The food here was exceptional and good. Came out fast and ordering was easy. The reason why I am leaving this review is the manager. It was lunch time, granted it was busy, the general manager was YELLING no matter if it was to her employees, to customers, to herself. It was quiet in the restaurant, and I literally could not keep a conversation with my boyfriend across the table due to the volume of her voice. Not to mention, she was scolding her employees in front of everyone in the restaurant. Every single dish that came out it was "too much sauce" or "toothpicks in the wrong place". I also noticed the way she talked to her employees running food, "this is for table 3 GO" and was not speaking with any mannerisms. Coming from someone who used to work in the restaurant industry, doing that only stresses out your employees during a lunch rush. This was our first time at a McAlister's deli & im not sure we will be back at this location, since we couldn't even hold a conversation. read more

I enjoy this restaurant regularly so I like the food. Kids that work there are fun. But the national championship football game is on and the manager refused to turn it on. And then dumps on the poor front register guy to make the refusal. So I'll just sit here and watch the golf channel and Nickelodeon. read more

There are currently closing early each night as they try to hire and train new staff, which is good as they are definitely understaffed with some rather inexperienced and attitude prone people. I get it is hard to provide good service when you are understaffed, but the manager who was a tall drink of rather scruffy looking water seemed more interested in his phone than running his restaurant. I give them four stars. Despite this however because as always the food was on point and the cooks are awesome and jamming it out like Aerosmith on their fifth final reunion tour. read more

McAlister's Deli - French Dip love. - Delis Near Me - Springfield, Missouri

Where else can you pay for a $20 sandwhich and wait 40 minutes for it? The staff is nice but not worth the price or the wait for such a small meal. read more

Staff say apply jobs, others say month to apply and when you do, they have their hired staff already hired. Never had food there ever, like most places. Clean dining area all I can type. read more

I came in there this afternoon and ordered what was supposed to be two sweet and savory chicken sandwiches and a kids toasty ham and cheese. One of the chicken sandwiches was supposed to have black olives and cucumbers along with chipotle sauce. The ham and cheese sandwich being a kids toasty was supposed to have ONLY ham and cheese. I paid for it all and left back to Bolivar expecting the order to be made competently. I get here we open it all up and find that the cucumbers were missing on her chicken sandwich as well as the kids toasty being for a 13 year old had a lot more than just the ham and cheese that he wanted which included instead lettuce, tomatoes, and mayo. All of which he absolutely hates and thus refused to eat. This in turn forced me to drive a half hour back to there after calling them to have it corrected. I get back and find out now that while her chicken sandwich was correctly made this time his ham and cheese toasty has now somehow become a grilled cheese sandwich with no ham in it whatsoever. You know, it's pretty damn pathetic when even a 13 year old kid, who has yet to work a day of anything in his life knows that you guys have but one job to do and get people's orders correct. I might take this up with corporate too even though they probably won't do much about it. Bottom line, if I could give a negative star review, I'd do that. ABSOLUTELY WON'T RECOMMEND GOING HERE... EVER!!!!! read more

We were greeted the moment we walked into the door. We both got Smokey Pepper Jack Turkey Sandwiches which were phenomenal as always! The 1/2 and 1/2 tea with a shot of strawberry always hits the spot. There was one other person there at 11am which was nice to beat the rush and we got our food promptly. The manager checked on us (and others as a few more people trickled in before we left), which we appreciated. A good experience for sure! read more

Food is awesome, i either get the choose two ceaser salad with a potato soup or a blt-a and it's always amazing! service is good there was an younger girl with dark hair that was standing over everyone? there was no manager that i saw at the time but she was very bossy and wasn't including one of the girls that was working in any conversation being really rude to another employee. read more

Staff kept brushing hair off face as it kept falling in eyes and kept touch face as the manager was there and said nothing. Asked to speak with manager will see if it happens. Door propped open with a chair. She came out said we weren't the first to complain but she couldn't do much but pass on the complaint to general manager and make sure he didn't bring us out plates. read more

The food was great and service was great. But the bald man with high pitched voice was so so loud. I was sitting at a table eating and I could hear him talking very loudly when he was in the kitchen. It was so unnecessary and bothersome. The entire time I was here, all I could hear was his voice. read more

$23 for 1/2 a sandwich with a piece of chicken the size of your pinky and 1/4 slice of bacon, a super small half a coffee cup of soup, a bowl of broccoli soup and a drink????? A childs plate in any other restrrant would be bigger. I had weight loss surgery and my stomach is the size of a baby food jar and i left hungry. What a rip off. read more

Food was great and service also but this is the first Macalister's deli I have gone to that expects a tip.All others have signs that specify that they do not accept tips. read more

I have visited this location a lot over the years. It is generally good. However the quality has been lacking lately. The last several visits the tea has tasted off. Today I ordered a gallon of sweet tea. When I got home I discovered it was not drinkable. It was so strong and tasted old like the bottom of the container. Unfortunately I now have a $7 gallon of tea I cannot drink. read more

VERY VERY disappointed tonight. My sandwich was the jalapeño turkey crunch, it was literally turkey on the jalapeño bread. One of our meals was not in the bag. So I went back, got home and got TWO completely wrong sandwiches. Our salads were 95% lettuce, we ordered extra dressing got 1 sauce for 3 salads. They didn't even have the Ruben. We are SO SO disappointed. Wouldn't waste your time. read more

My sandwich was burnt, very disappointed. I ordered delivery so I was unable to return it. read more

McAlister's Deli - Delis Near Me - Springfield, Missouri

service was great, food was delicious, not to mention it was very clean. the only negative thing i have to say about this McCalisters is there was one girl in the front that was talking to an employee VERY harshly im not sure what she had done but it definitely needed to be a private conversation. read more

Roasted mushroom soup was amazing. Sweet tea was as well. Service was friendly and speedy. Our sandwiches were excellent. A little pricey but mostly worth it. read more

I keep trying food here and keep being dissatisfied. It just isn't fresh, but tastes ok. Nacho basket is way smaller than it used to be. Ill have to try another location. This location reached out to discuss, so I'm pleased they are interested in looking into this. They have potential! read more

I'm really thankful for the level of service I experienced at McAlisters yesterday,and I'm hopefully. We will experience today as I return the restaurant around lunch time. Although McAlister's is a chain. They have the great opportunity to separate them self by the personal experience they provide. Right now this location is doing just that, in there Resilience to provide good customer service. When other dining experiences, have not been that promising. Thanks for the turn around, it's mutually rewarding to support our local businesses. read more

Love Mccallister deli. Even with covid going on it is still spot on with service and food.

Food was ok excellent. We love that we can always count of a great meal. We used Uber Eats to have our meal delivered to us at our event. What a great combination. read more

Ate there last night. Nachos were not warm. It was freezing in the restaurant. My hubby ordered a bag of Cheetos to go with his sandwich. Someone opened the bag of Cheetos and dumped them on his plate?? His order comes with s pickle spear but apparently you have to tell them you want the pickle to get it?? When we did get it, it had done debris on the top of it and oh, did I mention we found a piece of broccoli in our nachos?!? read more

Stopped to grab quick so we could get back on the road. Staff were working their tails off but the line was to the door. Took a lot longer than expected but they seemed to be putting out good food as quick as they could. The wait staff and the cooking staff seemed to get a little tense with each other as we waited because the orders were coming out so fast. I had an Italian sandwich which was very well made. My daughter had the Broccoli and Cheese soup. The guy getting it accidentally dropped it and they had to remake it. read more

Interesting food, made as blandly tasting as possible. There is so much potential in this concept if the food would only possess some flavor. Order at the counter, grab a number, then be seated while you await visually interesting food to be delivered to you on heavy plastic plates-I'm thinking the plates have more flavor than the food does. The side salads taste as if the staff raided the neighbouring grocery store's pre-packaged deli, and the hot sandwiches seem microwaved to (im)perfection and of a similar lineage. Maybe next time I'll just hit a convenience store or gas station to save time and get a similar quality of food? read more

McAlister's Deli - The aftermath - Delis Near Me - Springfield, Missouri

horrible service. i work in the restaurant business so i'm very patient with these kinds of things but this is ridiculous. they had 13 orders up on the screen and people still in line to order and they were taking their sweet time. no one was working hard or in a hurry. some of the workers are just standing around and talking instead of bringing out the food that's been sitting in the window for 10 minutes. i really don't like writing bad reviews but this is the worst service i've had in a long time. read more

We are passing through and this was our first time trying McAlister's Deli. Service was friendly, restaurant was clean, and food was delicious. read more

Avoid ordering from this location through Uber Eats at all costs! I love McAlister's food and have had it many times from other locations in Springfield but today my co-workers and I ordered from this location to be delivered and it was a complete disaster and not a mistake by Uber Eats. We had a total of 6 food orders and 4 teas, all placed at the same time online. This location gave the driver 1 food order to be delivered. When we called the location to find out what happened the manager was far beyond rude, unhelpful and told us we had to come to the store to get the rest of our order because it wasn't the restaurants problem. GREAT CUSTOMER SERVICE RIGHT THERE. Long story short Uber Eats was a lot more helpful in getting the situation resolved without the help of the manager at this location. Go to any other McAlister's in Springfield and I'm sure you'll have a great experience and enjoy the food, just avoid the location on North Kansas Expressway. read more

I travel and normally love a McAlister's. North Kansas in Spfld is not the norm! Just stopped there (7 pm - Friday night), was excited to order a spud. The cashier disappeared, came back and told me that they didn't have any.... (keep in mind, spuds are LOW COST and if they aren't used, they could chop them up for their potato salad the following day). The counter was covered in some sort of sticky mess, as was the floor. I looked around, decided I'd go next door to Panera. read more

My favorite thing about this location is consistency. They take your order and get your food quickly and the food is always of the same quality. I love the chicken tortilla soup because it's soup and not stew. The salads are always fresh. read more

McAlister's Deli - Choose Two: chicken tortilla soup and southwest Cobb salad. - Delis Near Me - Springfield, Missouri

I ordered take out - that won't be happening again. 1 king club, cole slaw - 1 ultimate nachos with extra quacamole and extra chili meat - that's not what I got. I got plain corn chips - a tablespoon total of quacamole - and a half a small container of chili - whoa - in addition, I ordered two salted caramel cookies.......I got two chocolate chip.......hold the phone - the only thing they did was spell my name right. I did complain - and was told it was a corporate decision to deliver the nachos in that fashion - really???? Ok corporate - you fail. No more take out from McAlisters on Kansas......it is really really bad. Big price when I could have just bought a bag of chips and salsa and called it good. Nasty. read more

In my opinion all Mccalisters locations are great quality service with great quality food. I live near this location and I spoke with a friendly associate on the phone to order my carryout food and everything was ready within 10 mins. I recommend this amazing place to anyone. read more

It really pains me to have to rate this experience as a 2 instead of the 5 I might normally have given. The food was great, but the surrounding scene was not. I am very critical about restaurants that leave dirty tables sit for long periods of time. To begin with, we came into the restaurant shortly around or after 6:30 pm. The posted closing time was 9:00 pm, yet they had already blocked off almost half the tables, so they had a limited number of tables available for the people who did come in. I counted that there were 16 available tables for people to actually use. I then counted that there were at least 10 tables which had not been cleared, some which had stood dirty for almost 45 minutes. When a staff member finally did come by, all she did was clear the platters that were on the tables. I never saw a wet towel for sanitary wiping of the table. To me, the cleanliness of a restaurant is as important as the quality of the food. Based on the visit, I must say I was very, very disappointed. As I said, the food was good. My wife got her usual BLT on sour dough with chips and a pickle, and I got a bacon spud with extra sour cream. We weren't disappointed by the food. The staff was friendly and seemed to be genuinely mindful of the needs of their customers, like when waiting in line to get refills. The food tasted very good (as usual), and the quality of the food was up to the normal high McAlister's standards. If they were a tad bit more concerned about the cleanliness of the dining area, I would have been much more generous with my rating. I do intend to do a follow-up conversation with either the general manager or the owner of the store, so that someone in charge is made aware of the issue. My wife and I will most definitely give the location another try at a later date, and if we find it to our liking, I'll create a new Yelp post on the restaurant with an upgraded rating, if it's earned. read more

It's your standard deli. Decent sandwiches, soup and baked potatoes. Good sweet tea also.

I usually get the club sandwich and it's always well prepared, delicious and fulfilling! Not many complaints, overall a great place to eat! read more

McAlister's Deli - Dining area - Delis Near Me - Springfield, Missouri

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The worst McAlister's I've ever been to. The place was dirty. Nearly all the tables were dirty. Waited 10 minutes to order with no one else in line. Cheese dip was cold. Not the quality of food and customer service you expect from McAlisters read more

Not my favorite. Go to Panera instead. The tea is good but the chicken is just too processed for my liking and it had a funny color.

My family and I decided to grab lunch here after a morning at the zoo. I've never been a huge fan of mccalisters but the affordable kids menu was hard to pass up. The food was fine. Although, my sons pizza came out cold. There wasn't hardly a clean table in the place. For whatever reason the place was uncomfortably warm. It all added up to a pretty sub par experience. I may give mccalisters one more shot but it will definitely not be at this one. read more

This is one of my favorite places to eat in the area. The people behind the counter always super cool and the sweet Tea here is phenomenal! Sandwiches are pretty good but nothing that will blow your socks off which is why I dropped a star off of the review. I think if they spend just a little more time on their menu this place would be unstoppably fantastic. read more

Second time eating at one of these places. Both times I ordered the New Yorker, but changed it and they were happy to do so. A lot of places you can tell hate doing that. Friendly staff, fair prices with clean tables. Next time I am gonna have to get one of their potatoes. read more

Eh. Not too bad of a place. The line's usually not too long, but the service there isn't too great. The times I've gone, it was a girl who was sort of stuck-up and wasn't very friendly... Ah well! The food isn't that good-- average at best. The tea is probably the most popular thing there, and it's pretty good, I suppose. Not bad, but not the best, either. read more