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The Pretzel Shop

4.4 (170 reviews)
Closed • 6:30 am - 4:00 pm
Updated a few days ago

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THE PRETZEL SHOP ATMOSPHERE

What's the vibe?
Moderate noise
Casual
Dogs allowed
Good for kids

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Recommended Reviews - The Pretzel Shop

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Chicken Parmesan Roll (5/5)
Ryan S.

I got a Chicken Parmesan Roll (5/5), Garlic Pretzel (3/5), Tomato Basil Pretzel (4/5), and six normal pretzels (3/5). The Parmesan roll was great and a good amount of food, especially for just $4. However, the pretzels themselves were pretty disappointing but ok; I couldn't tell the difference between them and microwave pretzels (e.g., super pretzel from when I was a kid). The tomato basil pretzel was a big better with the toppings. Overall, I would get rolls and topped pretzels but pass on the plain or lightly seasoned ones. The service was good and quick (4/5), but they are cash only. They do have an ATM if needed. The interior has a small standing area and is reasonably nice.

Large catering trays (savory and sweet) with dips from the Pretzel Shop
Stuart H.

The Pretzel Shop is a Pittsburgh staple. My company ordered catering from them (5 large trays of pretzels/hot dog pretzels and 2 large trays of the cinnamon sugar pretzels with plenty of dips). Everything was amazing. The pretzels were all well salted, cooked, and presented. The delivery was smooth. I would definitely recommend them for catering. I then went downtown that weekend with friends to grab some other items fresh from the store. DON'T SLEEP ON THEM... no but literally.... If you come down in the afternoon, there will not be any choices. We got there at 3:30 and there were only five pretzels (not five types, but only five pretzels). They make it fresh and it sells. Only issue is that their store is not a place to eat. They only have two small counters against the front windows, and when people are entering and exiting, the door is almost a weapon to people trying to eat inside. But honestly, just get it to go and eat it at home.

Jennifer W.

Probably my favorite place to stop anytime I am down the south side! Their soft pretzels are my #1 favorite, especially when you can buy it and eat it right away. We also love to order their breakfast sandwiches.

Buffalo chicken pretzel sandwich

Best buff chicken sandwich and the prices are even better. Quick and great service! Worth the 40 minute drive to get there!

Salted pretzel and cheese
Tiffany Y.

The Pretzel Shop opened in 1927, and its employees bake hand-twisted pretzels in a brick oven from 1872! The pretzels come in different sizes and in many flavors: plain, salted, sugar-cinnamon, garlic, parmesan, garlic-parmesan, tomato-basil, jalapeno-cheddar, parmesan-bacon, and pepperoni-mozzarella. Dips include nacho cheese, cheddar cheese, honey mustard, spicy mustard, ranch, icing, and caramel. In addition, the menu includes many salads, sandwiches, pizzas, and other baked goods (e.g., gobs, muffins, brownies, and cookies). Catering is available. My husband and I stopped here one time. He bought several pretzels with cheese. The employees did a good job serving us, and the pretzels and cheese tasted good.

Elise B.

This place was so nice we had to stop twice on our 3 days in Pittsburgh! Reddit brought The Pretzel Shop to my attention when I was looking for hidden gems of places to snag a cheap meal. The food was delicious and you can get lots of it for a good price. The family that owns it was very friendly and patient with us as we made our selections, which took some time since there were lots of options. We discussed the appropriate amounts of garlic on a pepperoni roll when I told them I appreciated that theirs was pure bread, haha. It's a small place with a few tables outside, so be prepared to either take to go or eat in your car or on a walk. It's also cash only, but they do have an ATM. We will definitely make a point to stop in on our next trip to Pitt.

Bag of pretzels
Rob K.

It's been 20+ years since my last visit to the Pretzel Shop. This is a true South Side staple. I'm not typically in the area during the week early, but I took advantage of being nearby. I stopped in around 8am on a Friday morning. I bought a half dozen pretzels for $4.80 (cash only) and was on my way. I remember working daylight in the Southside back in 2002 and would stop here regularly for lunch. This is a staple you want to visit. The pretzel's still outstanding after all these years. Glad I was able to make a quick visit happen.

a variety of pretzels
Karla D.

Clean pretzel bakery. Helpful and friendly staff. Pretzels of all kinds. Always fresh.

Lauren W.

Great spot for a hot fresh pretzel at an amazing price! You can even go around back to see the prep process, a fun drop in if hosting tourists in Pittsburgh or just exploring the Southside. Pretzels themselves are yummy, you can taste the freshness! They are a bit "healthier" in taste than I normally go for (I've got a bit of a butter addiction) so not my favorite soft pretzel but absolutely worth the stop in!

Alan W.

I herd great things about these pretzels and was in the area and decided to give them a try. I am always in the mood for a good pretzel too bad these where not good. I was a bit disappointed the pretzels where cold and where not really soft. I thought they had a weird taste to them and for all the hype I herd I was very disappointed. The store only takes cash which is a bit of a downer as i like using a credit card. The price for a pretzel was very reasonable at 80 cents each. I have to say they do not hold a torch to Philly Pretzel Factory. I have to say I would not go again for any reason as they just where not good. The staff where friendly and helpful. I am sorry to say i would not recommend this shop to any one. I generally would give one star but the service was good and the staff where friendly so I will give it 2 stars.

Buffalo Chicken Sandwich $4.50
Tina L.

This place is amazing! It is a pretty dense pretzel. I got the Buffalo chicken sandwich on a Thursday for $4.50. It was so worth it! Came with lettuce and tomato. I'm sure the service is great, a friend picked up my order. The place is nice and offers a lot of variety. It's good price and pretty good food.

a sandwich wrapped in tin foil
Merlyn R.

The Pretzel Shop is a South Side staple and a must-visit for both locals and tourists. It's one of those places I walked past everyday for years and regrettably never tried until recently. These are some of the best, heartiest soft pretzels in Pittsburgh. What I enjoy even more are their warm sandwiches. They're so delicious and prices are very affordable - one of my favorite lunch spots in the area.

Dozen pretzels
Stephanie W.

The Pretzel Shop in South Side tastes like my childhood. The pretzels are still baked in a wood fire oven in the back of the property in small batches and there is always a line of customers. Make sure to have cash. Great to take to the park for a snack, as there is no indoor dining.

Ham and American Cheese Sandwich

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Reviews are largely positive. People highlight the fresh pretzels, wide selection, friendly service, and affordable prices.

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10 months ago

Hot sausage egg and cheese for breakfast: fantastic! And a bag of pretzels for the day...

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Kulcher Kitchen And Bar

Kulcher Kitchen And Bar

4.0(26 reviews)
0.2 mi•South Side

Went to a 'grand opening' on 3/1/2025…read more Not sure of why there was a grand opening when the place was open for business before. It did not go smoothly in my opinion. Myself and a couple others wanted to come and have dinner and drinks in the evening. We got there around 8pm (was not crowded), placed drink orders and the drinks came out fast (almost instantly). I got a lemon drop, but it was on the sour side. Our waitress was very nice. However... we did not get any food until an hour after we placed our order and didn't see anyone else around that ordered their food get theirs either. I ordered buffalo wings and fries that came out overcooked/burned. The manager did offer another item/remake and didn't have me pay for it. I opted not to, but it was nice that he offered. The others I was with liked their food, so maybe just the wings and fries were off that day. The atmosphere was ok. Typical south side environment and they had a couple djs for the opening. I think once the kitchen is better organized (and the bartender/s improve their cocktail skills) it will be a better experience.

I wanted to try this place for some time now and finally did today. The place was nice inside, but…read moreempty around 3:30 pm. I was really excited to try the smoked wings because I heard they were good. I ordered them with lemon pepper. They were overcooked, burnt and the seasoning was not good at all. The fries were also overcooked. I got the veggie dumplings which were pretty basic. Service was okay, but we were the only customers and she kind of disappeared for a long time, but she was attentive when she was at the bar. My best friend ordered the brisket grilled cheese and she said the brisket was also overcooked. A to go order of buffalo wings were also overcooked.

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Big Jim's Restaurant & Bar - Chicken Parm Sub

Big Jim's Restaurant & Bar

4.2(371 reviews)
1.2 mi•Greenfield
•$$

Big Jim's is a Pittsburgh institution. It's been 20 years or so since my last visit to Big Jim's…read more My family was headed towards town around dinner time and decided to take advantage of the opportunity and stop by. We arrived around 4:30 on a Friday. We were able to get a parking spot around the back. We were quickly seated and beat the dinner rush by a few minutes. First off, our waitress couldn't have been sweeter. Super friendly and attentive. Very kind, especially to my youngest son. My wife had a small fish sandwich, my oldest son had the baked ziti, my youngest son had chicken parm, and I had gnocchi with meat sauce. Portions were large and tasty. Three of us had cups of wedding soup. Everyone was stuffed and enjoyed their meal. I would highly recommend and will not have a 20 year gap in visits to Big Jim's (in the run).

A friend told us how good Big Jim's was and we are so glad we decided to go try it…read more We were warmly greeted when we entered. The waitress was also very nice and accommodating the entire time. A man was also very helpful and brought us things we may need. I really enjoyed the super meaty and delicious meatballs on my meatball hoagie. The Marinara was really good. My husband's Italian and absolutely loved the veal cutlet sandwich. It was huge, crunchy and tasty. It made him nostalgic for the veal cutlets his grandmother used to make. The Fresh-cut Fries were good but weren't seasoned well enough. I also wish they were crunchier. We saw a man order the Stromboli and it was ginormous but looked delicious. He was a big guy and only ate about 25% of it. Got my mom a corned beef sandwich and she said it one of the best she had ever had. We're Irish and she loves them. There are lots of great things on the menu and will be back to try other things.

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The Pretzel Shop - tradamerican - Updated October 2026

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