Where to begin? I read the reviews so I was a bit shocked how disappointed I was. Walked in to an empty restaurant except 1 lady texting or playing on her phone, with 2 kids, sitting at a table. Here you order from a counter, pay, then pick a table and wait for them to bring your order. So we walked up to the counter to order and she walked up and asked if we were ready then got someone to help us. A girl took our order & we put a tip in the tip jar (I do NOT recommend this for multiple reason.) We go pick a table and sit in the corner by the window away from their table. We waited for a few when the counter girl walks out the front door and leaves. The lady (owner/manager?) asks if she brought our drinks? We said no, which she could obviously see since the table was completely empty. She brings over our soda in a can and bottle beer along with the sauces. While waiting for our food we noticed 2 things very disturbing, 1 the amount of food on the floor at multiple tables, for an empty restaurant I'd expect it to be clean since there's nothing else going on as far as customers, 2nd the tip that was already charged to our bill!!!! Yes you saw that right, see picture of receipt, and the tip jar that we already put a tip in at the register, see picture of the also!!! At the bottom of the receipt is a place to add an additional tip??? Ok since the girl took our order and that was the only thing, she has already been tipped TWICE and we haven't even got our drinks yet!!! While we waited there where 2 young kids running around the tables and entire restaurant (front and kitchen) playing hide and go seek, we know this not just because we saw and heard it, but the little girl told us. I walked out to my car a few minutes later to find them running around my car, in the dark, daylight savings, next to the highway!!!! These kids I'd say are between 5-7 maybe. I totally get family run businesses that's why I go to them, I grew up in one, everyday after school, but you don't allow this behavior outside or inside while people are there trying to enjoy food. In the picture of the empty restaurant you can actually see 1 of the kids, the son, coming out from behind the counter, I just noticed that as I'm righting this review and looking at the time stamp on the pictures to make sure of my accuracy.
So on to the food, it took from 6:36 pm till 6:52 to get part of our order. 7:05 the rest of my order, the tacos, came out and was wrong so it had to go back. I'll say the only reason The Q received a 2 was because of his food, not many places have beef ribs and his were good, and he liked the coleslaw and beans. Mine on the hand was a 0 for the wings and 2 for the tacos. Chicken was so over cooked and dry, the meat stuck to the bone and was hard, see pictures. The tacos, 1 chicken 1 pork, 1st came out with cheese (the mistake they made), was corrected but then came out with no salsa, so it was tortilla, meat, & lettuce, no taste whatsoever. I was drowning it in the sauces just to get some taste. I was over being there so I didn't even bother to go up to the counter to ask for salsa. At this point it doesn't really matter but the sauce containers where sticky.
I've worked in the restaurant industry and we never had a tip jar it wasn't that type of establishment it was a seafood restaurant, but to add a tip to a party of 2 BEFORE you are served, and to have a place for a 3rd tip before I've even received my drink is mind boggling.
All in all, while we are here in town or when we come back we will not ever be going to this place again, not even for the beef ribs he had and enjoyed.
Take note in the picture with the tip jar, next to it is a price list for additional charges, they charge for tap water. I need to look into this but I'm pretty sure that is illegal, not that I'd drink tap water from an establishment but a lot of places serve it without you asking.
So very disappointed I was looking forward to food that wasn't seafood. read more