I'm sitting at the bar as I type... if you know anything about the Springfield airport, then you know this is just a rinky-dink airport with very few travellers. I love this airport, I'm here once a month. OK, The Riverbend..... I've never once had bad service here. They act a little disconnected, but then again they're not here to build a relationship with you like a local bar. Myra is my server/bartender and she's really nice, proficient, and on point with ready orders. Food..... I always get The Proscuit 10" pizza. So good! I have been sitting here once a month, and I've never once seen anyone in this bar complain about anything, and believe me I watch ! I personally recommend it, especially considering that your only option restaurant in Springfield airport... But it really is pretty decent ! read more

Don't bother even waiting in line to order unless you have hours to wait. Stood in line to place an order while a worker stood there and watched us all pile up before saying very sarcastically that she was open. When I ordered I was told I hope you have plenty of time to wait because there are orders before you. When I asked how long the wait was she said they aren't allowed to give times. read more

For an airport, this was a great breakfast sandwich. The avocado tasted fresh, the egg wasn't premade, and it was loaded with bacon and fresh greens. Service was great, all of the workers were very friendly. Food came out fast. read more

The Riverbend - Sunrise sandwich - Coffee & Tea Near Me - Springfield, Missouri

For an airport food stop, The Riverbend is fine. It offers a variety of hot food and has grab-n-go items as well. It's not very welcoming though. The counter is covered with a wall (the back of some equipment, I believe) and the registers are overshadowed by it. Every time I am there it seems dim too. However, they are the only game in town with hot food in this side of the TSA. So don't let the appearance put you off; so long as it's only dim and not dark, it means they are open. read more

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The staff are obviously untrained. Because they aren't clear about their work, they are really brusk with customers in a way that's offputting. The breakfast sandwich was perfectly average. Nothing very good and horrible about it. It provided some needed morning protein. read more

Th sandwiches weren't unreasonably priced as far as airport terminal prices are concerned. The turkey and cheese on sourdough didn't skimp on the meat and the lettuce was fresh. It definitely beat another burger or less healthy option in the airport and there was plenty of clean seating available. read more

The Riverbend - a view of a dining area with tables and chairs - Coffee & Tea Near Me - Springfield, Missouri

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This place was exactly as expected after reading the reviews. I would have eaten elsewhere but there are no other options and my flight was delayed so I couldn't just wait until my destination. The menu is extensive but less can be more. The service is friendly but it couldn't make up for the awful caprese panini I had here. It was greasy and so hot when it came out I couldn't eat it for 20 minutes. The fillings kept falling out. I may just have ordered wrong but the meals others were munching on didn't look much better. read more

Food was cooked to order but this place is expensive! $13.99 for the cheese curd appetizer. The cheese curds were crispy and hot but the price definitely made me cringe. But let's be real, you don't have any other options at this airport while you're waiting on your flight. You take what you can get. read more

I was severely disappointed with the customer service, I ordered a pepperoni pizza but they gave a combo pizza. I politely asked to exchange it but they wanted to argue over their mistake and then didn't want to change it out. I understand airport traffic can be difficult, but I was willing to wait for the correct pizza and not make a big deal of it. Totally horrible service! Buy something before you come into the terminal. read more

Waiting on my flight I stopped at The Riverbend for a quick bit to eat. The menu seems to have changed from other pictures I've seen on yelp, but I forgot to take a pic of that. The staff was very kind and the dining area was super clean! The food came out really fast and it was very tasty! Recommend you stop here if your coming through and have time for a quick meal, they have an online preorder and to go boxes for those pressed for time! read more

The Riverbend - Mushroom Swiss burger - Coffee & Tea Near Me - Springfield, Missouri

Not my norm for reviewing airport restaurants but I'm sitting here with time to kill and thought I would. It's early in the morning in Springfield Missouri, they got breakfast. I will let you know that the airport is pretty quiet and the lines are short. The staff is friendly and actually called me over to the second register with limited wait time. Apparently they just started this menu yesterday so they weren't able to comment on how good the food was or if it was anything they recommend. It probably took about five or six minutes to get the order. I got some chicken biscuit thing. I have to say, it's actually pretty darn good for airport food. I could see them selling this in a restaurant. Granted there's a little bit of a markup, but it's pretty solid for airport food. I don't know what menu they were using before, but I have a feeling that this is a pretty good upgrade from what they had before based on previous reviews. I'm glad I stopped here to eat since it's going to be a long flight and day of travel. Good food, I would suggest eating here if you're on the fence if you should eat at the airport or not. read more

The Riverbend - Breakfast - Coffee & Tea Near Me - Springfield, Missouri

This place makes the worst mocha ever! Besides being so hot 5 napkins wasn't enough, but it is Not drinkable . Tastes like watered down hot milk No sweetness to it at all read more

One star because The service is fine... friendly & efficient. The food off the grill is anywhere from not very good to absolutely gross. Save your money & wait until you get to your destination or connecting airport to eat. read more

This is a combo small bar with a walk-up / takeout casual food menu. Formally McCallister's Deli - it looks much "fresher" in the ambiance category. The menu is essentially the same as before - sammies, chips, soup, deli salads, sodas, etc. Most things are pre-packaged for take away, however they can toast your sammies. The bar is a full bar - many guests were drinking Bloody Mary's and beer. Nice people, extremely mediocre food. This is your only choice in the terminal... read more

I ate breakfast here on the way out of town. It was delicious and reasonable!! The woman who waited on me was wonderful and kind! Service was very fast! read more

Captive audience; they don't try very hard. Veggie burger took 15 min to come out. This is an airport, not a restaurant. Come on. When it did finally come out, it was a spicy mayo burger. Had to wipe a ton of this off. Fries were dumped from the bottom of the crumb bin into my plate. Sad. Dirty seating at the individual seat bar area. The grime was disgusting. McAllisters employees manning this place. I asked a guy in a McAllister shirt why the menu on this side of security was different than the front side of security. He said, "I dunno, I only work on this side." Was asking because the sandwich menu is missing 5-6 choices... which I didn't know...until I was past security. read more

The Riverbend - Grime, the key clue in poor cleaning discipline - Coffee & Tea Near Me - Springfield, Missouri

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Took about 30 mins to recieve our two sandwiches. I got the sunrise sandwich thats was actually very good! But when most people are in a time crunch, I'm sure this would be frustrating. read more

The Riverbend - a hamburger with bacon and lettuce - Coffee & Tea Near Me - Springfield, Missouri

Do NOT eat here. I repeat, avoid at all costs. I got a Nashville hot chicken sandwich and on my second bite realized the chicken was completely raw. I took it back and the employees looked disgusted at how uncooked the chicken was. Then I tried to just get a slice of pepperoni pizza (safer) I took off a piece of pepperoni to blow on it and realized it was an old slice of pizza that they just threw some shredded cheese on the reheated it. Ended up throwing that out too and not eating. Absolutely disgusting and a waste of time and money. read more

Service was so nice! Food was also great. Took a minute to get it but we weren't in a hurry. Cheese curds. And smoothies. I had a large order with my party of eight and forgot to order one of my kids a cheese pizza. When we got up to the counter is everything I like it no I forgot to order it but they got me a slice anyway no charge. read more

Our visit was to the bar when Myra was handling it and handle it she did. It was quite busy but we were never left waiting and it looked like she was managing to keep up with the rest of the patrons as well. Loaded tots and beer were also quite good. read more

honestly, very impressed for 6am at an airport. the woman who was working the main counter (really pretty colorful braids) was incredibly kind and welcoming! such a nice surprise after spending the night in the airport! the food was mid but cooked to order and a pretty decent selection for it being the only option. i see a lot of complaints about the prices but i think they're comparable with other restaurant prices. read more

The place looks nice and the the staff are extremely kind and professional. Like another reviewer said, I got the Nashville Hot chicken Sandwich and only after taking multiple bites did I realize that the chicken was extremely undercooked in the middle. My only regret is not reading the reviews prior to ordering because I 100% would not have ordered. Now all I can do is wait and see If I get food poisoning. How can they continue to serve the chicken?? The last review complaining for the same reason I am was published 9 months prior to me writing this. It's obvious that this establishment doesn't care for it's customers health or safety. 100% would not recommend. All the items are also extremely overpriced for the quality that they are. This establishment need to do better. read more

Typical airport food. However, the sullen counter help middle aged female with the raspy voice was an absolute bi**h. Just totally rude, and unprofessional. Even the most simple requests were met with derision and attitude. Such as, "could I please have more ketchup?" or "where are the napkins?" Attitude is one thing, but its another when you have attitude and are doing your job poorly. Our orders were put in wrong and had to be corrected due to an allergy. Of course that was an unreasonable request as well. Just wow. First trip to MO, and this hag isn't representing the city very well. Shame. read more

9am. Good luck for getting anything out the backend. Slow and inefficient and my breakfast sandwich never came out. They dont gove you the coffee right away, you have to ask, they deliver good out of order and incomplete, they are out of most breakfast items and dont notice it until your food is due up.no silverware without asking. And good luck with asking about anything (everything!) you are missing. Theyre out of hot chocolate ("we're out of that right now") because the pump container is out of hot water (needs refilled. Tbe lady in charge there working the counter is super rude and inefficient. There is a huge line because it has accrued when they are so inefficient. They think they're swamped. Only because they are so out of whack. Only thing open and did they not know there were people coming to the airport who would come there? They either are short staffed, didnt know they were going to be open, or dont know anything about what they are doing. They get a zero! Worst. Service. Ever. End to end. The woman needs a new job. The young fellow seems new. read more

The Riverbend - a restaurant with people sitting at tables - Coffee & Tea Near Me - Springfield, Missouri

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Staff needs training in customer service and de-escalation. I was humiliated in front of a full bar when I begrudgingly returned a sandwich I ordered with no mayo -- a detail the staff confirmed verbally as I placed my order -- because, well, it was slathered in *mayo* and I am highly sensitive to eggs. Now if you know me, you know I hate returning food. It's wasteful and the confrontation makes me feel tense. But under the circumstances (hopping on a plane for several hours), I couldn't risk it. The staff told me they could not simply make me another sandwich because it was pre-made and warmed for order. Uh, cool, so, refund? No -- a partial refund on my card was not possible because it was part of a joint order I placed with my wife. Okay, how about something else? I was informed I'd have to stand in line again, order again, and pay again for a replacement sandwich. Great, so now I'm out $35 for bistro food in an airport where you only have one option post-security of where to eat. When I frustratedly told the wait staff in a purr that they may want to inform customers at the time of order that they can't make sandwiches to order, instead of, you know, verbally confirming the opposite, the staff member slammed down my receipt and yelled at me that she was "trying to be nice, but whatever -- here's your refund." I had to endure the awkward glares of everyone at the bar and the cold shoulder of the wait staff as they ignored me for several minutes. I just wanted food I could eat, not a free meal. My wife said it was awful for everyone around. I get that serving food and drinks at the airport can be stressful, but when the tiniest confrontation about a botched order you caused makes you flip your lid, it's time for some customer service training. On top of all this, my replacement sandwich was mediocre at best. read more

I ordered a veggie omelet and it was delicious! Customer service is different you pick your food up and you clean up after you are done and they have a "tip" jar. Will I eat here again...absolutely. read more

The Riverbend - the interior of a restaurant - Coffee & Tea Near Me - Springfield, Missouri

Bad food bad service. The dressing was bad. Cost me 81.00 for 2 chef salads, chicken sandwich and ff, 2 snack packs for the girls, cheese crackers and nuts. Out of forks waited for a fork that I never got. Next time I will eat before I come to the airport in Springfield Missouri. read more

Eat before you get to the airport. Took over an hour to get bacon and scrambled eggs. And the folks working here didn't care when I inquired into my order. Just brushed me off. read more

The food is really good but they are so disorganized that it takes forever to get your food. They have 7 people working and no seems to know what is going on. If you have a short window to eat, get a sandwich. read more

Only dining option after airport security. Unenthusiastic employees and overpriced food. Grilled chicken salad had three small pieces of chicken, and when I asked if they could add a little more they said the salads we're pre-made before security. No cook on staff right now, so no hot options aside from hot dogs off a roller. All sandwiches pre-made wrapped in plastic. Disappointing in all respects. read more

Wow!! This place is great for airport food. I got the fresh never frozen chicken tenders and fries for $8.99 and it's like 4 chicken breast huge chicken tenders. What a deal read more

Food is ok but wait time is ridiculous. Customers in airport with few options so staff does not care about service. Order food well before you are hungry and prepare to wait a long time. read more