I was really excited to try this shop, and was so, so disappointed. The matcha milk tea I got was really bitter, and the red beans on the bottom were grainy and in tiny, crumb-like pieces. The boba were still warm from cooking, and led to a disappointing, lukewarm drink. I ordered tiramisu, and it was frozen solid. Being previously frozen is fine, but I couldn't enjoy the cake in that state. The menus are confusing too, as they are really busy. read more

Best Taro tea in Eugene! Perfect amount of sweetness. I got mine with Pudding. The lady working (I believe she's the owner) was super nice and cheerful! 10/10 would recommend you try it out. read more

The Rabbit Hole - Taro Tea with Egg Pudding - Tea Rooms Near Me - Eugene, Oregon

Taro bubble tea was just what I walked here for! The boba are tasty, if a bit on the small side. Would have liked a bit more flavor in the tea, but a solid drink for a warm day. Friendly counter help, which I appreciated. Not sure what other posters meant about getting the hairy eyeball - no bad vibes came my way! Only thing missing was outdoor seating, but it's still early in the season. read more

My first time here and I tried their Small Iced Original Milk Tea (Less Sweet; $4.00) and thought it was just okay in comparison to all the other milk teas I've tried in my lifetime. It's a bit watered down in my opinion. Boba balls were kind of hard and not very chewy. However, LOVE their Original Egg Waffle ($4.00)! Highly recommend trying this! read more

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I came here for some yummy late night boba and that's what I got. The regular milk tea with boba and sea salt creama was so good that I finished it in less than 10 minutes. The service was friendly and fast as well. I'll be back to try more! read more

The Rabbit Hole - Regular milk tea with boba and sea salt creama. - Tea Rooms Near Me - Eugene, Oregon

I love being able to walk over and get tea that taste amazing, and also is made quick! Love this place already and I've only been a couple times! read more

Finally!!! A decent spot for boba! My go to is their original milk tea with boba. I've tried their mango milk tea and it's not that good. I didn't like how their were chunks of mango in it. read more

The Rabbit Hole - Tea Rooms Near Me - Eugene, Oregon

My drink was so bland. I didn't customized it but went with original recipe. I asked the lady to add a little bit syrup or adjust the sweetness but she was like "I'm sorry but that's how it is mixed". So basically "are you sorry that you gave me a bad drink and don't want to fix it somehow so I just wasted $5 plus tip?" Not gonna go back with that customer service attitude and if the drink is not improveable then this is a bad boba tea shop. read more

Trenton, you are the sweetest! Even though our chat was short your communication & customer service skills are fab! Thank you for the great tea and making me smile! I've been a lover a Rabbit Hole for years and make a special trip here whenever I'm in Eugene for work. Great tea! read more

I ordered an original milk tea with egg pudding and lychee jelly. The milk tea was non-dairy, which is nice. However, the drink was really bland (I got regular sugar). All I tasted was milk, there was almost no tea taste at all. The egg pudding was not fresh, it was so soft and had a white film over it. I also got ordered the takoyaki. The takoyaki did not taste fresh at all. The octopus had a fishy smell and taste to it. It was not crispy or brown at all, it just tasted like a soggy donut. Maybe it's cause I'm from SoCal and we have pretty great boba over there. Maybe I would go and try a different drink if it's convenient, but I would definitely not order the takoyaki again. read more

The staff is extremely nice. The options are overwhelming so you can trust the staff. I told them preferences and mood instead of an actual drink. They have picked my drink selection each time. It has never failed at all. You will not regret coming here read more

The pearls here were nice and chewy and sweet, and the milk tea is good, but it is expensive. I got a small honey jasmine milk tea with pearls and it was $4.60. Yikes. But it tastes good, and it's conveniently across the street from Safeway, so I'll probably be back. Just FYI, they take off 25 cents for small size, but add 25 cents for no ice. read more

The Rabbit Hole - Menu - Tea Rooms Near Me - Eugene, Oregon

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Love this place, prior to being a Eugene resident and after settling down here for a good while. It warms my heart and cools my soul knowing that there is an awesome bubble tea place to go to, as an escape, a guilty pleasure, etc. The one distinction about this place compared other places I have been to (i.e. DIY Tea & Beyond) is the staff; they are responsive and invested in what they do. Unlike other bubble tea places (i.e. DIY Tea & Beyond), the rabbit hole is definitely worth stressing over making a purchase because they have a wide variety of tea category, jelly types, and even ice and sugar concentration to fit your taste buds. Being a weirdo and not really liking sweets, the a Rabbit Hole is a haven for anomalies like I who can satisfy my sweet tooth without being traumatized by the typical American diet where every thing is injected with SUGAR, SUGAR, and SUGAR. The level of sweetness is perfectly balanced between satisfying and just a little bit under sweetened that makes you wanting more! Be careful, this place can have you travel down a trail to another world where you may be unable to find your way back out ;) read more

The Rabbit Hole - Tea Rooms Near Me - Eugene, Oregon

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Nice little bubble tea/ smoothie place and has good takoyaki and the only place in Eugene to get egg waffles. It's not a common thing around here, but it's street food in my wife's hometown so she is always happy to get it. read more

my favorite boba place with lots of options! i live the seating area with tons of games to play. everyone is super friendly and service is always quick! love to get a match milk tea with pearls and black sugar drizzle read more

I was craving Boba since I'm visiting Eugene and I'm glad I found this place on Yelp. I usually get salted cheese but unfortunately they were out of it. Instead I got the egg pudding and it was delicious! I was very surprised with the person making the Boba teas because she had like 20 orders in front of her and she was the only person there! I had to wait a little longer for mine but I am impressed how she handled all the busy customers. They have a great variety of teas and great toppings to enjoy. Totally recommend this place if you're craving Boba tea's. read more

The Rabbit Hole does excellent teas, specializing in Bubble tea, which was invented in Taiwan. The young owners are from Taiwan and feel it is authentic as it gets. Many other patrons there were talking in Taiwanese. The friendly barista helped me navigate the extensive menu helping me decide on a vegan and herbal selection. I ended up getting Mango Bubble Tea with Grass Jelly. The drink was amazingly delicious tasting fresh and flavorful. The grass jelly was super amazing as well! The Rabbit Hole probably made the best Bubble tea I ever had! If you have never had Bubble Tea than here is a great place to get turned on and if you have had it before see if you don't agree with me that the Rabbit Hole makes some of the best Bubble tea anywhere. Be sure to bring your own coffee container mug to do your part to leave a light footprint on Momma Earth and Julia Butterfly Hill would be proud! I ended up bringing my own mug yet when I asked for a spoon I was given a plastic spoon so instead ended up using a plastic straw. That is my only minor qualm and a minor one at that. I could have easily brought my own spoon and cloth napkin. I will next time. I would suggest that the Rabbit Hole have silver spoons for patrons having their drinks there to make it this place easily 6 stars....bonus stars should be given on yelp!! The place was busy with good reason yet many people took their beverages to go which was good since the seating area was small inside yet we still had no trouble finding seats. The Rabbit Hole is right next to a Laundromat on a fairly otherwise quiet street. My friend and I found a nice table to enjoy catching up. The Pacific Northwest is known for having great coffee and this is the region that spawned Starbucks for better or worse. Yet I love the smell of roasted coffee beans I don't drink coffee and am sensitive to caffeine. In fact the only caffeine I have is in chocolate and this is in such a small quantity it doesn't compare to that of drinking a cup of coffee. As a result I have grown to love good herbal tea. Eugene is lucky to have Townshend and now the Rabbit Hole will be another favorite to frequent, as I will joyfully explore a lot more of the extensive menu. read more

For my last breakfast in Eugene, I decided to stop by the Rabbit Hole, and I'm so glad I did! The employee working the cash register was helpful and informative, and explained to me the differences between the milk tea and other boba variations. I ordered a lemon and sugar egg waffle, which was tasty! It sort of reminded me of a crepe or a pancake, but the shape of the waffle created a unique eating experience. I also ordered a lavender milk tea, which was equally as delicious. I don't really know how to describe the taste, but it was sweet and had a nice aftertaste. I wish I had come here sooner, because this seems like a great place to study (free wifi!) and have a nice drink. The only reason I'm giving the Rabbit Hole 4 instead of 5 stars is because I found it to be a little bit on the pricey side. Otherwise, I'd definitely recommend you give it a try at least once! read more

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Yum yum yum yum. I wish I could have this place everyday, seriously it's THAT good. Milk tea tends to lack flavor and be a little watery but the rabbit hole seriously knows what they are doing, their rose milk tea is absolute perfection. It was my first time here today and I got the creme on top of my rose milk tea... I've never had anything like it, the creme was like this eggy, salty, creme... I DONT KNOW it was so good and a must try. Not to mention the boba has prefect consistency which is a big plus because you can mess that stuff up. The rabbit hole is an authentic, down to earth, awesome tea house, definitely recommend. read more

The Rabbit Hole - Matcha and rose milk tea with creme! Yum!!! - Tea Rooms Near Me - Eugene, Oregon

Looking for the best tea place in town (honestly, best in Oregon)? You got it. Rabbit Hole uses real leaf to brew their tea. You can taste the flavor with every sip you take. Even with their wide range of flavors/drinks the quality stays consistent and just fantastic! They even serve them HOT. Where else can you find that?! Their bubble tea toppings options are insane: regular tapioca, mini tapioca, egg pudding, coffee jelly, rainbow jelly...you name it. I love all the options they have here. Fun, friendly and relaxing place to be. Perfect if you're looking for a place to study, hang out, surf online, or just sit back & enjoy some authentic Taiwanese bubble tea. read more

The Rabbit Hole - Best bubble tea in town! Even better than places in Portland.. Must try! - Tea Rooms Near Me - Eugene, Oregon

Just tried the new plum tea - had it iced and was fantastic! My new favorite go-to for summer iced teas! They also have an increasing selection of Chinese-inspired pastries - salted duck egg, taro heart, and sticky black rice in coconut milk. The octopus (takoyaki) was also excellent - complex fish flavors topped with a spicy aioli. Fun accompaniment to the perfect drinks here! read more

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The Rabbit Hole just gets better and better! My favorite treats to date are RH's hot taro & ginger milk tea (with real chunks of taro), and the cumin & jalapeno lamb shaobing sandwich. The latter comes brimming with spicy and tender slices of lamb sandwiched between two savory pieces of rolled, unleavened flatbread. It's a super warming meal to have alongside your boba. (Fingers crossed that RH will continue to roll out authentic & yummy savory & sweet snacks!) Tip: Make sure to let your tea-rista know how you'd like your drink to be customized! I always ask for "half sugar", but you can also specify whether you'd like more or less (25% or 75%), with or without ice, or with "half-ice". read more

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I'm going to have to go by my daughter's review of her drink here because I'm not a boba fan. They're 11 and 8 though so take it with a grain of salt. My youngest said her drink was really good but she would like it sweeter. Keep in mind she would prefer liquid candy in a cup though. My 11 year old said hers was very yummy. As a parent the bathroom situation here was less than desirable. You have to use the bathroom at the laundromat adjacent to the Rabbit Hole. When we went to use it there was a crazy person in there staring at me and my daughters and it was a little uncomfortable. But everyone lived. Next time we'll just use another bathroom. read more

One of my least favorite things, is showing up to a place that says it's open, only for it to be fully closed. According to Yelp, it should be open another 37 minutes? read more

Love the options and friendly staff. Okinawa is my favorite blended. Tapioca pearls, always!

Really good drinks with lots of flavors to choose from, along with nice food and super nice staff!

Pros: Nice location; great bubble tea; relatively inexpensive; would definitely come back and recommend to a friend Cons: Not a lot of parking; only one person working, so they were balancing a lot and service was a bit slow read more

It's all right, still can't beat Hawaii's Hula Shake in Kapolei. No Calpico girl told me I could go to Sunrise I guess it's an Asian store that sells Calpico and bolba. Not worth 4.00 but better than nothing. read more

I thought moving up to Eugene for college meant no longer satisfying my boba craves. Coming from the bay, I got a good amount of boba joints to choose from and my expectations are high. I love my milk tea, especially tea with milk foam! Fortunately for me, I found The Rabbit Hole! Strong tea taste, proportional amount of toppings, decent prices, and they have a milk foam! I believe it's a new item called the white mustache? Although the milk foam was a bit on the thicker side like it wasn't mixed well, it satisfied my craves! Plus, I had a choice of green or black tea! Most definitely coming back when I'm in need of boba! read more

The Rabbit Hole - The White Moustache! - Tea Rooms Near Me - Eugene, Oregon

Personally I thing this place is better than any bobahead, they have food and I also like there boba better the only downside I've seen so far is the wait when it's lunch for the high school read more

I'm so happy I can find a Taiwan milk tea bar like this place, all the drinks made from daily fresh tea, when u are drinking it, u can taste it's very smooth as silk, instead of the powder-shaken tea, and machine-shaken's rough feel in your mouth. And they offer Chinese tea, not tea bags, they are tea leaves. I know American had different habits to drink tea. Using bags and take tea bags out (I am really confused about it) but that's okay, if you want to try the real tea from China you definitely can come to this place! the ladies can help you brew a pot of tea. Hey, Take a book! Yesterday i tasted their Mocha, it's not too sweet, not too bitter, call it nice balance ~ the equipment is really professional, maybe that's where the money going...haha read more

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Imagine my utter delight as I happened upon the sign: The Rabbit Hole - Tea Bar. All I can say is, FINALLY!! I know we have tea shops here in Eugene but not nearly enough as there could be in my opinion. Just look at how many coffee shops we have in comparison. And tea is such a diverse drink that can be served in so many different ways besides hot. Enter The Rabbit Hole who in addition to serving hot, loose leaf tea also serve milk tea, iced tea and, yes, coffee. But coffee is not the main attraction here. Their biggest menu item, bubble tea, is. In my opinion, out of all the places that offer bubble tea in Eugene this one is the best. Bear in mind I've only been here once so I've only tried one thing and sampled my hubby's drink but they both tasted great! I ordered a rose milk tea turned bubble tea with lychee jellies and while I'm not exactly sure how they make their bubble teas I can tell by how long it took them to prepare our drinks that it was probably one the reasons it tasted so yumalicious. The atmosphere was totally chill and I loved their choice of music. Also, seeing two, absolutely adorable baby bunnies, which I assumed belonged to the owner, was a treat. ^.^ Thank you Rabbit Hole for coming to town! I look forward to trying more of what you have to offer in the very near future. read more

The Rabbit Hole - Rose milk tea turned bubble tea with lychee jellies. Delicious! ^_^ - Tea Rooms Near Me - Eugene, Oregon

I ordered a taro with coconut milk, but the milk was bad. I would like to think it's an honest mistake, so I am open to visiting again. I will update my review when time comes. read more

I really liked this boba tea establishment I think I would like it more if it offered blended/ snow tea. This is why I only have it a four star rating .I had a peach boba tea was really refreshing I would recommend this place and I would come back again read more

Got these while doing some laundry! Lol best thing ever! I got a strawberry and also had the Thai tea w pearls. Sooo good!!!

Amazing customer service ! I asked how the almond milk tea tasted and she said it tasted amazing with the rose tea. So I decided why not ! I'm from out of town and this seemed like a cool place Wow. This tea is amazing. Sooooooooo goooood ! It has a really soft light creamy taste with a hint of rose. I'm so sad this is my last day in Eugene ! I wish I would've found this place earlier read more

Good for when you're missing Bay Area/OC milk tea. But like most of the reviews on here, it really is bland/watered down. My favorite is the Oreo Milk Tea. The coffee jelly was sour. My advice is to pass on it. Boba is pretty good, nice chew and slightly sweet. Oh yeah and their lemon sugar egg puff thing tastes like they literally just squeezed a lemon on it. I thought it'd be a sweet lemon batter... but yeah no. just a sour mess (the sugar does not help) read more

This place is so delicious! I love their milk tea with boba, especially the oolong or rose option. Went here to study one time and catch up on paperwork, enjoyed the quiet environment. Free wifi is an excellent perk. The staff is friendly and helpful when ordering. Love the Yelp check in freebie, you get one free topping for your drink, SCORE! This last time that I went, I tried their egg waffle. Definitely not as fresh and authentic as an egg waffle in Hong Kong (I heard the staff ask another staff member to help heat the waffle up), but a good substitute for a Eugene resident. Make sure to get a punch card, buy 10 drinks, get one free! read more

I was really looking forward to this place but it was trash. The milk tea I got was so bland. As a taro lover I was super excited for the taro balls, but they were terrible!! I'd rather buy a knock off McD's milk tea for $1 than waste my money here. read more

This is my favorite place - awesome staff and their drinks are always made very well, and they're extremely customizable/they have a lot of options. Love the free wifi too, its a great place to work and study. read more