time hanging out together. She brought face masks and rolled up cute lamb head towels for us to use while sitting on the massage chairs. My only regret was not bringing a hair band to tie up my hair. We did not eat in the cafe but next time, we will definitely try that. read more

Bay Spa - Massage Near Me - Santa Clara, California

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Hear me out: on days where you just need to hide from everyone you know, trade $40 for: * walking around naked in front of a bunch of strangers, yes... BUT/AND * a place to chill and take care of yourself for hours on end without interruption * a stimulating yet relaxing sensory experience to break out of your normal daily routine * a solid spa experience to give your skin and muscles some extra attention This is what the day pass at Bay Spa will get you. So worth it, in my opinion. It's likely that you'll get hungry throughout the day, and the Korean restaurant inside costs extra, but it's tasty and super convenient. Any scrub or massage treatment you want to book will also cost extra, and for those who like them, more power to you. In my experience though, these extras are completely not necessary to still enjoy yourself on the $40 day pass. Weirded out by the traditional custom of getting naked in the showers, pools, and saunas that make Korean spas what they are? You actually don't even have to do that whole part if you don't want to. I'd recommend you check out the co-ed massage chair room, clay ball room, and Himalayan salt room, where people are completely clothed. Still a nice little retreat and sensory experience, and still worth your time and money. read more

It would be helpful if the workers knew how to read the room. People are trying to relax in a quiet environment and a vacuum is blasting at max power. There are things to help you relax, sure, but eventually you'll run into very careless staff not giving a shit and ruining the tranquil environment. Not recommended. read more

ame here with a group of coworkers and friends for a Korean-style spa experience. Overall, it was a solid visit with some clear pros and a few drawbacks. The body scrub service was the highlight -- very thorough and well done. The scrub itself was around $130 per person (tip not included), and I felt refreshed afterward. The staff doing the scrubs were professional and experienced. That said, the scrub area is completely open, more like a shared room with multiple tables, so there's very little privacy. If you're someone who prefers a private or quiet setting, this is something to be aware of. On top of that, during our visit there were kids running around and being loud, which took away from the relaxing spa atmosphere. Facilities are decent, and going with friends definitely makes the experience more comfortable. I'd recommend it if you're mainly coming for the scrub and don't mind a more communal, busy environment. Good experience overall, but privacy and noise control could be improved -- hence 4 stars instead of 5. read more

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Love Bay Spa in Santa Clara! Super clean, wonderfully relaxing massage, and great service. I'll definitely be back!

My friends and I came here for a 30 mins scrub and it did not disappoint. Only grip was I should've gotten an hour scrub + massage. I've gotten scrubs many times before so I can tell you that it's a must at least once in your lifetime. BUT let me warn you once you do it you'll be hooked! Scrubs takes off all the dirt embedded in your skin and makes you feel all soft like a baby again. The ladies here were very nice and the person working the front gave us a tour of the facility when we started. *Make sure to arrive early to use the facilities before your appointment. It recommended to do a 20 min hot soak before getting scrubbed. read more

Bay Spa - I remember this for the 90's - Massage Near Me - Santa Clara, California

I had a wonderful experience at Bay Spa! The staff was very friendly and professional, and the atmosphere was clean, relaxing, and comfortable. I felt very well taken care of and left feeling refreshed and relaxed. I would definitely recommend Bay Spa and will be coming back again. read more

Writing from the massage chair as I wrap up my first visit -- and I am already a regular. This place was a Mother's Day gift, and what a gift it was. I came in for a 90-minute Vital Premium Scrub and left completely transformed. First, the space itself: spotlessly clean, with none of the black mold issues I've seen creeping into older spas in the Saratoga area. That alone is a relief. I was lucky enough to be assigned to Young, and she is in a class of her own. Small but telling detail: she uses a gel face pillow so you can lay face-down comfortably the entire session. If you've had enough massages, you know how much a folded towel starts to hurt after an hour. I asked if this was a house standard -- it's not, it's just her. That kind of thoughtfulness sets the tone for everything. Her scrub technique was the best I've experienced in 20 years. No exaggeration. Her massage hit every trigger point without me having to redirect her once -- pressure, focus, timing -- all dialed in perfectly. The front desk staff were equally impressive: warm, attentive, and they personally walk new guests through the space so you never feel lost. The one area with room to grow: the aftercare products in the drying area. Having visited spas in Palo Alto, and even facilities in South East Asia, I've come to appreciate a quality face lotion and hair cream post-scrub -- especially when you're not carrying your own. A small upgrade there would make this truly flawless. Also worth noting: there's a communal lounge with 30 minutes of complimentary massage chairs, laptop workspace, and free WiFi. Hidden gem. ANDDD there's a cafeteria!! This is my new favorite spa. Hands down. read more

Bay Spa - Massage Near Me - Santa Clara, California

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terrible rude service. you give tip in an envelope after your massage and wasn't particularly that fond of the massage i received but still always give some kind of tip after a service. the woman was not happy with the amount given and hunted me down while i was still in just a towel to demand for more. after looking at other reviews with similar experiences it seems like this is the norm, very disgusting establishment. read more

Do not, I repeat, do not scream when you enter the cold pool. It is set at 60 degrees and if your body is not use to it, a small screech may come out. Then you will get in trouble for being too noisy and loud! We booked body scrubs and took advantage of the facility. First we steamed, then sauna'd, then jacuzzi, then dunked into the cold pool and back into the jacuzzi. Once they called our numbers, we went into a room with 20 bodies laying flat down with their masseuse dressed in their standard uniforms of black bras and granny panties. It was quite a sight for first timers here! I gotta tell you, I LOVE me some body scrubbin'! SPLASH! Once you lay down, a big bucket of hot water is splashed onto your body. Then they get down and dirty and get into your business! Don't be shy because they get in there --coochie, nippies, pits, and butt crack! They miss nothing!! Once the scrub is done, you'll feel itty bitty bits of your skin floating around the table. Then you get massaged, facial and hair washed. It is the best! Afterwards, we dried up and took advantage of all the clay rooms downstairs. Then we hit the massage chair room. This full service spa have hair dryers, curling irons, and all the products you need to keep your hair in place. Its an easy 4-5 hours of your day when you come here. Clean facility. Great staff. Relaxing! read more

Bay Spa - Massage chair room - Massage Near Me - Santa Clara, California

Came her with my wife for the first time. Great experience. Was a bit nervous but at the end it was worth it.

Had a really solid afternoon at Bay Spa in Santa Clara. The place is clean and well-kept -- hot tub and cold plunge were good temperature, steam room and dry sauna felt proper, and the co-ed jjimjilbang rooms (especially the salt and jade ones) were a nice way to just sit and decompress. They give you a uniform and a locker bracelet, plus the 30-minute complimentary massage chair is a legit bonus that a lot of people actually use. Staff was straightforward and helpful at check-in. Don't get too hung up on the lower review scores. If you've never tried a proper Korean-style jjimjilbang, just go once. Sweat it out properly, then sit down with some sikhye and those boiled eggs they sell -- next time your body feels all stiff and heavy, this place is going to pop into your head. The rest of the Korean food downstairs is also solid, by the way. Hits the spot after all the sweating without any fuss. The only real downside is the pricing. Day pass is $40 for adults and $20 for kids, which feels a bit high at first. That said, if you grab one of the prepaid packages it drops closer to $30, and once you're inside you can just eat without tipping, so overall it ends up feeling manageable rather than outrageous.Would come back, especially when I need a low-effort reset. Solid option in the South Bay. read more

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I always enjoyed one hour scrub and massage combination service with GIna. She is the best for me.

Disappointing experience overall. We booked a couples massage and provided our preferred room and massage therapist preferences in advance. However, the couples room was overbooked, so we did not receive the room or massage therapists we requested. The locker room was also one of the worst parts of the experience. It smelled absolutely repulsive and seemed very unclean. The odor and lack of cleanliness made it difficult to relax and left a very poor impression before the massage even began. I understand that scheduling problems and overbooking can happen, but the spa should have contacted us beforehand and explained the situation. Instead, we found out after arriving, which was frustrating and disappointing. For the price we paid, I expected much better communication, cleanliness, organization, and customer service. 전반적으로 매우 실망스러운 경험이었습니다. 커플 마사지를 예약하면서 원하는 룸과 마사지사에 대한 선호 사항도 미리 전달했지만, 커플룸이 초과 예약되어 결국 원했던 룸과 마사지사를 배정받지 못했습니다. 락커룸 또한 이번 경험에서 가장 불쾌했던 부분 중 하나였습니다. 냄새가 정말 심하고 불쾌했으며, 전반적으로 매우 청결하지 않아 보였습니다. 마사지가 시작되기 전부터 편안하게 쉬기 어려웠고, 시설 관리가 제대로 되고 있는지 의문이 들었습니다. 예약 일정에 문제가 생기거나 초과 예약이 발생할 수 있다는 점은 이해합니다. 하지만 그런 상황이라면 방문 전에 미리 연락을 주고 설명했어야 한다고 생각합니다. 도착한 후에야 상황을 알게 되어 더욱 당황스럽고 실망스러웠습니다. 지불한 가격을 고려하면 청결 상태, 의사소통, 예약 관리, 고객 서비스 모두 훨씬 더 나은 수준을 기대했습니다. read more

first time here at the spa! overall very good experience and the front desk team members are very helpful and friendly! also my first time trying the body scrub! amazed at the amount of dead skins for real loll lollll the facility is pretty clean and i liked the salt room! def would return again and try the aroma therapy massage they recommended. the only critique i have was my scrubbing lady chasing after me to give tips lol read more

Our second time visiting. Today, we had a relaxing time at the spa. Just did a day pass $40 (no appt.- walk-in) and enjoyed the rooms, food, and massage chairs. A wonderful experience and worth a try. read more

Finally another Jjimjilbang (K-spa) in the Bay Area!!! Great masseuse therapists, very hot sauna and steam rooms, a spacious place, coupled with a Bay Spa cafe with decent food... you can literally spend all day here! What sets apart Bat Area from Pearl Spa in SF (women-only, hard to get reservations, no cafe and smaller space) and PSY in San Leandro (also no cafe, more of a no-frills style) is their massive areas, their decent food at their in house Bay Spa Cafe, and plenty of lounging and communal space for hanging out and chillaxing. Oh, and their awesome massage chairs!! Upon entering and checking in with reception, you will first store your shoes at their shoe lockers. Then you will use the same key to your respective women or men locker rooms (same key, same locker number), undress, and start your soaking / steam room / sauna ritual ... lol. Then to your massage or scrub if you've opted for one. Then finally, you can soak again; or you can dress in their communal uniform and head to their first floor for some food, or to their communal lounging area, or to their clay / jade room for some detoxing / relaxing. Oh - or you can stay in the 2nd floor and go to their massage chairs for some more R&R. Always an excellent experience here. Great space, great service, good food, and decent prices... keeps me coming back for more!!! Highly recommended!! read more

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Came here on a Friday before 10am. We wanted to come early to beat the crowds. But I guess Friday is not a quiet day. It was our first time so we were given a tour. There was no one in the hot pool yet. We did the massage chair for 30 min (complimentary) and after that, there were 8 women in the hot pool! So it was basically full since the pool wasn't big. I then went to use the steamed room. Then some ahjumma came out and called some numbers and 5 of the ladies in the pool came out! So I went to use the hot pool. But it really wasn't hot enough compared to the onsen in Japan. We went downstairs to try the 4 rooms in the common areas. The jade room was so small with only 4 mats and it was full. We spent the most time in the Salt room (the hottest room) since it was the biggest and empty! All in all, it was a good experience for us. I like the massage chair the most since it was relaxing. Make sure to do that first since there were people there who just sit there the whole morning sleeping away and snoring! $40 is a good deal. If it was closer to home, I would get the package. Also, I didn't do the massage or scrub since I read and saw that there was no privacy at all. Maybe I will change my mind next time. Also, it was a clean facility. The girl who does the cleaning is so hard-working! I saw her everywhere!! read more